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4.6 out of 5

"The only real problem we had was that the mattress rolled into the middle. Other than that we had a great time here. " More

By a verified traveller on Sat 12 May 2018

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Classic Room, 1 Double Bed, Accessible

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£156* Per night/room 16 May - 17 May

Apartment, 1 Bedroom, Annex Building (San Marco 4255)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms, Terrace, Annex Building (no lift)

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Hotel Ai Reali di Venezia's great location gets high marks from our customers. During your stay, you're just a quick walk from Grand Canal. Free WiFi in public areas, a full-service spa and a restaurant are available. Built in 2012, this 4.5-star hotel has 32 rooms over 3 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • Air-conditioned rooms with flat-screen TVs, room service and laptop-compatible safes
  • Free WiFi
  • Enjoy Italian cuisine while dining at Alle Corone
  • Buffet breakfast served daily for a fee
  • Treat yourself to Thai massages, body scrubs or facials at Reali Wellness Spa
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre
  • Guests have great things to say about the helpful staff and the restaurant
  • Steps from Grand Canal and Rialto Bridge
  • Airport shuttle service available for a fee

Hotel Ai Reali di Venezia ratings based on 23 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Ai Reali di Venezia

Everyone (8) Couples (9)
5 out of 5

Posted by on 24 Sep 2018

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5 out of 5
The only real problem we had was that the mattress rolled into the middle. Other than that we had a great time here.

Posted by , from uk on 12 May 2018

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Comment from Hotel Management

24 May 2018 by Guido Busatto, manager

Dear f, we are delighted that you had a great time at Ai Reali di Venezia, we hope to welcome you again soon, Kind Regards,

5 out of 5

Close toRialto Bridge and St Marks square

Just brilliant. Exceeds expectations. Luxury, wonderful setting. A true experience of Venice. Room luxury off the scale.

Posted by , from b on 15 Apr 2017

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5 out of 5

Dream hotel

It is a hotel that dreams are made of, the staff food and drink could not be faulted , we will 100 be going back can't comment on the spa but will do next time, thanks to the staff you made are trip!!!!!

Posted by on 23 Mar 2016

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4 out of 5

Recommend Staying Here

The staff were delightful the food awesome and the hotel lovely in every way. Only issues we had were related to slow bar service (poor cocktails) and sometimes incomplete room cleaning. These in no way detracted from our experience - wonderful hotel and wonderful team running it.

Posted by on 9 Nov 2015

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5 out of 5

World class hotel

This is a special hotel in the very heart of Venice. The rooms are stunning and the service excellent. Really quiet and with professional, helpful staff. without doubt our best breakfast in Italy. Close to San Marco, Rialto and our favourite restaurant so all in all helped make it a wonderful stay in this stunningly beautiful city

Posted by on 23 Oct 2015

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3 out of 5

Posted by on 19 Sep 2020

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Comment from Hotel Management

25 Sep 2020 by Giancarlo Negro

Thank you for taking the time to leave this review and for choosing our hotel. I am glad you appreciated our style of hospitality. Your words and satisfaction are the best award for the efforts, commitment and passion that we dedicate every day to our profession. Best regards Giancarlo N. – Hotel Manager

5 out of 5
Hyvä sijainti, palvelualtis henkilökunta, erinomainen huono. Konkonaisuus eriomainen. Voisi mennä uudestaan.

Posted by on 15 Sep 2019

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4 out of 5
Immer wieder Verzögerungen der Zimmerreinigung, manchmal erst um 15 h , und nur auf unser verlangen, was nichts “Üblich “ fur so eine Hotelkategorie.Das hat uns verägert und enttäuscht, ansonsten war alles anderes sehr gut.

Posted by , from Dortmund/ Germany on 15 Aug 2019

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Comment from Hotel Management

22 Aug 2019 by Sven Kornemann, Direttore Generale

Sehr geehrter Herr Dr. Hammad, vielen Dank für die positive Bewertung Ihres Aufenthaltes. Wir bedauern, dass Sie mit der Uhrzeit der Zimmerreinigung nicht vollends zufrieden waren. Wir hoffen auf Ihr Verständnis, dass es in der Hochsaison aufgrund sehr vieler An- und Abreisen vorkommen kann, dass die Zimmer der übrigen Gäste erst am Nachmittag geputzt werden, da die Reinigung der Anreisezimmer Vorrang hat, da wir eine Check-In-Zeit von 14 Uhr garantieren. Dies ist durchaus üblich und normal, auch in der 4* und 5*-Kategorie. Wir haben keine Aufzeichnungen darüber, dass Ihr Zimmer nur auf Verlangen geputzt wurde - die taegliche Zimmerreinigung ist selbstverständlich ein Standard in unserem Hause. Wir hoffen, Sie bald wieder begrüssen zu können und verbleiben mit besten Grüssen aus Venedig nach Dortmund. Sven Kornemann, Direttore Generale

4 out of 5
Das Hotel liegt zentral und uns hat der Aufenthalt sehr gut gefallen. Würden das Hotel wieder wählen.

Posted by on 5 Nov 2018

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Renovations + Closures

This property is closed from 1 April 2021 to 14 May 2021 (dates subject to change).

Property Features

Hotel Ai Reali di Venezia offers its guests a full-service spa and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 861 square feet (80 square metres) and includes conference centres. Spa services, a library, and tour or ticket assistance are also featured at the luxury Hotel Ai Reali di Venezia. This 4.5-star Venice hotel is smoke free.

  • 1 building
  • 32 guestrooms or units
  • 3 levels
  • 861 sq ft of conference space
  • 80 sq. m of conference space
  • Built in 2012
  • Dining venue
  • Bar or lounge
  • Deli
  • Childcare (surcharge)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Computer for guest use
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Marco Polo Airport (VCE) (13.7 km / 8.5 mi)
  • Train station: Venice Santa Lucia Station (0.2 km / 0.1 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Hotel Ai Reali di Venezia offers 32 forms of accommodation with laptop-compatible safes and complimentary slippers. Each accommodation is individually decorated. 32-inch Flat-screen televisions come with satellite channels. Bathrooms include bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access.

  • In-room dining
  • Flat-screen television
  • Satellite channels
  • Cots (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Climate control
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.

Alle Corone – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Guests aged under 16 years old are not allowed in the fitness facility.

Spa Services

Reali Wellness Spa has 4 treatment rooms, including rooms for couples. Services include hot stone massages, Thai massages, facials and body scrubs. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Hot stone massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Thai massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

This property accepts credit cards, debit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available for Apartment, 2 Bedrooms, 2 Bathrooms, Annex Building (no lift), Apartment, 2 Bedrooms, Terrace, Annex Building (no lift), Family Apartment (No Lift).

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast and through room service. This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 25 for adults and EUR 15 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ai Hotel
  • Ai Reali
  • Ai Reali Venice
  • Hotel Ai
  • Hotel Ai Reali di Venezia Venice
  • Hotel Ai Reali Venice
  • Ai Reali di Venezia Venice
  • Ai Reali di Venezia
  • Hotel Ai Reali
  • Ai Reali Di Venezia Venice
  • Hotel Ai Reali di Venezia Hotel
  • Hotel Ai Reali di Venezia Venice
  • Hotel Ai Reali di Venezia Hotel Venice

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 1999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

The property is a member of the Small Luxury Hotels of the World.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.