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House, 4 Bedrooms (Platinum)

Bed Count 1 King Bed Maximum Occupancy 8 Max

Condo, 1 Bedroom (Platinum)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Condo, 2 Bedrooms (Gold, with Loft)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Condo, 3 Bedrooms (Platinum)

Bed Count 2 King Beds Maximum Occupancy 8 Max

Luxury House, 6 Bedrooms (Platinum)

Bed Count 5 Queen Beds Maximum Occupancy 16 Max

Condo, 2 Bedrooms (Platinum, with Loft)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Hotel Description

During your stay at Vail Residences at Cascade Village, a Destination by Hyatt Residence, you're just a quick walk from Vail Ski Resort. Features include free WiFi in public areas and free self-parking, plus 3 restaurants.

  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to hydrotherapy, manicures and pedicures or body scrubs at Aria Spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a steam room, ski-in/ski-out access and ski equipment rentals
  • Steps from Cascade Village Lift and 6 minutes on foot from Vail Ski Resort

Vail Residences at Cascade Village, a Destination by Hyatt Residence ratings based on 1 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Vail Residences at Cascade Village, a Destination by Hyatt Residence

Couples (1)
2 out of 5

No idea how they can call this a four star resort.

It started badly on arrival and never really improved. When we arrived the bellboys didn't offer to help with our cases until I took one of their luggage trolleys myself. At the reception desk, I asked if there was a possibility of paying extra for a room with more floorspace (there had only been an alpine room available at the time I booked.) The guy on the desk told me that for an extra $200 per night we could have a bigger room so we agreed (despite already having paid $750 a night). We got to the room and found it to be the room I had originally booked; I checked the resort's website which gives the floor area of the rooms and confirmed this. We returned to the desk and queried this, the guy was adamant that I had booked a resort room and that the upgrade was to the alpine room. Despite me showing him my booking confirmation email he continued to argue that this was not the case! He then had the cheek to offer us the ''upgrade'' for half the price! I told him to give us the room I originally booked and funnily enough he told us to stay in that one for ''free''. I did mention this debacle at check-out and the person I spoke to seemed completely unperturbed about it, which is very concerning.We made a point of not charging anything to the room after that as it seemed rather underhand. Funnily enough they did charge room service to our room that we paid for in cash. So beware if you're going to charge anything in this resort. I realise plenty of people may stay here and not have such problems but feel that it's worth a warning. We had another incident during our stay that a member of housekeeping threw a bag from a store with a load of price tags and receipts inside in the trash. We were keeping these for an insurance claim as the airline lost our ski bag! The bag was beside a suitcase on the other side of the room from the trash can so I have no idea why she took it upon herself to do this! The room itself was small and very dated, well overdue refurbishment. I've stayed in a three star hotel in another resort and it was far superior to this. Whether some rooms are worse than others and we got put in the shabbiest because it was a third party booking I'm not sure. We didn't use the hot tub as it was pretty busy most of the time with it being over New Year. The restaurant was good enough. The breakfast buffet was good, dinner menu okay for a couple of nights but not extensive enough that you would eat there every night. The bar area was very small and it was almost impossible to get seats, but the servers/bar staff were great. The market cafe sells drinks, sandwiches etc but is very overpriced if you're buying stuff to take to your room. The resort shuttle was great, we headed into Vail or to the west mall most nights. The concierge staff are excellent for helping you out with finding your way around or recommending things to do. Luckily we moved to a real four star resort in Beaver Creek which was worlds apart from the Cascade and considerably cheaper for a suite more than twice the size. Had I not paid upfront for the booking we would have moved to another resort immediately.

Posted by on 3 Jan 2015

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About the Vail Residences at Cascade Village, a Destination by Hyatt Residence

Location 1300 Westhaven Drive, Unit 1, Vail, CO 81657

Property Features

During the winter, enjoy on-site recreational activities like downhill skiing and snowboarding. After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Conveniences like ski storage, skiing lessons and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the resort's bar. Dining is available at one of the resort's 3 restaurants, and guests can grab a coffee at the coffee shop/café. The property also has a nearby snack bar/deli. Wireless Internet access is complimentary. This luxury resort also offers a steam room and ski passes. Guests can use the outdoor pool at a partner property. Limited complimentary on-site parking is available on a first-come, first-served basis.

  • 85 guestrooms or units
  • 7 buildings
  • 3 dining venues
  • Deli
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Terrace
  • ATM
  • Lift
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave (on request)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces) , Free parking nearby

Transport

  • Parking: Free self parking

Room Amenities

Vail Residences at Cascade Village, a Destination by Hyatt Residence offers 85 accommodations with washers/dryers and coffee/tea makers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and microwaves can be requested.

  • Washer and dryer
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Fridge
  • Microwave available
  • Oven
  • Stovetop
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (on request)
  • Hairdryer
  • Designer toiletries
  • Telephone
  • Desk
  • Heating
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.

Vail Residences at Cascade Village, a Destination by Hyatt Residence has 3 restaurants on site.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the resort include ski-in/ski-out access, Access to hot tub and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Fishing on site
  • Snowboarding on site
  • Golfing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Hot springs nearby
  • Cross-country skiing nearby
  • Ziplining nearby
  • Horse riding nearby
  • Sledding nearby
  • Ice skating nearby
  • Rafting nearby
  • Snow tubing nearby
  • Ski equipment rentals on site
  • Golf lessons available nearby
  • Ski lessons on site
  • Downhill skiing on site

Spa Services

Aria Spa has couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Special check-in instructions:

The check-in location differs from the property location. Check-in location: [1300 Westhaven Drive, Vail, CO 8167]. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The check-in location differs from the property location. To check in, guests will need to go to 1300 Westhaven Drive, Vail, CO 8167
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The photos are representative of rooms offered and may differ from the actual room received.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Staffed front desk
  • Children stay free - maximum age 17
  • Cashless transactions are available
  • Children stay free
  • Reservation is not required for facilities on-site

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 12.13 per cent of room rate

The resort fee includes:

  • Fitness centre access
  • Nearby fitness centre access
  • Phone calls
  • Pool access
  • Shuttle service
  • Ski shuttle
  • Hot tub access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 10 to 27 for adults and from USD 6 to 12 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cascade Destination Hotels Resorts
  • Cascade Resort Destination Hotels & Resorts
  • Vail Cascade Destination Hotels Resorts
  • Vail Cascade Resort Destination Hotels & Resorts
  • Vail Cascade Resort Destination Hotels Resorts
  • Cascade Resort Destination Hotels Resorts
  • Vail Cascade Resort And Spa
  • Vail Cascade Hotel Vail
  • Cascade Condos
  • Vail Cascade
  • Vail Residences Hotel Talisa
  • Residences Hotel Talisa
  • Vail Residences Talisa
  • Residences Talisa
  • Vail Cascade Condos
  • Vail Residences at Cascade Village
  • Vail Residences at Cascade Village in Destination by Hyatt

You should know

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.