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4.1 out of 5

"Really good location, nice view etc, but the mattress was way too soft. " More

By a verified traveller on Tue 03 Sep 2019

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Hotel Description

Our customers tell us that they enjoy the sightseeing around Pinnacle Hotel Harbourfront. During your stay, you're just a quick walk from Vancouver Waterfront. Features include free WiFi in public areas, plus an indoor pool and a restaurant. This 4-star hotel has 442 rooms over 19 floors. Each room includes amenities such as free WiFi and an LCD TV.

  • Air-conditioned rooms with LCD TVs, fridges and room service (during limited hours)
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre and complimentary bicycles
  • Guests speak favourably about the local sightseeing and the proximity to shopping
  • Steps from Vancouver Waterfront and 8 minutes on foot from Robson Street
  • Pets welcome for a fee

City Room, 2 Double Beds (Cityside)

Bed Count 2 Double Beds Maximum Occupancy 4 Max
£93* Per night/room 29 Feb - 1 Mar

City Room, 2 Double Beds, City View

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds

Bed Count 2 Double Beds Maximum Occupancy 4 Max

City Room, 1 King Bed (Cityside)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Pinnacle Hotel Harbourfront ratings based on 9 verified reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Pinnacle Hotel Harbourfront

Everyone (4) Couples (3) Family (1)
4 out of 5
Really good location, nice view etc, but the mattress was way too soft.

Posted by on 3 Sep 2019

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4 out of 5
Hotel was really clean and all the staff were very friendly. The room was really clean and huge. Modern clean bathroom too. We had breakfast and dinner in the hotel, the dinner cost less than the breakfast. The breakfast price is a but steep in my opinion. They have good dinner deals on especially for children, it was $12cad for kids dinner and pudding. The only real improvement this hotel could make is the pool area, it so old and looks unclean, even though it wasn't. There's a bit of rust on the pipes around the walls and the whole area just looks old and worn.

Posted by on 29 Aug 2019

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Comment from Hotel Management

14 Oct 2019 by Deirdre

Dear Guest, Thank you for posting your review. We are glad that you enjoyed your stay with us. Thank you for your feedback regarding the pool area, we are constantly looking at ways to improve our product. We hope that you will consider us again. Warmest regards, Deirdre

5 out of 5
Top Lage, wenige Gehminuten zum Canada Place, am Hafen. Leckeres Frühstücksbuffet. Saubere Zimmer. Handtücher werden täglich gewechselt, obwohl nicht nötig!

Posted by on 21 Aug 2019

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4 out of 5

Schönes Hotel mit toller Aussicht auf den Hafen

Pros: Aussicht auf Hafen, Pool
3 Tage in Vancouver, Hotel liegt in einer ruhiger Wohngegend in Hafennähe und Zentral

Posted by on 13 Aug 2018

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4 out of 5
Aufenthalt war sehr gut, das Zimmer mit Sicht aufs Wasser ist empfehlenswert. Jedoch könnte in naher Zukunft das Gym und der Pool einen neuen Anstrich vertragen.

Posted by on 16 May 2018

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5 out of 5

Hotel a deux pas du port de Vancouver

Chambre avec magnifique vue sur le port, tres propre; personnel accueillant et tres devoue. Hotel tres bien situe, proche du centre et du metro pour se rendre a l'aeroport (direct et moins de 30').

Posted by , from Geneva on 31 Dec 2017

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3 out of 5

Zimmer nicht geeignet für mehr als 2 Personen

Pros: Die Lage
Cons: Bessere und schnellere Reaktion auf Reklamation
Wir hatten ein Zimmer mit zwei Doppelbetten, für 4 Personen gebucht. Die Betten waren max. 140 cm breit. So dass keine 2 Personen in einem Bett schlafen konnten. Es wurde uns dann zusätzlich ein Klappbett ins Zimmer gestellt. So waren die Schlafplätze auf Sofa, Klappbett und 2 Betten verteilt. Für zusätzliche Bettwäsche, mussten wir 3x nachfragen, bis es die Bettwäsche aufs Zimmer geschafft hat. Auch die Wiedergutmachung dafür, dass jemand eine Nacht ohne Bettwäsche schlafen musste und jemand 3 Nächte auf dem Sofa schlafen musste, ist meiner Ansicht nach mit einem Frühstücksgutschein nicht getan. Schade. Da Lage des Hotels und Freundlichkeit vom Personal sehr gut wären.

Posted by on 7 Aug 2017

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Comment from Hotel Management

21 Aug 2017 by Deirdre Connolly

Thank you for taking the time to post your review. We are disappointed to hear that you had some issues during your stay with us, our housekeeping team will be investigating the issues mentioned, we apologize for any inconvenience which may have been caused. We hope that we will have the opportunity to welcome you back to the hotel in the not too distant future. Warm regards, Deirdre Connolly Director of Front Office

4 out of 5
Excellent emplacement dans la ville, proche de tout. Très grande chambre. Quasiment aucun bruit entendu. A recommander!

Posted by on 24 Sep 2016

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4 out of 5

My stay in Van.

Sehr angenehm. Tolle Lage und Aussicht. Freundliches Personal.

Posted by on 7 Jan 2014

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About the Pinnacle Hotel Harbourfront

Location 1133 Hastings St W, Vancouver, BC V6E3T3

Property Features

Pinnacle Hotel Harbourfront offers its guests an indoor pool, a fitness centre, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. Event space at this hotel measures 24004 square feet (2230 square metres) and includes conference rooms. A terrace, tour or ticket assistance, and multilingual staff are also featured at the eco-friendly Pinnacle Hotel Harbourfront. For a fee, parking is available. This 4-star Vancouver hotel is smoke free.

  • 1 building
  • 442 guestrooms or units
  • 19 levels
  • 24004 sq ft of conference space
  • 2230 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Vancouver, BC (YVR-Vancouver Intl.) (14.4 km / 8.9 mi)
  • Train station: Vancouver Waterfront Station (0.8 km / 0.5 mi)
  • Metro station: Burrard Station (0.5 km / 0.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Pinnacle Hotel Harbourfront offers 442 forms of air-conditioned accommodation with a safe and free newspapers. Beds feature premium bedding. 37-inch LCD televisions come with premium digital channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cots (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 11 AM.

P2b bistro and bar – This bistro serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Free bicycles on site
  • Waterskiing nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Windsurfing nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Snow tubing nearby
  • Mountain climbing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 19

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Pets

  • Pets are welcome for a fee per accommodation, per stay
  • Maximum 2 per room

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Parking height restrictions apply
  • Debit cards
  • Number of children who can stay for free – 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A pet fee will be charged per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Harbourside Hotel Vancouver
  • Renaissance Harbourside
  • Renaissance Harbourside Hotel
  • Renaissance Harbourside Hotel Vancouver
  • Renaissance Hotel Harbourside
  • Renaissance Vancouver Harbourside
  • Pinnacle Hotel Harbourfront Vancouver
  • Renaissance Vancouver Hotel Harbourside
  • Vancouver Harbourside
  • Vancouver Hotel Harbourside
  • Pinnacle Hotel Vancouver Harbourfront
  • Pinnacle Hotel Harbourfront
  • Pinnacle Vancouver Harbourfront
  • Pinnacle Harbourfront
  • Renaissance Vancouver
  • Vancouver Renaissance
  • Pinnacle Harbourfront Vancouver
  • Pinnacle Harbourfront
  • Pinnacle Hotel Harbourfront Hotel
  • Pinnacle Hotel Harbourfront Vancouver
  • Pinnacle Hotel Harbourfront Hotel Vancouver

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.