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Apartment, 1 King Bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max
£106* Per night/room 16 May - 17 May

Apartment, 2 Bedrooms, Ocean View

Bed Count 2 King Beds Maximum Occupancy 5 Max

Penthouse, 3 Bedrooms

Bed Count 3 King Beds Maximum Occupancy 7 Max

Apartment, 3 Bedrooms, Ocean View

Bed Count 3 King Beds Maximum Occupancy 7 Max

Apartment, 3 Bedrooms, Pool View

Bed Count 3 King Beds Maximum Occupancy 7 Max

Premier Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 5 Max

Hotel Description

The spacious aparthotels at Oaks Hervey Bay Resort and Spa get high marks from our customers. During your stay, you're just a quick walk from Urangan Pier. Enjoy features like free WiFi in public areas and free self-parking, plus 2 outdoor pools. Built in 2007, this 4.5-star aparthotel has 72 aparthotels over 5 floors. Free WiFi and a private spa tub are available in each apartment.

  • Each apartment offers a private hot tub, a kitchen and a washer/dryer
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a restaurant, 2 coffee shops/cafés and a bar/lounge
  • Take a swim in the 2 outdoor pools
  • Indulge with deep-tissue massages, facials or body scrubs at Spa Botanica
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a health club and a sauna
  • Guests really like the accommodation for the cleanliness, overall comfort and spaciousness
  • Just a 3-minute walk from Urangan Pier and 12 minutes on foot from Reefworld Aquarium

Oaks Hervey Bay Resort and Spa ratings based on 8 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Oaks Hervey Bay Resort and Spa

Everyone (5) Couples (3)
5 out of 5

Beautiful hotel on beach front

Pros: Modern, spacious and clean at perfect location.
Cons: Wifi
Location: Fraser Island is amazing,
Huge lovely apartment with everything you need. Only negative was poor wifi!

Posted by on 24 Nov 2017

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5 out of 5

Huge suite with amazing views for reasonable price

Pros: Clean, great rooms, great views from most rooms, good facilities
Cons: took a while to get through to room service to order food.
Location: we did the whalesong whale watching tour, and the 2-day fraser explorer tour which were both amazing, and both picked us up from the hotel.
We only stayed at Oceans resort for 1 night but had an incredible room with a huge balcony by the beach. The rooms were excellently presented and clean. The resort location is good and the room service was ok. Staff were friendly and accommodating, especially Tracey who checked us in. Wish we could have stayed longer.

Posted by on 19 Sep 2016

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2 out of 5
Leider waren wir enttäuscht. Wir waren über den Australia Day für 2 Übernachtungen dort. Die Lage ist wirklich schön, direkt am Meer. Ich habe über ebookers gebucht und wir haben ein Appartement mit einem King-Size Bett gebucht. Angefragt hatte ich, ob 2 Single Betten möglich wären. Als Antwort vom Hotel bekam ich eine freundliche Mail, dass man mir entweder 2 King-Betten ODER 1 King-Bett und 2 Single-Betten anbietet. Super, dachte ich... Wir checkten ein und hatten ein Appartement mit 2 Schlafzimmern, ein Zimmer mit King-Size Bett und ein Zimmer mit 2 Single-Betten, die mit einem (1) Bettlaken gedeckt waren. Dort lag ein Zettel auf dem der Hinweis stand, dass wenn wir dieses Zimmer mitbenutzen möchten, wir dafür extra zahlen müssten! ??? Nach Rückfrage an der Rezeption und langem hin- und her, sagte mir die Dame, dass wir 1 Bett davon nutzen dürften, aber das 2. Bad nicht. Wir haben es nicht genutzt ( nur das King-Size Bett), am nächsten Morgen nochmal nachgefragt und eine andere Rezeptionistin sagte nun, dass die Mail ein Missverständnis sei. Wir können den 2. Raum nur mit extra Zahlung nutzen! Das Appartement hat seine besten Zeiten lange hinter sich. Die Einrichtung ist alt, ungepflegt und abgewohnt. Das Bad war staubig, schmuddelig und die Tür der Duschkabine schimmelig und schmutzig. Auch alte Zimmer können sauber UND gepflegt sein, wenn man es möchte.

Posted by on 28 Jan 2020

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5 out of 5

Posted by on 26 Nov 2019

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Comment from Hotel Management

30 Nov 2019 by Reception

Good morning, Thankyou for taking the time to leave a review for your stay. We hope to welcome you back again soon. Kind Regards, The Oaks Team

5 out of 5
Sehr grossen Zimmer mit allen Annehmlichkeiten. Direkter Zugang zum Pool

Posted by on 18 Nov 2019

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Comment from Hotel Management

18 Nov 2019 by GSA

Thank you for your review. We hope that you stay again

3 out of 5

Hübsches Appartement mit Strandblick

Grundsätzlich ist das Ocean Resort eine schöne Appartementanlage mit SIcht auf den Strand und 2 Pools (geheizt/ungeheizt). Im Appartement fanden wir das meiste vor, was man braucht. Das Personal war sehr freundlich. Abzug gab es, weil die Reception mehr als eine halbe Stunde brauchte, um uns einzuchecken, weil trotz mehrmaligem Nachfragen leider kein WiFi zur Verfügung stand, und weil die Polstermöbel und Vorhänge schmuddelig/fleckig waren.

