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Hotel Description

A luxury stay in the heart of Vancouver awaits you at Pan Pacific Vancouver, a recipient of the prestigious Travel & Leisure 500 award in 2016. You'll be steps from Canada Place and 2.8 km (1.8 mi) from Stanley Park. Highlights at this romantic hotel include 3 restaurants, a full-service spa, and an outdoor swimming pool.

You can enjoy LCD TVs with cable channels, and all 503 rooms feature WiFi, wired Internet, and coffee/tea makers. Dining in is an option with 24-hour room service, and minibars provide refreshments. Nice touches to enhance your stay include bathrobes and designer toiletries, while pillowtop beds and premium bedding invite a good night's rest. Additionally, down comforters, free newspapers, and in-room massages are available.

A day of pampering can include body wraps, aromatherapy, and mani/pedis along with access to the mud bath. Oceans 999 is open for breakfast, brunch, and lunch. For a drink, you can stop by the hotel's own bar/lounge. Enjoy the fitness centre and spa tub. Conference space, meeting rooms, and a business centre are among the business amenities offered. Plus you'll find WiFi in public areas, a coffee shop/café, and laundry facilities. There's also the convenience of valet parking.

With a stay at this 4.5-star Coal Harbour hotel, you'll be 2.9 km (1.8 mi) from Granville Island Public Market and 1.7 km (1 mi) from BC Place Stadium.

Pan Pacific Vancouver ratings based on 10 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 0.0 out of 5.0
5 out of 5


GREAT hotel, Great location, Great staff,, Just right after a long cruise, the room was beautiful, The pool was awesome nice and warm, pool area was clean, The food was a little pricy and so were the drinks. the bed in the room was the most comfortable bed we had ever slept in we wanted to take it home with us thanks for the great memories.WE would stay again in a heart beat

Posted by on 6 May 2015

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3 out of 5


Arrived 1hour early for check in after a 6 hour drive, unfortunately room was not ready. Offered a room upgrade for a additional $40+, we weren't offered any complementary coffee while the room was being cleaned, so we had to go out in the rain to find a coffee shop and wait for 1 hour. Returned back to reception and had to wait another 15mins whilst they tried to find which room was where our bags had been transferred too. 5 star hotel, treats their customers like 1 star.

Posted by on 29 Sep 2014

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5 out of 5

Simply the best

Top notch downtown Vancouver experience. This is a five star hotel without a doubt. The rooms are extremely comfortable and well stocked. The dining is excellent. The staff are very freiendly and extremely helpful. You get what you pay for. Just wish that it had an indoor pool.

Posted by on 26 Apr 2014

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5 out of 5

Wonderful pre and after cruise stay

This hotel ticked all the boxes for us, the porters took your luggage to the cruise ship and also returned your luggage to your room after the cruise. The rooms were amazingly comfortable, with every amenity you could think of. The only service we did not use was the restaurants as they were very expensive, and there were plenty of cheaper eating places around Canada Place. We had a problem with the coffee maker and the electrician came to the room in a matter of minutes and sorted the problem out.

Posted by on 23 May 2013

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5 out of 5

Top class, top location

The executive club level is outstanding offering breakfast, evening canapes, complementary internet, free papers, bottled water & chocs with the turn down service, exclusive check-in, dedicated concierge, free tea & coffee all day, and stunning top floor views. So you get a lot of bang for your extra bucks. I would recommend it to anybody.

Posted by on 16 Mar 2013

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4 out of 5

Top Hotel

This is a very good quality hotel that was really only let down by not providing free internet access. Even in the cheaper city side rooms the view is spectacular. The bathroom is larger than some hotels rooms I've stayed in and provided Aveda toiletries and plenty of towels. The hotel is located in Canada place and many of the tours and free shuttles to attractions start from directly outside. The location is also just a couple of blocks from Gastown and the main shopping areas and about 20mins walk from Stanley Park. There is a food court directly opposite and some very good restaurants within a very short walk.

