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"Great staff, very friendly and extremely helpful. They could not do enough to help us. " More

By a verified traveller on Mon 16 Sep 2019

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Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£71* Per night/room 17 Jul - 18 Jul

Executive Triple Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Park Plaza Utrecht. During your stay, you'll be connected to the convention centre and just a quick walk from Beatrix Theater. Features include free WiFi in public areas, plus a restaurant and a gym.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the spaciousness and overall comfort
  • Within a 10-minute walk of Beatrix Theater and TivoliVredenburg

Park Plaza Utrecht ratings based on 23 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Park Plaza Utrecht

Everyone (7) Couples (7) Business (2) Family (1) Other (3) Friends (2)
5 out of 5
Great staff, very friendly and extremely helpful. They could not do enough to help us.

Posted by on 16 Sep 2019

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4 out of 5
The hotel is well located for business or leisure, very close to the central train station. During my stay, there was refurbishment work going on which meant that there was a temporary reception at the side. Most importantly, there was some noise in the hotel front after 8 am in the morning which could be annoying for some people. Other than that the size, cleanliness and amenities of the room were quite good, as one would expect from Park Plaza. Last, the breafast/bar area at the top of the hotel was recently redecorated and was great!

Posted by on 2 Jul 2019

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Comment from Hotel Management

18 Jul 2019 by Ruben

Dear anonymous, Thank you for sharing your review with us. It pleases us to see you've enjoyed your stay with us and that our amenities and service was to your liking. During the renovation we try to keep any inconvenience for guests to a minimum and keep guest experience to a high level. At the moment the renovation is in its final stage. Hopefully you will return in the near future to see the result and enjoy out new concept. Kind regards Ruben Front Office Host Park Plaza Utrecht

5 out of 5

Posted by on 18 May 2019

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Comment from Hotel Management

27 May 2019 by Luca Esseling

Dear Anonymous, We would like to thank you for rating your stay with 5 stars, we really appreciate this. It is our pleasure to see you had a great stay and looking forward to welcome you back in the near future! With kind regards, Luca Esseling

4 out of 5
Quite location despite lying close to the railways. Practical location, 5 minutes walk to Utrecht Central, 5 minutes to Heijn convenience store opened 7d/7 (behind the mosque...no muezzin singing-lol!). Room equipped with a safe and a minibar (empty at arrival, you fill it yourself or you order the hotel to fill it). Very clean, nice modern bathroom, spacious shower, good matrasses. Wifi free. Expeditive check-in and check-out procedures. Nice and efficient staff.

Posted by , from Bad RAGAZ on 12 Aug 2018

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Comment from Hotel Management

13 Aug 2018 by Luca Esseling

Dear Michel, We would like to thank you for sharing your nice review with us, this is very important for us. It is our pleasure to read all of your compliments regarding your stay. On behalf of our entire staff here we hope to welcome you again in the near future! With kind regards, Luca Esseling

4 out of 5

Great start of vacation

Good hotel at a good prize. Friendly and helpful staff. Good meals. Great room and equipment in the room.

Posted by on 28 Jul 2015

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4 out of 5

really nice stay

Stayed in utrecht for easy access to amsterdam without having to stay in such a tourist area. This was a perfect location with still loads to do and see.

Posted by on 27 May 2015

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4 out of 5

Couple retreat!

The hotel is located near the station and is defiantly the stand out hotel. It's very clean and the hotel staff are so lovely and very helpful. The hotel is 24 mins away from Amsterdam central on train and 30 mins away from Rotterdam another beautiful part of the Netherlands. If you want to to Travel about this is the perfect location and close to lots of shops restaurants and coffee shops! Has a beautiful canal close by too!

Posted by on 14 May 2015

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4 out of 5

Great Hotel but not ideal of wanting to visit Amsterdam City Centre

When asking E-Bookers for a hotel in Amsterdam centre, they recommended the Park Plaza Utrecht. This is nowhere near Amsterdam and trains are not cheap to go to and from the city centre. It is not recommended if you are wanting to visit Amsterdam city centre frequently. The write up was very misleading and it is in fact a 45 minute train journey away. In terms of the hotel, room was great and staff were excellent.

Posted by on 6 May 2015

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4 out of 5
Sehr nahe am Zentrum, sehr gut ausgestattet. Parkplätze direkt vor dem Hotel.

Posted by on 19 Apr 2019

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Comment from Hotel Management

24 Apr 2019 by Luca Esseling

Dear Anonymous, Thank you for sharing your nice review with us, we really appreciate this. It is our pleasure to read your compliments regarding your stay. Hopefully we may welcome you back in the near future! With kind regards, Luca Esseling

1 out of 5
Ich habe ein sehr schlechter Eindruck von diesem Hotel, respektive des Hotelzimmers bekommen. Die Türkarte für in das Zimmer hat das erste Mal nicht funktioniert weil diese sehr wahrscheinlich schon hundert Mal gebraucht wurde und auch schon sehr aufgebraucht ausgesehen hat. Die zwei Einzelbetten haben so ausgeschaut, als ob diese schon mal gebraucht waren. Der Nachtvorhang war zerrissen und sehr schmutzig. Das ganze Zimmer war "schmudelig" und unangenehm und erinnert eher an eine "Absteige". Das Preis- Leistungsverhältnis für dieses Zimmer stimmt bei weitem nicht. Meine Einschätzung für dieses Zimmer pro Übernachtung wären CHF 50.00 mehr als genug. Ich bin sehr enttäuscht.

Posted by on 30 Nov 2018

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Comment from Hotel Management

2 Dec 2018 by Front Office

Dear Anonymous, Thank you for taking the time to write a review. I regret to read the room wasn't up to your expectations. I can assure you that our rooms are perfectly clean and ready for our guests, however I'd like to apologize for the room not living up to our standards regarding the curtain and the made up of the bed. I have passed on your feedback to the team, to make sure the room will be in perfect state again. We appreciate the feedback and we hope that upon your next visit we can exceed your expectations. Best wishes, Melina Siderakis Front Office Park Plaza Utrecht

About the Park Plaza Utrecht

Location Westplein 50, Utrecht, 3531 BL

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. Public spaces have free WiFi. Event space at this hotel measures 11840 square feet (1100 square metres) and includes conference rooms. A fitness centre, a terrace, and tour or ticket assistance are also featured at the eco-friendly Park Plaza Utrecht. Parking is available for a fee. This 4-star Utrecht hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 7 levels
  • 11840 sq ft of conference space
  • 1100 sq. m of conference space
  • Built in 1989
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Utrecht Central Station (2.3 km / 1.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Park Plaza Utrecht offers 120 accommodations with minibars and a safe. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Films for purchase
  • Coffee maker
  • Shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:00 AM to noon.

Restaurant and Bar – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard and debit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-out is available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Safety Protocol (Radisson)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A 5.5055 per cent city/local tax will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 19.95 for adults and EUR 19.95 for children (approximately)
  • Uncovered self-parking fee: EUR 22.50 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Park Plaza Hotel Utrecht
  • Park Plaza Utrecht
  • Utrecht Park Plaza
  • Park Plaza Utrecht Hotel Utrecht
  • Park Plaza Utrecht Hotel
  • Park Plaza Utrecht Hotel
  • Park Plaza Utrecht Utrecht
  • Park Plaza Utrecht Hotel Utrecht

You should know

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.