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"The hotel was in a very good location and the staff were very friendly, however I was disappointed with the facilities as there was no iron or kettle ... " More

By a verified traveller on Sat 01 Sep 2018

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Hotel Description

Our customers tell us they can't get enough of Hotel Primus Valencia's great location. During your stay, you're just a quick walk from City of Arts and Sciences. Free WiFi in public areas, a full-service spa and an outdoor pool are available. Built in 2007, this 4-star hotel has 262 rooms over 8 floors. Each room includes amenities such as free WiFi and a deep-soaking bathtub.

  • Air-conditioned rooms with deep-soaking bathtubs, 24-hour room service and LCD TVs
  • Free WiFi and wired Internet
  • Enjoy Mediterranean cuisine and garden views while dining at Menorca XXII
  • Buffet breakfast offered for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to hydrotherapy, massages or manicures and pedicures at Spa Primus
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a health club, segway rentals/tours and scooters/mopeds to rent
  • Guests really like the accommodation for the spaciousness and comfy beds
  • Steps from City of Arts and Sciences and 12 minutes on foot from Oceanografic Aquarium
  • Airport and local-area shuttle service available for a fee

Standard Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£60* Per night/room 19 Feb - 20 Feb

Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Triple Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double Room Single Use

Bed Count 1 King Bed Maximum Occupancy 1 Max

Hotel Primus Valencia ratings based on 94 verified reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Primus Valencia

Everyone (41) Couples (27) Business (1) Family (12) Friends (5) Other (1)
5 out of 5
WiFi was poor connection most of the time, the pool area & sun deck could do with some more loungers as area big enough. Breakfast , staff, location , facilities all excellent , would recommend highly.

Posted by , from Uk on 16 Jul 2019

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4 out of 5
The hotel was in a very good location and the staff were very friendly, however I was disappointed with the facilities as there was no iron or kettle in the room and the spa indoor pool and jacuzzi is not included in the hotel facilities, which is not made clear when you look up this hotel. We also had to take our own bags up to our room using the bag trolley following check in, which I found quite disappointing for a 4 star hotel. Overall it was satisfactory but the facilities could be better.

Posted by on 1 Sep 2018

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4 out of 5

Modern hotel in great location

Very clean, modern hotel, right near the City of arts and Sciences. Coffee shops and shopping mall close by. Staff were friendly and welcoming. Room was clean and spacious. Spa was lovely though expensive.

Posted by , from uk on 28 Mar 2018

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5 out of 5

Great modern hotel in a great location

Pros: Everything.
Cons: Great as it is!
Location: Perfect. Beach and old town easy to get to with excellent bus service. Science museum and Oceanografic within walking distance.
Just got back from a 4 night stay here and thoroughly enjoyed it. Hotel has everything. Rooms spacious and very comfortable. Good breakfast with a wide choice of food. Staff very helpful and friendly. Easy to get to the beach and old town by bus. Nice choice of restaurants within walking distance. Science museum and Oceanografiic within walking distance. Perfect. We'll be back next year!

Posted by , from Switzerland on 6 Oct 2017

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4 out of 5

Close walk to the aquarium or beach.

The rooms are nice & modern. Housekeeping did a good job refreshing room daily. I only have one complaint about how clean the overall place was. Floor corners & along walls were missed throughout. We were are fourth floor. Halls were dark but you could see all the dirt & dust along floor edge. The staff was helpful and friendly though. They offer bicycle rentals which was very nice. It made a great experience riding to Old Town. There are riding paths all over the city but we loved riding down what use to be the river that flowed all through the city.

Posted by , from Texas on 15 Sep 2017

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3 out of 5

Hotel is not a 4 star.

This hotel is ok for 2/3 days, I stayed for 5 and wasn't impressed. It lacked the usual 4 star qualities and facilities, they didn't even have an iron in the hotel let alone the room! Though happy to charge €8 a item, so we bought a €15 travel iron from across the road. The room was quite dirty and the size is tiny even though we were told me had the best double room. Hotel staff in the day were nice but the guy with the bald head on the evening shift was horrible and so rude! The thinness of the room walls were rirdiculous, you could hear everything that the people were saying next to you. I'm 24 and my back and neck were in pain after sleeping on the bed which creeked constantly. Also there was a weird tapping noise constantly in our room, felt like it and as coming from the headboard. This was so annoying! We asked to move rooms and the man on reception desk that I mentioned earlier whispered something to his staff member and she said no, though before that she was very polite and trying to help. The pool is small but ok, they need more sun loungers and deck chairs are uncomfortable. Location is ok, near the shops but not close to any good restaurants or bars. I would stay closer to the old town or port area. Though the buses are good and very frequent until 10pm when they stop. Breakfast also not worth €14!! I wouldn't stay here again.

