20 Nov 2020 by Laurie - Guest Relations
Thank you for your 5 out of 5 review! We are happy you enjoyed and look forward to having you back!! Laurie Guest Relations
26 Dec 2019 by Laurie - Guest Relations
Thank you you for your rating! We look forward to having you back with us once more! Laurie Guest Relations
4 Aug 2017 by Manuella,Guest relations
Hello Matt, Thank you for your feedback. We sincerely apologize that we did not meet your expectations. All told, we hope that you will visit with us again in the future as we are constantly upgrading our offerings for complete guest satisfaction.
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All non-motorised water sports are included.
Cocobay Resort - All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At Cocobay Resort - All Inclusive - Adults Only, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, A beach bar, and A poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a fitness centre, a garden and a terrace. You'll have access to the outdoor pool at a partner property. Free self parking is available. Smoking is allowed in designated areas at this 4-star Valley Church property.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Cocobay Resort - All Inclusive - Adults Only offers 61 forms of air-conditioned accommodation with a safe and designer toiletries. Rooms open to furnished balconies. This Valley Church property provides complimentary wireless Internet access. Fridges and coffee/tea makers are provided. Additionally, rooms include a hairdryer and a ceiling fan. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Rafters – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Reservations are required.
Sheer Rocks – This restaurant specialises in international cuisine and serves lunch and dinner. Reservations are required.
4 outdoor swimming pools are on site along with a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Wellness Deck has 1 treatment room. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
The spa is open daily.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash.
For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.