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4.4 out of 5

"excellent, very pleased all round, excellent views " More

By a verified traveller on Mon 30 Sep 2019

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Deluxe Double Room, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
£130* Per night/room 28 Feb - 1 Mar

Deluxe Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Panoramic Room, Harbour View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Pacific Club, Deluxe Room, 1 King Bed, Harbour View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Pacific Club, Suite, 1 King Bed with Sofa bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

The comfortable rooms at Pan Pacific Vancouver get high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Vancouver Waterfront. You'll find features such as free WiFi in public areas, plus 3 restaurants and a full-service spa. Built in 1986, this 4.5-star hotel has 503 rooms over 23 floors. Pillowtop beds and LCD TVs are available in all rooms.

  • Air-conditioned rooms with pillowtop beds, 24-hour room service and LCD TVs
  • Free WiFi in some public areas
  • Drinking and dining options include 3 restaurants, a coffee shop and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Indulge with hot stone massages, mud baths or body treatments at Spa Utopia
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre
  • Guests have great things to say about the location and the comfortable guestrooms
  • Steps from Vancouver Waterfront and Canada Place
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Pan Pacific Vancouver ratings based on 5 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pan Pacific Vancouver

Everyone (3) Couples (1)
2 out of 5

Posted by on 30 Oct 2019

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Comment from Hotel Management

30 Oct 2019 by Pan Pacific Vancouver

Thank you for taking the time to post a review of your recent stay with us. We were disappointed to read and regret your stay with us did not meet your expectations.

5 out of 5
excellent, very pleased all round, excellent views

Posted by on 30 Sep 2019

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Comment from Hotel Management

30 Sep 2019 by Pan Pacific Vancouver

Thank you for posting a review of your recent stay at the Pan Pacific Vancouver. We were pleased to read your stay with us exceeded your expectations. Thank you for staying with us.

5 out of 5

Posted by on 30 Aug 2019

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Comment from Hotel Management

31 Aug 2019 by Pan Pacific Vancouver

Thank you for posting a rating of your recent stay at the Pan Pacific Vancouver.

5 out of 5
Sehr zentral gelegen. Schöne Aussicht. Sauberes Zimmer. Bequemes Bett

Posted by on 1 Sep 2019

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Comment from Hotel Management

1 Sep 2019 by Pan Pacific Vancouver

Thank you for posting a review of your recent stay at the Pan Pacific Vancouver. We were pleased to read your stay with us exceeded your expectations.

5 out of 5

Posted by on 9 Jun 2019

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Comment from Hotel Management

10 Jun 2019 by Pan Pacific Vancouver

Thank you for taking the time to post a five star rating of your recent stay with us.

About the Pan Pacific Vancouver

Location 999 Canada Pl, Vancouver, BC V6C3B5

Property Features

Pan Pacific Vancouver offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a limo/town car service. A fitness centre, spa services, and a terrace are also featured at the luxury Pan Pacific Vancouver. For a fee, parking is available. This 4.5-star Vancouver hotel is smoke free.

  • 1 building
  • 503 guestrooms or units
  • 23 levels
  • 3 dining venues
  • Built in 1986
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Wired Internet access - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Vancouver International Airport (YVR) (15 km / 9.3 mi)
  • Train station: Vancouver Waterfront Station (1 km / 0.6 mi)
  • Metro station: Waterfront Metro Station (0.4 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Pan Pacific Vancouver offers 503 forms of accommodation with minibars and a safe. Pillowtop beds feature Frette Italian sheets, down comforters and premium bedding. 55-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Films for purchase
  • Coffee maker
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Down blanket
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.

Pan Pacific Vancouver has 3 restaurants serving breakfast, lunch and dinner.

Five Sails – On-site fine-dining restaurant.

Late-night fare is available from 24-hour room service.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Spa Services

Spa Utopia has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a spa tub and a steam room.

The spa is open daily.

  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Mud bath in spa
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 0
  • Thai massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool access ramp on site
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.

Pet Policy

  • Pets: CAD 40 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Staff wear personal protective equipment
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Parking height restrictions apply
  • Number of children who can stay for free – 3
  • Property confirms they are implementing guest safety measures
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 20 and CAD 40 per person (approximately)
  • Fee for in-room wireless Internet: CAD 5.95 per night (rates may vary)
  • Fee for in-room wired Internet: CAD 5.95 per night (rates may vary)
  • Fee for wired Internet in public areas: CAD 5.95 per night (rates may vary)
  • Self-parking fee: CAD 50 per night (in/out privileges)
  • Valet parking fee: CAD 56 per night (in/out privileges)
  • Pet fee: CAD 40 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pacific Pan
  • Pacific Vancouver
  • Pan Pacific Hotel
  • Pan Pacific Hotel Vancouver
  • Pan Pacific Vancouver
  • Pan Vancouver
  • Vancouver Pacific
  • Vancouver Pan Pacific
  • Pan Pacific Vancouver Hotel Vancouver
  • Pan Pacific Vancouver Hotel
  • Pan Pacific
  • Pan Pacific Vancouver Hotel
  • Pan Pacific Vancouver Vancouver
  • Pan Pacific Vancouver Hotel Vancouver

You should know

  • Pool access available from 6 AM to 11 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas is limited to 2 hours per day.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.