Posted by , from c on 19 Apr 2017

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4 out of 5

Modern style near the Arts and Sciences

Really good position for getting everywhere in town, old part, evening out, Arts and Sciences, beach, buses all the time, get a tourist card,72hr is best. Reception are very good, impecable English. I found the bed very hard though

Posted by on 22 Oct 2012

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4 out of 5

Great Value

Very sharp & sleek hotel, superb staff, superb rooms. One issue we had was a total lack of service from the in house restaurant. Apart from that this hotel was one of the best i've ever stayed at.

Posted by on 29 Aug 2012

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5 out of 5

Modern great value hotel!

Hotel saff were friendly, rooms were spacious and clean. The hotel is in a good location. Breakfast had a lot of choice from cold meats, eggs, cereals, vegetables and drinks. 10mins by bus to the beach or 15mins by bus into town. There is a shopping mall opposite the hotel and other good restaurant/bars which are cheap. Valencia is a lovely city and good for the price!

Posted by on 9 Jul 2012

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3 out of 5
Die Lichtschalter waren mehrheitlich am auseinanderfallen. Das Licht im Kleiderkasten hat einen unaushaltbaren Pfeiffton. Dafür gibt es ein nutzloses Telefon bei der Toilette. Der Flur ist ganz schlecht beleuchtet und zu dunkel eingerichtet. Die Zimmer sind zu kalt und die elektrischen Vorhänge defekt und zerrissen. Das Bett ist hingegen hervorragend bequem.

Posted by on 22 Nov 2019

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Renovations + Closures

The property will be renovating from 22 June 2020 until 25 June 2020 (completion date subject to change). The following areas are affected:

  • Spa

The property will be renovating from 01 January 2021 until 31 January 2021 (completion date subject to change). The following areas are affected:

  • Spa

During renovations, the hotel will make every effort to minimise noise and disturbance.

Property Features

Hotel Primus Valencia offers its guests a full-service spa, an outdoor pool, and a health club. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. WiFi and wired Internet are free in public spaces. There's an onsite business centre. Event space at this hotel measures 57049 square feet (5300 square metres) and includes conference centres. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Primus Valencia. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Valencia hotel is smoke free.

  • 1 building
  • 262 guestrooms or units
  • 8 levels
  • 57049 sq ft of conference space
  • 5300 sq. m of conference space
  • Built in 2007
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Valencia (VLC) (15.8 km / 9.8 mi)
  • Train station: Valencia Cabanyal Station (2.6 km / 1.6 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Primus Valencia offers 262 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Each accommodation is individually decorated. Beds feature down comforters. 32-inch LCD televisions come with cable channels. Bathrooms include baths or showers with a deep soaking bath, bidets, complimentary toiletries and hairdryers. This Valencia hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Deep-soaking tub
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Down blanket
  • Bathtub or shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Climate control
  • Unique decor
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Menorca XXII – Overlooking the garden, this restaurant specialises in Mediterranean cuisine. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Segway rental/tour on site
  • Scooter/moped rentals on site
  • Bicycle rentals on site

Spa Services

Spa Primus has 7 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open daily.

  • Number of treatment rooms 7
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to get details.

Airport transport is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cots (infant beds)!

Pets

  • Pets and service animals are not allowed at Hotel Primus Valencia

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • One child stays free
  • No pets or service animals allowed
  • Debit cards
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 14 for adults and EUR 8 for children (approximately)
  • Airport shuttle fee: EUR 60 per vehicle (roundtrip)
  • Self-parking fee: EUR 15 per day
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Primus Valencia Hotel
  • Hotel Primus Valencia
  • Primus Hotel
  • Primus Hotel Valencia
  • Primus Valencia
  • Primus Valencia Hotel
  • Primus Valencia Hotel Valencia
  • Hotel Primus Valencia Valencia
  • Hotel Primus Valencia Hotel Valencia

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.