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4.0 out of 5

"It wasn’t bad experience but not Good enough also, Front office staffs some was nice but some of them was Rude. For House Guests also Swimming pool ha ... " More

By a verified traveller on Fri 15 Sep 2023

Enter dates to see availability

Standard Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
£84* Per night/room 30 Apr - 1 May

Elite Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Apartment (2 people)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Apartment (3 people)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the breakfast at Elite Hotel & Spa. During your stay, you'll be connected to a shopping centre and within walking distance of Ferretto Square. Free WiFi in public areas, a full-service spa and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself to facials, massages or body treatments at VITA - SPA&POOL
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests speak favourably about the helpful staff and the breakfast
  • 15 minutes on foot from Ferretto Square
  • Airport, train station pick-up and casino shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Elite Hotel & Spa ratings based on 27 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Elite Hotel & Spa

Everyone (5) Couples (15) Family (5) Other (1)
3 out of 5
It wasn’t bad experience but not Good enough also, Front office staffs some was nice but some of them was Rude. For House Guests also Swimming pool has to pay separately that’s Ridiculous. If you already paid nearly €200 for 1 night and pay extra to use swimming pool. On Marketing purposes their selling point is pool and they taking extra €30 for use a pool one time access only. In future I won’t go back again..

Posted by on 15 Sep 2023

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5 out of 5
It was clean Excellent

Posted by on 9 Jun 2022

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4 out of 5

Solo Birthday Trip

I had a great stay at this hotel. I work in hotels since 2007, I'm reservations manager, and I'm very picky when I stay in a hotel. I could mark few things as I didn't find information in the room about the hotel facilities, or room service menu... There's a nice coffee machine in the room, but the second day they removed the dirty cup and they never replaced it during the remaining of my stay... I had to drink coffee in the plastic cups from the bathroom... They are small details...but sometimes attention to details is good ). I have to thank the hotel as that trip was for my birthday and my team called them up to organise a surprise for me, everything was arranged and I had a nice birthday thanks to them...

Posted by on 10 Apr 2015

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3 out of 5
Beim Frühstücksbuffet wurde nicht immer aufgefüllt.Umd wenn man nachgefragt hat waren sie giftig. Bei der Rezeption kam es darauf an wer gerade dort war.Mal freundlich und hilfsbereit mal nicht.

Posted by on 29 Jul 2023

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4 out of 5
Es ist schade das in diesem schönen Hotel nur Pappbecher und Plastikbecher im Zimmer sowie im Frühstücksraum zur Verfügung stehen. Auch auf Nachfrage standen Gläser nicht zur Verfügung.

Posted by on 2 Jun 2023

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Comment from Hotel Management

13 Jun 2023 by Chiara - Reception

Dear Bernd,Thank you for sharing your feedback regarding the availability of paper and plastic cups in the rooms and breakfast area. We understand your concern and we appreciate your valuable input. We will definitely take your comments into consideration as we continually strive to improve our services and facilities.Thank you for choosing our beautiful hotel, and we hope to have the opportunity to welcome you back in the future.Best regards,

4 out of 5
Gut, Pool und Spa muss Mann Separat zahlen per Person. Parkplätze auch ist nicht inklusive

Posted by on 1 Sep 2022

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4 out of 5
Hotel inwendig ust gut, aber Umgebung von Hotel muss sauberer sein. Bei Ankunft denkt man, auch, was ist das? Aber Hotel, Personal, alles i.o.

Posted by on 23 Sep 2019

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3 out of 5

Posted by on 8 Sep 2019

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5 out of 5

Posted by on 24 Jul 2019

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3 out of 5

Posted by on 4 Jun 2019

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Property Features

Elite Hotel & Spa offers its guests a full-service spa and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A meeting room and coworking spaces are available. Event space at this hotel measures 915 square feet (85 square metres) and includes conference space. Spa services, tour or ticket assistance, and vending machine are also featured at the family-friendly Elite Hotel & Spa. An airport shuttle (available 24 hours) and a cruise ship terminal shuttle are available for a fee. For a fee, parking is available. This 4-star Mestre hotel is smoke free.

  • 1 building
  • 85 guestrooms or units
  • 6 levels
  • 915 sq ft of conference space
  • 85 sq. m of conference space
  • Built in 1978
  • Deli
  • Childcare (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Venezia Mestre Tram Stop (2.3 km / 1.4 mi)
  • Metro station: Mestre Centro B1 (0.9 km / 0.5 mi)
  • Property shuttles: Airport shuttle, area shuttle, train station pick-up, cruise terminal shuttle, ferry terminal shuttle, and casino shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Elite Hotel & Spa offers 85 air-conditioned accommodations with minibars and espresso makers. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets, down duvets and premium bedding. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Espresso maker
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Combined shower/bath
  • Rainfall showerhead
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.

Elite Hotel & Spa has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Guests aged under 16 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Bicycle rentals nearby
  • Water skiing nearby
  • Golfing nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Health or beauty spa nearby
  • Scuba diving nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, VITA - SPA&POOL. Services include deep-tissue massages, facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the cruise terminal, ferry terminal, airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

Guests must be at least 16 years old to access the pool. Guests are required to wear a swim cap in the pool. Swim caps, bathrobes, and slippers are available for the listed facilities fee, or guests may bring their own.

On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

Elite Hotel & Spa offers transfers from the cruise terminal, ferry terminal, airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 15 per night.

Pet Policy

  • Pets: EUR 25 per accommodation, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 2.20 per person, per night for adults; EUR 1.10 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 3.10 per person, per night for adults; EUR 0.00 per night for guests aged 10-16 years old.
  • Pool fee: EUR 25 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 per person
  • Airport shuttle fee: EUR 33 per vehicle (one way)
  • Self-parking fee: EUR 15 per day
  • Pet fee: EUR 25 per accommodation, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Elite Hotel Residence
  • Elite Hotel Residence Mestre
  • Elite Residence Mestre
  • Elite Residence
  • Elite Hotel Mestre
  • Elite Hotel Hotel Mestre
  • Elite Hotel Spa
  • Elite Hotel Residence
  • Elite Hotel & Spa Hotel
  • Elite Hotel & Spa Mestre
  • Elite Hotel & Spa Hotel Mestre

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.