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Best Western Plus Alpen Resort Hotel is a short stroll from Gornergrat Station and Matterhorn Museum. This 55-room, 4-star hotel has ski-in/ski-out access, a full-service spa, and free breakfast. It's in the mountains and also a short walk from St. Mauritius Church and Mountaineers Cemetery.

Dining

Free hot/cold buffet breakfast is included with your stay and awaits you each morning from 7 AM to 11 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room.

Rooms

The 55 accommodations feature balconies or patios and afford space to spread out with sitting areas. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include sofa beds, minibars, and coffee makers.

Property features

Guests of Best Western Plus Alpen Resort Hotel have access to ski-in/ski-out access, a full-service spa, and an indoor pool. Transportation is made easy with a free train station shuttle. Front-desk staff can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this ski hotel include a fitness center, a spa tub, and a sauna.

Highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Best Western Plus Alpen Resort Hotel

Spissstrasse 52 Zermatt VS 3920

Hotel Amenities

Hotel Amenities

After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. Best Western Plus Alpen Resort Hotel helps provide the perfect ski vacation with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and high-speed wireless Internet access is complimentary. This ski hotel also offers an indoor pool, outdoor tennis courts, and a sauna.

Best Western Plus Alpen Resort Hotel has designated areas for smoking.

  • Arcade/game room 
  • Total number of rooms - 55 
  • Number of floors - 5 
  • Bar/lounge 
  • Coffee/tea in common areas 
  • Free newspapers in lobby 
  • Free breakfast 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Fitness facilities 
  • Front desk (limited hours) 
  • Full-service spa 
  • Designated smoking areas 
  • Tours/ticket assistance 
  • Free WiFi 
  • Computer station 
  • One meeting room 
  • Garden 
  • Terrace 
  • Luggage storage 
  • Restaurant 
  • Conference space size (feet) - 269 
  • Outdoor tennis courts - 2 
  • Conference space size (meters) - 25 
  • Tennis on site 
  • Free train station pickup 
  • Sauna 
  • Ski storage 
  • Ski passes available 
  • Ski-in/ski-out access 
  • Spa tub 
  • Steam room 
  • Indoor pool 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Outdoor tennis courts  
  • Arcade/game room  
  • Sofa bed  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

  • Hypo-allergenic bedding available 
  • Separate sitting area 
  • Balcony or patio 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Bathtub or shower 
  • Iron/ironing board (on request) 
  • Desk 
  • In-room safe 
  • Sofa bed 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Free WiFi 
  • Room service (limited hours) 
  • Pillowtop mattress 
  • LCD TV 
  • Sofa bed size 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

A complimentary hot/cold buffet breakfast is served each morning between 7 AM and 11 AM.

Restaurant Matterhorn - This restaurant specializes in international cuisine and serves breakfast, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Room service (during limited hours) is available.

Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include outdoor tennis courts, ski-in/ski-out access, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Downhill skiing nearby 
  • Cross-country skiing nearby 
  • Snowboarding nearby 
  • Snowshoeing nearby 
  • Bicycle rentals nearby 
  • Mountain biking nearby 
  • Hiking/biking trails nearby 
  • Ski lessons available nearby 
  • Ski equipment rental shops nearby 

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a spa tub, and a steam room.

Children under 12 years old are not allowed in the spa without adult supervision.

  • Steam room in spa 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is 18

Check-in time ends at 11 PM

Special check-in instructions:

Zermatt is in a car-free zone and can be reached only by train. For more details, please contact the office using the information on the reservation confirmation received after booking.

Check-out

Check-out time is 11 AM

Payment types

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No pets or service animals allowed

Fees

You'll be asked to pay the following charges at the hotel:
  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.50 per night for guests aged 6-16 years old.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Cribs (infant beds) are available for an additional fee
  • Rollaway bed fee: CHF 70.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Alpen Resort
  • Best Western Alpen
  • Best Western Alpen Resort
  • Best Western Alpen Resort Zermatt
  • Best Western Alpen Zermatt
  • Best Western Plus Alpen Resort Hotel Zermatt
  • Best Western Plus Alpen Resort Hotel
  • Best Western Plus Alpen Zermatt
  • Best Western Plus Alpen

We should mention

This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. Construction is underway at a neighboring building and there may be noise disturbance from the construction work.


* Rooms for this hotel are currently unavailable on our site.
† This room is not available on our site.
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