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4.5 out of 5

"Fabulous room, fabulous service and staff. Did not want to leave " More

By currans on Mon 21 Jul 2014

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Hotel Description

The sightseeing around The Sutton Place Hotel - Vancouver gets good marks from our customers. During your stay, you're just a quick walk from Robson Street. You'll find features such as a full-service spa, an indoor pool and a restaurant. Built in 1986, this 4.5-star hotel has 397 rooms over 21 floors. Enjoy your stay with amenities like an LCD TV and a DVD player in each room.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and DVD players
  • Options for a bite to eat or a relaxing drink include a restaurant, a coffee shop and a bar/lounge
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre and a steam room
  • Guests speak favourably about the proximity to shopping and the central location
  • Steps from Robson Street and Robson Square
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Room, 1 King Bed (Sutton)

Bed Count 1 King Bed Maximum Occupancy 2 Max
£122* Per night/room 18 Jul - 19 Jul

Grand Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds (Sutton)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Sutton Place Hotel - Vancouver ratings based on 8 verified reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Sutton Place Hotel - Vancouver

Everyone (3) Couples (5)
5 out of 5

Holiday

Fabulous room, fabulous service and staff. Did not want to leave

Posted by on 21 Jul 2014

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4 out of 5

Just Not Quite There

The hotel is dated. Wifi is not included, yet it is free in every cafe, bar, shop in the surrounding area. Are they fighting a lost battle? Moreover, the daily charge for Wifi is the same as roaming internet. Parking three blocks away is much cheaper than in the hotel. Again, you get the feeling that they are trying to make a quick buck out of you. We got lucky and got a very nice room.

Posted by on 6 Sep 2013

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4 out of 5

Good central location

Perfectly situated for shopping, the waterfront, and Granville Island. Internet access was expensive, more so if you have multiple devices. Unimpressed with getting no Prestige loyalty points for our 12 night booking. The staff were excellent, courteous, friendly, and efficient. Overall a very good place to stay.

Posted by on 29 Aug 2012

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4 out of 5
Bitte schreiben Sie etwas mehr über Ihren kürzlichen Aufenthalt. (Mindestens 50 Zeichen)

Posted by on 17 Aug 2019

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5 out of 5

Posted by on 15 Oct 2018

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4 out of 5

Good, central location downtown

Nice hotel, good views from our room. Downtown location makes trips around Vancouver either by foot, hop-on / hop-off bus and taxi easy.

Posted by , from Zurich on 21 Sep 2017

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5 out of 5

Hotel mit einem guten Preis/ Leistungsverhältniss

Zentral gelegen in Vancouver und mit einem sehr guten Service beim Empfang. Jederzeit zu empfehlen

Posted by on 10 Aug 2014

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5 out of 5

Toller Start für unsere Rundreise

Hotel liegt relativ zentral, es ist sehr sauber, im englischen Stil wirklich sehr nett

Posted by on 3 Aug 2014

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About the The Sutton Place Hotel - Vancouver

Location 845 Burrard St, Vancouver, BC V6Z2K6

Renovations + Closures

The following facilities are closed until further notice:

  • Bar/Lounge
  • Breakfast
  • Dining venue
  • Fitness facilities
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool

Property Features

The Sutton Place Hotel - Vancouver offers its guests a full-service spa, an indoor pool, and a spa tub. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee. Business amenities include a meeting room and a limo/town car service. Event space at this hotel measures 1 square feet (0 square metres) and includes conference rooms. A fitness centre, a steam room, and spa services are also featured at the luxury The Sutton Place Hotel - Vancouver. For a fee, parking is available. This 4.5-star Vancouver hotel is smoke free.

  • 397 guestrooms or units
  • 21 levels
  • 2 buildings
  • 1 sq ft of conference space
  • 0 sq. m of conference space
  • Built in 1986
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Charging station for electric cars
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Vancouver, BC (YVR-Vancouver Intl.) (13.6 km / 8.4 mi)
  • Train station: Vancouver Waterfront Station (1.1 km / 0.7 mi)
  • Metro station: Burrard Station (0.5 km / 0.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Sutton Place Hotel - Vancouver offers 397 forms of accommodation with DVD players and minibars. Beds feature premium bedding. LCD televisions come with digital channels, video game consoles and pay-per-view films. Bathrooms include bathrobes, designer toiletries and complimentary toiletries. This Vancouver hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Microwaves, in-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Digital channels
  • Films for purchase
  • DVD player
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cots (free)
  • Rollaway beds (free)
  • Housekeeping (on request)
  • Gaming console
  • Massage in room (surcharge)
  • Hairdryer available
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

The Sutton Place Hotel - Vancouver has a restaurant on site.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival.

The hotel requests that guests include their estimated time of arrival in the Special Request field on the booking path to assist with room preparation.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Pet Policy

  • Pets: CAD 40 per accommodation, per stay, plus a deposit of CAD 40.00 per stay
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.Each guestroom is kept vacant for a minimum of 72 hours between bookings.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows regional sanitisation guidelines
  • Property does not follow regional sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Gap period enforced between guests' stays 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: CAD 15 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: CAD 15 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: CAD 15 per night (rates may vary)
  • Self-parking fee: CAD 48.00 per night (in/out privileges)
  • Valet parking fee: CAD 48.00 per day (in/out privileges)
  • Pet deposit: CAD 40.00 per stay
  • Pet fee: CAD 40 per accommodation, per stay
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sutton Place
  • Hotel Sutton Place Vancouver
  • The Sutton Vancouver Vancouver
  • Sutton Place Hotel
  • Sutton Place Hotel Vancouver
  • Sutton Place Vancouver
  • Sutton Place Vancouver Hotel
  • Vancouver Hotel Sutton Place
  • Vancouver Sutton Place
  • Vancouver Sutton Place Hotel
  • The Sutton Place Hotel - Vancouver Hotel
  • The Sutton Place Hotel - Vancouver Vancouver
  • The Sutton Place Hotel - Vancouver Hotel Vancouver

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Green Key Eco-Rating Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.