"It wasn’t bad experience but not Good enough also, Front office staffs some was nice but some of them was Rude. For House Guests also Swimming pool ha ... " More
13 Jun 2023 by Chiara - Reception
Dear Bernd,Thank you for sharing your feedback regarding the availability of paper and plastic cups in the rooms and breakfast area. We understand your concern and we appreciate your valuable input. We will definitely take your comments into consideration as we continually strive to improve our services and facilities.Thank you for choosing our beautiful hotel, and we hope to have the opportunity to welcome you back in the future.Best regards,
Elite Hotel & Spa offers its guests a full-service spa and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A meeting room and coworking spaces are available. Event space at this hotel measures 915 square feet (85 square metres) and includes conference space. Spa services, tour or ticket assistance, and vending machine are also featured at the family-friendly Elite Hotel & Spa. An airport shuttle (available 24 hours) and a cruise ship terminal shuttle are available for a fee. For a fee, parking is available. This 4-star Mestre hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Elite Hotel & Spa offers 85 air-conditioned accommodations with minibars and espresso makers. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets, down duvets and premium bedding. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Elite Hotel & Spa has a restaurant on site.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a fitness centre.
Guests aged under 16 years old are not allowed in the swimming pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, VITA - SPA&POOL. Services include deep-tissue massages, facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub and a steam room.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the cruise terminal, ferry terminal, airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
Guests must be at least 16 years old to access the pool. Guests are required to wear a swim cap in the pool. Swim caps, bathrobes, and slippers are available for the listed facilities fee, or guests may bring their own.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.
Elite Hotel & Spa offers transfers from the cruise terminal, ferry terminal, airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.