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4.3 out of 5

"The hotel is an a fantastic location on the beach. Rooms and public areas are vey well appointed. The staff were excellent " More

By a verified traveller on Tue 25 Jun 2019

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Hotel Description

Our customers tell us that they can't get enough of the breakfast at Hotel Neptuno. During your stay, you'll be connected to the convention centre and just a quick walk from Malvarrosa Beach. Enjoy features like free WiFi in public areas, plus a restaurant and a fitness centre. This 4-star hotel has 50 rooms over 4 floors. Enjoy your stay with amenities like free WiFi and a plasma TV in each room.

  • Air-conditioned rooms with plasma TVs, minibars and room service (during limited hours)
  • Free WiFi
  • Enjoy a beachfront location while dining at Restaurante Tridente
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre and a steam room
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from Malvarrosa Beach and a 5-minute drive from City of Arts and Sciences

Standard Double or Twin Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£80* Per night/room 1 Mar - 2 Mar

Standard Double Room Single Use

Bed Count 1 Double Bed Maximum Occupancy 1 Max

Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Double Room, Sea View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Neptuno ratings based on 30 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Neptuno

Everyone (11) Couples (10) Family (3) Other (1) Friends (2)
5 out of 5
The hotel is an a fantastic location on the beach. Rooms and public areas are vey well appointed. The staff were excellent

Posted by on 25 Jun 2019

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5 out of 5
There are relatively few rooms in this hotel. Ours was on the small side but perfectly functional and pleasant The beach is right outside the hotel restaurant and it's fabulous - its about 3km long! Rooftop terrace with jacuzzi is intimate but a great sun trap. The hotel is a one end of the beach, there's a taxi rank outside of it, loads of restaurants around it, bike hire and water sport s stuff within 5 minutes. Food in hotel is good. Breakfasts are simple and self service or prepped by the chef. Lunch and evening meals there are fine and on par with all of the restaurants along the beach front. You can walk into the museum, oceanographic centre (well worth a visit) and the art museum in about 40 mins. Old Valencia is around an hour and 20 minutes leisurely walk through a long and winding park (or you can bike it). All in a good price for a 4 star hotel - we would go back

Posted by on 24 May 2019

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5 out of 5

highly recommended

Friendly staff, cosy yet luxurious environment, very comfortable. Could not be located any better. Excellent overall.

Posted by on 14 Jun 2014

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5 out of 5
Das Personal an der Rezeption (Gerardo) war sehr zuvorkommend und hilfsbereit bei all unseren Anliegen👍

Posted by on 16 Oct 2019

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5 out of 5
Die perfekte Lage zum kombinieren von Städtereise und Strandurlaub. Strand absolut sauber, Meer herrlich flach, ideal auch für Strandspaziergänge und abends viele Restaurants und Bars zum verweilen, sogar kleiner Markt in der Nähe

Posted by on 14 Sep 2019

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4 out of 5
super Lage, direkt am Strand und nahe an Bushaltestellen. sehr freundliches und hilfsbereites Personal! Frühstück immer sehr lecker.

Posted by on 6 Aug 2019

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5 out of 5
Sehr gute Lage direkt am Strand. Tolle Dachterasse. Clubs sind in der Nähe. Schöne, moderne Einrichtung

Posted by on 27 Jul 2019

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4 out of 5
Sehr sauber, gute Lage, super Frühstück, Aussicht in den Schacht, dafür konnten wir schon um 11.00 einchecken.

Posted by on 19 Jul 2019

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4 out of 5

Posted by on 1 May 2019

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5 out of 5
Tolles Hotel mit Jacuzzi auf dem Dach in Nähe Strand und Bus/ Metro Station. Sehr hilfsbereites Team mit guten Englisch/ Deutsch Kentnissen. Viele leckere Restaurants in unmittelbarer Nähe. TOP!

Posted by , from Schweiz on 21 Oct 2018

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Comment from Hotel Management

30 Oct 2018 by PASCAL

Vielen Dank fuer Ihre nette Bewertung, wir wuerden uns sehr freuen sie bei uns bald wieder begruessen zuduerfen!

Property Features

Hotel Neptuno offers its guests a spa tub, a steam room, and a fitness centre. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Hotel Neptuno. This 4-star Valencia hotel is smoke free.

  • 50 guestrooms or units
  • 4 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Airport: Valencia (VLC) (20.3 km / 12.6 mi)
  • Train station: Valencia Cabanyal Station (1.8 km / 1.1 mi)
  • Parking:

Room Amenities

Hotel Neptuno offers 50 forms of air-conditioned accommodation with minibars and a safe. Plasma televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Plasma television
  • Cable channels
  • Electric kettle
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 11:00 AM and at the weekend from 8:00 AM to 11:00 AM.

Restaurante Tridente – This beachfront restaurant serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a spa tub, a steam room and a fitness centre.

Children aged under 12 years old are not allowed in the fitness facility or spa tub without adult supervision. Guests aged under 12 years old are not allowed in the fitness facility or spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Waterskiing nearby
  • Golfing nearby
  • Boat tours nearby
  • Snorkelling nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • Pets and service animals are not allowed at Hotel Neptuno

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds.

  • One child stays free
  • Debit cards not accepted
  • No rollaway/extra beds available
  • No pets or service animals allowed
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 16.50 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Neptuno
  • Hotel Neptuno Valencia
  • Neptuno Hotel Valencia
  • Neptuno Hotel
  • Neptuno Valencia
  • Hotel Neptuno Hotel
  • Hotel Neptuno Valencia
  • Hotel Neptuno Hotel Valencia

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.