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 Cergy •1 Room
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Mercure Cergy Pontoise Centre

4-star property
3 rue des Chênes Émeraude, Cergy, Val-d'Oise 020 3788 4841
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3.8 out of 5
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Classic Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max
£57* Per night/room 8 May - 9 May

Privilege, Superior Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Mercure Cergy Pontoise Centre, you're just a quick walk from CY Cergy Paris University. Features include free WiFi in public areas, plus a bar and a business centre.

  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served weekdays for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and meeting rooms
  • Within a 15-minute walk of CY Cergy Paris University and Piscine Cergy
  • Cats and dogs welcome for a fee (restrictions apply)

Mercure Cergy Pontoise Centre ratings based on 4 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Cergy Pontoise Centre

Everyone (1) Couples (3) Family (1)
4 out of 5
Il faudrait changé le lit qui est trop dure après avoir dormit déçu j avait super mal au dos

Posted by on 24 Jan 2020

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3 out of 5
Moyen pour un 4 Etoiles Je suis un peu déçu Bonne soirée

Posted by on 12 Nov 2019

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Comment from Hotel Management

30 Nov 2019 by Maouia

Cher Client, Nous sommes déçus que votre séjour chez nous n’ait pas été idéal. La satisfaction de nos clients nous tient à cœur, nous regrettons donc que nos installations et équipements n'ont pas pu répondre à vos attentes. Nous espérons avoir l opportunité de vous accueillir à nouveau afin de rétablir vos impressions et votre satisfaction. Bien à vous,

4 out of 5
À 10 minutes à pied du RER, station Cergy Préfecture. Bien situé à côté de la cité estudiantine

Posted by on 10 Nov 2019

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Comment from Hotel Management

30 Nov 2019 by Maouia

Cher client, Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires ! Cordialement,

4 out of 5
Bien accueilli. Parking couvert sécurisé. Excellent choix

Posted by on 14 Oct 2016

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About the Mercure Cergy Pontoise Centre

Location 3 rue des Chênes Émeraude, Cergy, Val-d'Oise 95000

Property Features

WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 840 square feet (78 square metres) and includes conference space. An arcade/games room, multilingual staff, and laundry facilities are also featured at Mercure Cergy Pontoise Centre. For a fee, parking is available. You'll have access to the health club at a partner property. This 4-star Cergy hotel is smoke free.

  • 1 building
  • 57 guestrooms or units
  • 5 levels
  • Conference rooms
  • 840 sq ft of conference space
  • 78 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Games room or arcade
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Cergy Préfecture Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Cergy Pontoise Centre offers 57 accommodations with laptop-compatible safes and complimentary bottles of water. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Cots (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a continental breakfast on weekdays from 6:30 AM and 10:30 AM.

Astree – This bar only serves light fare.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible parking
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and over.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, ANCV Cheques-vacances and cash

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Barclaycard, debit cards, ANCV Chèques-vacances and cash. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and over. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Humane animal treatment
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Staffed front desk
  • ANCV Chèques-Vacances
  • LGBTQ friendly
  • Service animals are allowed
  • Guests must provide health documentation
  • Service animals are exempt from fees/restrictions
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 12
  • Property does not offer on-site COVID-19 testing
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 200 per stay
  • A tax is imposed by the city: EUR 6.18 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 17 per person
  • Covered self-parking fee: EUR 7 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Cergy Pontoise Centre
  • Mercure Pontoise
  • Mercure Pontoise Hotel
  • Mercure Pontoise Hotel Cergy Centre
  • Mercure Cergy Pontoise Centre Hotel
  • Mercure Pontoise Centre Hotel
  • Mercure Pontoise Centre
  • Mercure Cergy Pontoise Cergy
  • Mercure Cergy Pontoise Centre Hotel
  • Mercure Cergy Pontoise Centre Cergy
  • Mercure Cergy Pontoise Centre Hotel Cergy

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.