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Superior Queen Villa

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Villa

Bed Count 3 Twin Beds Maximum Occupancy 5 Max

Superior Villa

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Economy Queen Villa

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Family Villa

Bed Count 3 Twin Beds Maximum Occupancy 5 Max

Superior Studio Villa

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Sanctuary Lakes Fauna Retreat, you'll be within walking distance of Urangan Pier. Features include free WiFi in public areas and free self-parking, plus an outdoor pool. This comfortable aparthotel has 36 apartments. Indoor hot tubs and a kitchenette are available in each apartment.

  • Each apartment offers indoor private hot tub, a kitchenette and a patio
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include convenience store, laundry facilities and a terrace
  • On-site recreation includes a playground
  • Within a 15-minute walk of Urangan Pier and Hervey Bay Botanic Garden
  • Airport shuttle service available for a fee

About the Sanctuary Lakes Fauna Retreat

Location 1 Shell Street, Urangan, QLD 4655

Property Features

There's a snack bar/deli on site. Public spaces have free WiFi. An outdoor pool, a library, and a terrace are also featured at Sanctuary Lakes Fauna Retreat. Self parking is free. This 3.5-star Hervey Bay aparthotel is smoke free.

  • 36 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Tour and ticket information
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchenette
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Fridge
  • Microwave
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Sanctuary Lakes Fauna Retreat offers 36 air-conditioned accommodations with indoor private hot tubs and DVD players. Rooms open to patios. Each accommodation is individually furnished and decorated. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers. Housekeeping is provided on a weekly basis.

  • Private indoor hot tub
  • In-room kitchenette
  • Private patio
  • Deep-soaking bath
  • Television
  • DVD player
  • Fridge
  • Microwave
  • Stovetop
  • Electric kettle
  • Kitchenware
  • Combined shower/bath
  • Housekeeping (weekly)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Unique furnishings
  • Unique decor

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool.

Children aged under 15 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Golf lessons available nearby
  • Golfing nearby

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - 5:00 PM. If you are planning to arrive after 2:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 5:00 PM.
Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

This property is professionally cleaned

On-site parties or group events are strictly prohibited

Safety features at this property include a fire extinguisher, a smoke detector, window guards and outdoor lighting

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, debit cards and cash. On-site parties or group events are strictly prohibited.

For guests' safety, the property includes a fire extinguisher, a smoke detector, window guards and outdoor lighting in all accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 5:00 PM
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests must register online prior to arrival
  • Guests must provide a copy of their government-issued photo I.D. in advance
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Number of children who can stay free - 3
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 1.68 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sanctuary Lakes Fauna Retreat
  • Sanctuary Lakes Fauna Retreat Condo
  • Sanctuary Lakes Fauna Retreat Condo Urangan
  • Sanctuary Lakes Fauna Retreat Urangan
  • Sanctuary Lakes Fauna Retreat Hervey Bay, Fraser Coast
  • ctuary s Fauna Retreat Uranga
  • Sanctuary Lakes Fauna Retreat Urangan
  • Sanctuary Lakes Fauna Retreat Aparthotel
  • Sanctuary Lakes Fauna Retreat Aparthotel Urangan

You should know

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at Sanctuary Lakes Fauna Retreat.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.