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4.5 out of 5

"Staff were very friendly and welcoming. The rooms very clean and comfortable bed. The bathroom had a lovely big shower and was well appointed. The bre ... " More

By a verified traveller on Thu 09 May 2019

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Economy Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£75* Per night/room 19 May - 20 May

Suite, Canal View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Suite (Red)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Double or Twin Room, Canal View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite, Canal View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Carnival Palace Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Grand Canal. Features include free WiFi in public areas, plus a bar and breakfast (surcharge). This 4.5-star hotel has 67 rooms over 4 floors. Free WiFi and TVs are available in all rooms.

  • Air-conditioned rooms with TVs, minibars and room service (during limited hours)
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests really like the accommodation for the overall comfort and nice bathrooms
  • Within a 10-minute walk of Venetian Ghetto and Grand Canal

Carnival Palace Hotel ratings based on 38 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Carnival Palace Hotel

Everyone (25) Couples (7) Family (3)
5 out of 5
Staff were very friendly and welcoming. The rooms very clean and comfortable bed. The bathroom had a lovely big shower and was well appointed. The breakfast was tasty and filling

Posted by on 9 May 2019

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Comment from Hotel Management

10 May 2019 by Elisa - Front Desk

Dear Guest, We always appreciate when our Guests found a welcoming and friendly service from all our Staff. Our rooms are ideal for all who wants to come for 1 day only or for a long holiday: clean and comfortable. We'll see you for your next visit to Venice at the Carnival Palace! Thank you very much and best regards.

4 out of 5

Posted by on 15 Apr 2019

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Comment from Hotel Management

19 Apr 2019 by Elisa - Front Desk

Dear Guest, Thank you for leaving a good score! Best regards

5 out of 5

Posted by on 16 Feb 2019

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Comment from Hotel Management

1 Apr 2019 by Elisa - Front desk

Dear Guest, It will be a pleasure to see you again as you had a very good stay! Best regards

4 out of 5

Posted by on 28 Jan 2019

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Comment from Hotel Management

28 Jan 2019 by Elisa - Front Desk

Dear Guest, We appreciate your positive feedback and hope to see you again! Best regards

4 out of 5
Nice hotel, close to many restaurants and the train station/water bus stops. You can take a water bus to the main square by walking for around 10 minutes and a water bus to murano/burano is only a few minutes walk. Staff is nice and friendly and will give you plenty of advice on what to see and where to eat. Room was clean and had all the amenities (no bathrobes or water though). The breakfast was very good too. Many options and also had pizza!! I would recommend this hotel unless you want something very close to saint Marcos square and would need a water taxi to get there. But otherwise we had a lovely time and were happy with everything.

Posted by on 24 Aug 2018

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Comment from Hotel Management

1 Sep 2018 by Emanuele Buttazzo

Dear Guest, Thank you for your kind words, It's a pleasure to know that you had a pleasent stay in our hotel. Hoping to welcoming sooner. Best Regards

5 out of 5

Very clean and comfortable.

The hotel is excellently decorated, with a feeling of luxury. Very close to water taxi stops and lots of reasonably priced restaurants serving delicious food. Less hustle and bustle compared to being near the tourist hot spots. Very highly recommended. My 8 year old son thought it was excellent!

Posted by on 18 Aug 2018

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Comment from Hotel Management

1 Sep 2018 by Emanuele Buttazzo

Dear Guest, It's a pleasure for us to know that you spend a great time in our hotel. Hoping to welcoming back sooner. Best Regards

4 out of 5
Hotel was very clean and comfortable. Very good connectivity of public transport from hotel to other places. Overall comfortable stay.

Posted by on 15 Apr 2018

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Comment from Hotel Management

20 Apr 2018 by Emanuele Buttazzo

Dear Guest, We thank you for shared your experience on Expedia. Read your beautiful comment it makes us happy. We hope to see you again as a guest. Best regards

5 out of 5

Hotel in good area

Pros: Great staff. Very clean room. Proximity to boat stop. In proper Venice- not a touristy area but close to restaurants etc
Cons: Tea/coffee machine in room . Breakfast could have been hotter
Location: Great location.. Plenty shops and restaurants near by. The realVenice
Lovely stay in Carnival Palace Hotel .Very convenient to boat stops. Extremely nice staff. Very well equipped bathrooms. Tea/coffee machine in room would have been the finishing touch. Would definitely use again.

Posted by , from Edinburgh on 23 Dec 2017

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Comment from Hotel Management

29 Dec 2017 by Gianluca

Dear Margaret, Thank you for sharing your experience with us. It is a pleasure to hear that our services an professionality overcame your expectations. We hope to welcoming you soon. Happy new year !! Best Regards Carnival Palace Staff

5 out of 5

Excellent staff and close to the grand canal

Went there for my wife’s birthday ,staff where very helpful and made her birthday special. Location was excellent and everything was within walking distance or you could hop on a water bus just outside hotel.

Posted by on 25 Sep 2017

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Comment from Hotel Management

6 Nov 2017 by Emanuele Buttazzo

We thank you for having spent some of your precious time to review our hotel. Your helpful comments are much appreciated, your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future. Kind Regards

5 out of 5

Great hotel in quiet location

Pros: Location (quiet), breakfast (hearty), room (spacious)
Cons: Tea/coffee making facility in the room
Location: Jewish Ghetto, lots of nice restaurants and trattorias but only a short walk into the heart of Venice
We enjoyed our stay at the Carnival Palace hotel, in the north west part of Venice. Nothing is too far away to walk, good restaurants nearby, spacious room (we had a suite for our family of four), simple yet filling breakfast. Would recommend as a good quality hotel, easy to get to from the airport (water taxi takes less than half an hour) but away from the crowds.

Posted by , from London on 31 Aug 2017

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Comment from Hotel Management

9 Sep 2017 by Giulia

Dear Guest, thank you for your review! We will improve the standard of facilities and services offered to all our Guests for example adding a coffe station in each room. Looking forward to welcome you again in the near future. Kind Regards, Giulia Booking Dept.

Renovations + Closures

This property is closed until 5 April 2021 (date subject to change).

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A terrace, tour or ticket assistance, and multilingual staff are also featured at the luxury Carnival Palace Hotel. This 4.5-star Venice hotel is smoke free.

  • 1 building
  • 67 guestrooms or units
  • 4 levels
  • Bar or lounge
  • Deli
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Computer for guest use
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Marco Polo Airport (VCE) (12.7 km / 7.9 mi)
  • Train station: Porto Marghera Station (5.6 km / 3.5 mi)

Room Amenities

Carnival Palace Hotel offers 67 forms of air-conditioned accommodation with minibars and a safe. Guests can surf the web using complimentary wireless Internet access. Bathrooms include baths or showers, slippers, bidets and hairdryers. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Electric kettle
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Bidet
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Children's slippers

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 10:30 AM.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 20.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast and through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: EUR 20 for adults and EUR 20 for children (approximately)
  • Crib (infant bed) fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Carnival Hotel
  • Carnival Palace
  • Carnival Palace Hotel
  • Carnival Palace Hotel Venice
  • Carnival Palace Venice
  • Hotel Carnival
  • Hotel Carnival Palace
  • Palace Carnival
  • Carnival Palace Hotel Hotel
  • Carnival Palace Hotel Venice
  • Carnival Palace Hotel Hotel Venice

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 1999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.