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Hotel Description

Our customers tell us that they enjoy the breakfast at The Oyster Box. During your stay, you're just a quick walk from Umhlanga Main Beach. Free WiFi in public areas, free valet parking and 2 outdoor pools are available. Built in 1947, this 5-star hotel has 86 rooms over 3 floors. All rooms offer free WiFi and Smart TVs.

  • Air-conditioned rooms with 24-hour room service, Smart TVs and DVD players
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Indian cuisine with ocean views at The Ocean Terrace, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to hot stone massages, facials or body scrubs at The Oyster Box Spa
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes a health club and a sauna
  • Guests speak favourably about the breakfast and the helpful staff
  • Just a 5-minute drive from Umhlanga Rocks Beach and 7 minutes from Gateway Theatre of Shopping
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)

Classic Room (Garden Facing)

Bed Count 1 King Bed Maximum Occupancy 3 Max
£249* Per night/room 1 Aug - 2 Aug

Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite (Sea Facing)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Room (Sea Facing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Garden Villa Loft

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Room (Sea Facing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Oyster Box ratings based on 2 verified reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Oyster Box

Everyone (1) Couples (1)
4 out of 5
Die Zimmer sind etwas klein geraten,balkon türe sind nicht so funtion tüchtig.

Posted by on 9 Mar 2020

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Comment from Hotel Management

10 Mar 2020 by Sereesha

Lieber Gast, Vielen Dank für Ihre Bewertung. Wir bieten andere Catergory-Zimmer an, die viel größer sind, zum Beispiel unsere Sea Facing Suite sowie unsere Garden Villa. Bitte teilen Sie uns bei erneuter Buchung mit, dass einer unserer Mitarbeiter Sie entsprechend unterstützt. Mit freundlichen Grüßen

5 out of 5
Maerz 17 ,5 Nachte alles in besten Ordnung ,super Früstuck

Posted by on 6 Mar 2017

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Comment from Hotel Management

12 Mar 2017 by Justin Botha

Lieber Gast. Danke für Ihre Rückmeldung. Wir freuen uns, dass Sie Ihr Frühstück genossen haben. Wir freuen uns auf Sie. Grüße Justin Botha Gastbeziehungen

Renovations + Closures

The property is closed between 26 March and 13 July.

Property Features

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At The Oyster Box, you can cool off in one of the 2 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a free kid's club, a health club and a sauna. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Umhlanga hotel.

  • 86 guestrooms or units
  • 3 levels
  • 3 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1947
  • Bar by the pool
  • Coffee shop
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Fridge in a common area

Family Friendly Amenities

  • Family property
  • Number of outdoor pools -2
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Airport: Durban (DUR-King Shaka Intl.) (20.6 km / 12.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

The Oyster Box offers 86 forms of air-conditioned accommodation with DVD players and minibars. Each accommodation is individually decorated. Beds feature premium bedding. A pillow menu is available. Smart televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. This Umhlanga hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Premium channels
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control (heating)
  • Ceiling fan
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.

The Ocean Terrace – Overlooking the ocean, this family restaurant specialises in Indian cuisine and serves breakfast, lunch and dinner. A children's menu is available. Reservations are required.

Palm Court – This coffee shop specialises in international cuisine and serves breakfast, lunch and dinner. Open 24 hours. Reservations are required. Open daily.

The Grill Room – This fine-dining restaurant specialises in international cuisine and only serves dinner. Reservations are required. Open daily.

The Lighthouse Bar – This rooftop bar specialises in international cuisine and only serves light fare. Open daily.

The Oyster Bar – This Champagne bar specialises in international cuisine and only serves light fare. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

2 the outdoor swimming pools are on site along with a health club and a sauna.

Children aged under 18 years old are not allowed in the fitness facility or spa tub without adult supervision.

Spa Services

The Oyster Box Spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Minimum age to access spa is 16
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 12 children stay free when using existing bedding.
  • Rollaway/extra beds are available for ZAR 450.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: ZAR 1000 per pet, per night, plus a deposit of ZAR 1000 per night
  • Maximum 2 per room
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 18 years old. Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Please note, some room types at this property are not available when booking a stay with children.
  • Debit cards
  • Number of children who can stay for free – 12

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: ZAR 1000 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: ZAR 450 for adults and ZAR 450 for children (approximately)
  • Airport shuttle fee: ZAR 510 per vehicle (one-way)
  • Pet deposit: ZAR 1000 per night
  • Pet fee: ZAR 1000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: ZAR 450.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Box Oyster
  • Oyster Box
  • Oyster Box Hotel
  • Oyster Box Hotel Umhlanga
  • Oyster Box Umhlanga
  • Oyster Box Umhlanga Rocks
  • The Oyster Box Hotel
  • The Oyster Box Umhlanga
  • Oyster Box Umhlanga Rocks
  • The Oyster Box Hotel Umhlanga

You should know

  • The Oyster Box offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.