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Double Room (Romanticism)

Bed Count 1 King Bed Maximum Occupancy 2 Max
£296* Per night/room 22 Jan - 23 Jan

Premier Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Double Room (Country Life)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite (Belvedere)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite (Naturell)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Double Room (Asia)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they enjoy the pool at Alpenpalace Luxury Hideaway & Spa Retreat . During your stay, you'll be within walking distance of Maranatha Folk Art & Nativity Museum. Enjoy features like free breakfast, free WiFi in public areas and free self-parking. Built in 2007, this 5-star hotel has 29 rooms over 3 floors. All rooms offer free WiFi and balconies.

  • Air-conditioned rooms with balconies, sofa beds and separate sitting areas
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • The 2 restaurants, poolside bar and bar/lounge offer choices for drinking and dining
  • Splash around at the waterslide or swim in the 3 indoor pools
  • Indulge with aromatherapy, massages or Ayurvedic treatments at Spa Alpin
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a health club, a steam room and a sauna
  • Just a 3-minute drive from Speikboden Ski Area and 6 minutes from Klausberg Ski Area
  • Free train station pick-up shuttle service
  • Pets welcome for a fee (restrictions apply)

Alpenpalace Luxury Hideaway & Spa Retreat ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Alpenpalace Luxury Hideaway & Spa Retreat

Everyone (1)
5 out of 5

Gemütliche Stunden mit hohem Erholungsfaktor

Pros: Wellnessoase und das Essen.
Cons: Alle Duschen im Wellnessbereich auf Kalk überprüfen. Gerne hätten wir den tollen Koch mal persönlich kennen gelernt.
Location: Nähe von Seilbahnen, schöne Umgebung, Gisse ist sehr schön und gemütlich.
Unser Aufenthalt dauerte leider nur vier Tage. Die Massagen taten gut, die empfohlenen Wanderungen schön, die Morgenpost ein Vergnügen. Das Hotelpersonal hat uns Gäste individuell begrüsst und durch diese Tage geführt. Das Essen war köstlich, das Zimmer wirklich hübsch.

Posted by , from Zürich on 19 Oct 2016

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About the Alpenpalace Luxury Hideaway & Spa Retreat

Location Via Gisse 32, Valle Aurina, BZ 39030

Renovations + Closures

This property is closed from 1 December 2020 to 17 December 2020 (dates subject to change).

Property Features

After a day on the snow, indulge in a treatment at the full-service spa, soothe your muscles in the hot tub or take an invigorating swim in one of the 3 indoor swimming pools. Alpenpalace Luxury Hideaway & Spa Retreat helps provide the perfect winter holiday with ski storage and shopping on site. At the end of the day, order après-ski drinks at the hotel's bar. There are 2 restaurants on site, along with a nearby snack bar/deli. Free breakfast is served, and guests can also enjoy a free manager's reception. WiFi is free in public spaces. This luxury hotel also offers a health club and a sauna. Self parking is free. For a fee, the property may offer extended parking privileges after check-out. Smoking is allowed in designated areas at this 5-star Valle Aurina hotel.

  • 1 building
  • 29 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Built in 2007
  • Buffet breakfast (free)
  • Bar by the pool
  • Bar or lounge
  • Manager's reception (free)
  • Deli
  • Ski equipment storage
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Innsbruck (INN-Kranebitten) (125.4 km / 77.9 mi)
  • Property shuttles: Free train station pick-up; airport shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Alpenpalace Luxury Hideaway & Spa Retreat offers 29 forms of accommodation with DVD players and minibars. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas and includes double sofa beds. Beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony
  • Sitting area
  • Pull-out sofa bed
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • DVD player
  • Espresso maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Cots (surcharge)
  • Rollaway beds available
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Guests are served a free buffet breakfast. The hotel hosts a free manager's reception on selected days.

Alpenpalace – This restaurant serves breakfast and dinner.

Aurea Vallis – This restaurant serves lunch and dinner.

24-hour room service is available.

Nearby Activities

3 indoor swimming pools are on site along with a spa tub. Other recreational amenities include a waterslide, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Parasailing nearby
  • Helicopter/aeroplane tours on site
  • Hiking/biking trails on site
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Skydiving nearby
  • Downhill skiing nearby
  • Mountain biking on site
  • Cross-country skiing nearby
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Rafting nearby
  • Fitness classes on site
  • Bicycle rentals on site
  • Golf lessons available nearby

Spa Services

Spa Alpin has 8 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a spa tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Spa tub in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 11 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 11:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are available.

Pet Policy

  • Pets: EUR 20.00
  • Maximum 1 per room
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash.

  • Debit cards not accepted
  • Staffed front desk

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: EUR 8 per day
  • Pet fee: EUR 20.00
  • Cots (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alpenpalace Deluxe
  • Alpenpalace Deluxe Hotel Resort
  • Alpenpalace Deluxe Hotel Resort Valle Aurina
  • Alpenpalace Deluxe Valle Aurina
  • Alpenpalace Luxury Hideaway Retreat Hotel Valle Aurina
  • Alpenpalace Luxury Hideaway Retreat Valle Aurina
  • Alpenpalace Luxury Hideaway Retreat
  • Alpenpalace Deluxe Hotel Spa Resort
  • Alpenpalace luxe Hotel Resort
  • Alpenpalace Hideaway & Retreat
  • Alpenpalace Luxury Hideaway Spa Retreat
  • Alpenpalace Luxury Hideaway & Spa Retreat Hotel
  • Alpenpalace Luxury Hideaway & Spa Retreat Valle Aurina
  • Alpenpalace Luxury Hideaway & Spa Retreat Hotel Valle Aurina

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 1999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.