Posted by on 23 Sep 2011

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4 out of 5

Eine Übernachtung- ein Tag Vancouver

Zwischenstopp auf dem auf dem Weg nach Hawaii. Hotel ist sauber und Komfortabel. Perfekte Lage an der Waterfront ( Downtown). Sehr gutes Preis-Leistungsverhältnis.

Posted by on 29 Feb 2016

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4 out of 5

Start und Ende einer grossartigen Reise

Ideales Hotel zum Anfang und Ende von Rundreisen in British Columbia. Da dierekter Zugang zu den Kreuzfahrtschiffen ebenso ideal zu Beginn und Ende einer Kreuzfahrt. Gift Shops eher teuer, ausgezeichnetes Frühstücksbuffet oder Brunch am Sonntag. Feines Spezialitätenrestaurant > 5 Sailes

Posted by on 24 Aug 2015

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5 out of 5

Toller Familienurlaub an bester Lage!

Das Pan Pacific Hotel ist wohl das am schönsten gelegene Hotel in ganz Vancouver !!! Auch zum Wohlfühlen mit Kindern. Das Zimmer war für die ganze Familie vielleicht etwas klein... Das Personal ist sehr freundlich und hilfsbereit. Einziger Minuspunkt: wlan ist kostenpichtig

Posted by on 23 Aug 2015

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5 out of 5

Super Abschluss in super Hotel

Es war eigentlich alles perfekt. das einzige was ich als etwas schade empfand, ist die Tatsache, dass man für WI FI extra bezahlen muss.

Posted by on 6 May 2015

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About the Pan Pacific Vancouver

Location 999 Canada Pl, Vancouver, BC V6C3B5

Property Features

Pan Pacific Vancouver offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. A business centre, a limo/town car service, and meeting rooms are available. A fitness centre, spa services, and a terrace are also featured at the luxury Pan Pacific Vancouver. Parking is available for a fee. This 4.5-star Vancouver hotel is smoke free.

  • 1 building
  • 503 guestrooms or units
  • 23 levels
  • 3 dining venues
  • 20 conference rooms
  • Built in 1986
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site


Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge


Self parking (surcharge) , Valet parking (surcharge)


  • Airport: Vancouver, BC (YVR-Vancouver Intl.) (14.2 km / 8.8 mi)
  • Train station: Vancouver Waterfront Station (0.3 km / 0.2 mi)
  • Metro station: Waterfront Metro Station (0.3 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Pan Pacific Vancouver offers 503 forms of air-conditioned accommodation with minibars and a safe. Pillowtop beds feature Frette Italian sheets, down comforters and premium bedding. 42-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include a complimentary bathrobe, designer toiletries, complimentary toiletries and a hairdryer. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Films for purchase
  • Coffee maker
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Down blanket
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Pan Pacific Vancouver has 3 restaurants serving breakfast, lunch and dinner.

Five Sails – On-site fine-dining restaurant.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre. The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby

Spa Services

The on-site spa has 10 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy.

  • Mud bath in spa
  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies


  • Check-in time ends at 5:30 AM
  • Check-in time starts at 4 PM
  • Minimum check-in age is 19


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 50.0 per night.


  • Pets: CAD 40 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Parking height restrictions apply


Guests will be asked to pay the following charges at the property:

  • Deposit: CAD100 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD20 and CAD50 for adults, and CAD20 and CAD50 for children (approximately)
  • Fee for in-room wireless Internet: CAD 5.95 per night (rates may vary)
  • Fee for in-room wired Internet: CAD 5.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: CAD 5.95 per night (rates may vary)
  • Fee for wired Internet in public areas: CAD 5.95 per night (rates may vary)
  • Self-parking fee: CAD50 per night (in/out privileges)
  • Valet parking fee: CAD55 per night (in/out privileges)
  • Pet fee: CAD40 per pet (varies based on length of stay)
  • Rollaway bed fee: CAD50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pan Pacific Vancouver Hotel
  • Pan Pacific Hotel
  • Pan Pacific Vancouver
  • Pan Pacific Vancouver Hotel Vancouver
  • Vancouver Pan Pacific

You should know

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Pan Pacific Vancouver is listed in the 2016 Travel + Leisure 500.