Posted by , from Schweiz on 2 Nov 2017

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4 out of 5

Sehr schöne Hotelanlage mit grossen Appartements

Pros: gute Lage, Ocean-View. sehr grosse Appartements
Cons: nein
Wir waren zwei Nächte im Hotel als wir nach Fraser Island gegangen sind. Ist sehr empfehlswert.

Posted by , from Schweiz on 14 Jun 2017

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Comment from Hotel Management

7 Aug 2017 by Management

Thank you for your kind feedback Best regards

4 out of 5
Sauberkeit war nicht ganz perfekt, aber der Rest war spitze!

Posted by on 20 Mar 2017

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About the Oaks Hervey Bay Resort and Spa

Location 569 Charlton Esplanade, Urangan, QLD 4655

Property Features

Oaks Hervey Bay Resort and Spa offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. There's a restaurant on site, as well as 2 coffee shops/cafés and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business centre and a limo/town car service are available. Event space at this aparthotel measures 11 square feet (1 square metres) and includes conference centres. A kids' pool, spa services, and a terrace are also featured at the luxury Oaks Hervey Bay Resort and Spa. Free self parking is available. This 4.5-star Hervey Bay aparthotel is smoke free.

  • 72 guestrooms or units
  • 5 levels
  • 2 coffee shops
  • 11 sq ft of conference space
  • 1 sq. m of conference space
  • Built in 2007
  • Dining venue
  • Bar or lounge
  • Deli
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • ATM
  • Lift
  • No smoking on site


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking


  • Airport: Hervey Bay, QLD (HVB) (6.3 km / 3.9 mi)
  • Parking: Free self parking

Room Amenities

Oaks Hervey Bay Resort and Spa offers 72 forms of air-conditioned accommodation with private hot tubs and washers/dryers. Rooms open to furnished balconies or patios. This accommodation offers separate living rooms. 42-inch Flat-screen televisions come with satellite channels and first-run films. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, hobs, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower with a jetted bath, complimentary toiletries and hairdryers. This Hervey Bay aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a weekly basis.

  • Private hot tub
  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio (furnished)
  • Separate bedroom
  • Living room
  • Jetted tub
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • First-run films
  • Fridge (full size)
  • Microwave
  • Oven
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Separate shower and tub
  • Cots (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Bayswater Bistro – This bistro serves lunch and dinner. Guests can enjoy drinks at the bar.

Salt Cafe – This café serves breakfast and lunch.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Boat tours nearby
  • Snorkelling nearby
  • Segway rental/tour nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Spa Services

Spa Botanica has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 4
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Minimum age to access spa is 16
  • Thai massage
  • Sports massage
  • Massages


If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies


  • Check-in time starts at 2:00 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Sunday: 7:00 AM-9:00 PM
If you are planning to arrive after 9 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Sunday: 7:00 AM - 9:00 PM
Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.


  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 49.0 per day.
  • Cots (infant beds) are available for AUD 20.0 per day.

Pet Policy

  • No pets allowed


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitiser.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • UnionPay
  • Staffed front desk
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay for free – 2
  • Property confirms they are implementing guest safety measures
  • No gap period between guests' stays


Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Weekly housekeeping provided; fees apply for additional cleaning
  • Crib (infant bed) fee: AUD 20.0 per day
  • Rollaway bed fee: AUD 49.0 per day
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Peppers Pier
  • Oaks Resort Hervey Bay Urangan
  • Peppers Pier Resort Urangan
  • Peppers Pier Urangan
  • Oceans Resort & Spa Hervey Bay, Australia - Urangan
  • Peppers Pier Resort, Hervey Bay Hotel Hervey Bay
  • Oceans Resort Urangan
  • Oceans Urangan
  • Oaks Resort Hervey Bay
  • Oaks Hervey Bay Urangan
  • Oaks Hervey Bay
  • Oaks Resort Hervey Urangan
  • Oaks Hervey Bay Resort Spa
  • Oaks Resort Spa Hervey Bay
  • Oaks Hervey Bay Spa Urangan
  • Oaks Hervey Bay Resort and Spa Urangan
  • Oaks Hervey Bay Resort and Spa Aparthotel
  • Oaks Hervey Bay Resort and Spa Aparthotel Urangan
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.