15 Oct 2017 by Luis Martins, Front Desk Department
Dear Manu, Thank you for sparing a few minutes of your time to share and evaluate your experience with us. I am very pleased to read that in general, you felt comfortable with your stay. I am sorry if the rate for the room didn't meet your expectations, and if the wardrobe was to small and had no doors. The hotel is working on new innovations, we will certainly make new improvements regarding this matter. On the other hand, by contacting the front desk would have been very happy to send someone right away to check the hair dryer , and meantime land you a new one. I apologise for the inconvenience. Was a pleasure having you as our guest, and i hope that you had a great holiday and enjoyed our beautiful city. It is my sincere hope that this experience will not deter you from staying with us in the future, as we hope to welcome you back and truly exceed your expectations Warmest regards, Luis Martins Front Desk Department
19 Oct 2016 by Agustín Signoli
Thank you for your comments...!! Best regards, Agustín Signoli Front Desk Manager
Petit Palace Plaza de la Reina Hotel offers its guests tour or ticket assistance, multilingual staff, and concierge services. WiFi and wired Internet are free in public spaces. The business-friendly Petit Palace Plaza de la Reina Hotel also features laundry facilities, dry cleaning/laundry services, and a lift. This Art Deco Valencia hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Petit Palace Plaza de la Reina Hotel offers 43 forms of air-conditioned accommodation with minibars and laptop-compatible safes. LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 11 AM and at the weekend from 7 AM to 11 AM.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property offers central heating or air conditioning, depending on the season.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.