27 Apr 2023 by HMSV
Dear Osman,Warmest greetings from Hilton Molino Stucky Venice. Thank you very much for taking the time to provide us with your feedback regarding your recent experience at our Hotel. We are thrilled to hear that you enjoyed your stay with us as well as the guest service provided by our Team Members and have noted your kind feedback regarding the furnishing which we have shared with the Team.We look forward to welcoming you back during your next visit to Venice and we wish you a great day ahead.Kind regards,Hilton Molino Stucky Venice Team
The following facilities are closed seasonally each year. They will be closed from 17 September to 1 June:
Hilton Molino Stucky Venice offers its guests a full-service spa, a 24-hour health club, and a spa tub. There are 3 restaurants and 4 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. A seasonal outdoor pool, a sauna, and a rooftop terrace are also featured at the luxury Hilton Molino Stucky Venice. An area shuttle within 10 metres is available for a fee. Smoking is allowed in designated areas at this 5-star Venice hotel.
Available in all rooms: WiFi (surcharge) , Free wired internet
Available in some public areas: Free WiFi
Hilton Molino Stucky Venice offers 379 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Beds feature premium bedding. 40-inch LED televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 10:30 AM and at the weekend from 7 AM to 10:30 AM.
Aromi Restaurant – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required.
Bacaromi Restaurant – This restaurant specialises in local cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open selected days.
Rialto Lounge & Bar – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Skyline – On-site cocktail bar. Happy hour is offered. Open daily.
Il Molino – This restaurant only serves breakfast. Open daily.
24-hour room service is available.
A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.
The on-site spa has 5 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a spa tub and a steam room.
The spa is open selected days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
Due to COVID-19 restrictions, access to the pool is available by reservation only. Guests are required to reserve a time slot at the front desk at check-in.
Pool access is limited and available by reservation only. Guests must book their pool access time slot (2 hours, once per day) at the front desk on day of use. Access to the pool is available on a first-come, first-served basis.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not allow electronic cigarettes.
The listed facilities fee comprises the area shuttle fee per person, which provides 1-way transportation to the city center.
The listed facilities fee comprises the area shuttle fee per person which provides roundtrip transportation to the city center.
Parents and legal guardians travelling with a child under 18 must provide proof of the parental or legal guardian relationship at check-in. If a child under 18 is travelling with an adult who is not their parent or legal guardian, a declaration of consent of travel issued by the parents and a copy of a valid ID must be provided at check-in.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitiser; cashless payment methods are available for all transactions; reservations are required for some on-site facilities. This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) and CleanStay (Hilton) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.