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4.3 out of 5

"It was ideally situated lovely family hotel would definitely stay there again l highly recommend it the service was brilliant and it's very central " More

By a verified traveller on Wed 04 Mar 2020

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Classic Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
£84* Per night/room 1 Apr - 2 Apr

Classic Single Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Economy Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they can't get enough of Hotel Ala (Adults Recom'd)'s great location. During your stay, you're just a quick walk from Grand Canal. You'll find features such as free WiFi in public areas, plus a bar and a rooftop terrace. Built in 1400, this 3.5-star hotel has 80 rooms over 4 floors. Enjoy your stay with amenities like free WiFi and a memory foam bed in each room.

  • Air-conditioned rooms with memory foam beds, LED TVs and minibars
  • Free WiFi
  • Enjoy international cuisine while dining at Tarnowskas
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the beds
  • Steps from Santa Maria del Giglio and La Fenice Opera House

Hotel Ala (Adults Recom'd) ratings based on 29 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Ala (Adults Recom'd)

Everyone (20) Couples (3) Family (1)
4 out of 5
It was ideally situated lovely family hotel would definitely stay there again l highly recommend it the service was brilliant and it's very central

Posted by , from England on 4 Mar 2020

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Comment from Hotel Management

6 Mar 2020 by Stefano, reception

Thank you very much!

5 out of 5
Hotel is in a great location both for seeing the sights and for transport. Staff are very friendly. The only minor issue is that the shower may be too small for some people.

Posted by on 18 Apr 2019

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Comment from Hotel Management

18 Apr 2019 by Andrea

We thank you very much.

4 out of 5

Perfect location , 50 m from water bus stop

Hotel is very clean and has loads of character , breakfast was excellent , staff polite and helpful . Location of the hotel is fantastic being 50m from waterbus stop after a trip down the grand canal from the airport and also a 10 minute stroll from st Marks square .

Posted by , from scotland on 21 Oct 2017

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Comment from Hotel Management

27 Oct 2017 by Stefano

Thank you for rating our hotel – we appreciate your feedback.

4 out of 5

Great hotel with excellent location

Pros: Location, bar and breakfast
Location: location excellent, in the middle of all the sights
Hotel Ala has a fantastic location in Venice. Arriving from the airport in a water taxi, it pulls right up to the door-excellent and so easy. Staff very good, especially in the great bar.

Posted by , from London on 18 Oct 2017

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Comment from Hotel Management

22 Oct 2017 by Stefano

Thank you for rating our hotel – we appreciate your feedback.

5 out of 5

Lovely hotel very central, great roof terrace

Pros: Position and closeness to Grand Canal.
Cons: Don't give 10% off at local restaurant, it was the only meal that was of a low standard
Location: Very central, close to St Marks square, Doges palace and water taxis
We stayed here for our honeymoon, and they couldn't do enough for us. Room decorated with rose petals and towel arrangements ( swans in heart shape). Bar attached to hotel excellent and breakfast choices very good. Very close to water bus stop. As a 3 star would absolutely recommend it.

Posted by , from UK on 18 Oct 2017

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Comment from Hotel Management

22 Oct 2017 by Stefano

Dear guest, Thank you for taking the time to share your review about your stay at the Hotel Ala – Venice on TripAdvisor. We are pleased we met your expectations. We look forward to welcoming you again back soon. Sincerely,

5 out of 5

Excellent hotel staff food and position

Wonderful friendly staff who all bend over backwards to help, nothing is too much trouble, very well organised, bar staff Damiano and Rey are exceptional, professional cocktail makers, know their drinks and go out of their way to entertain. Room had a fabulous view of the canal and the hotel could not be in a better spot for sightseeing, thankyou- we will be back!!

Posted by , from Cambridge on 15 Sep 2017

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Comment from Hotel Management

20 Sep 2017 by ale

Thank you for rating our hotel – we appreciate your feedback. Thank you so much for the review.

5 out of 5

Posted by on 11 Oct 2020

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Comment from Hotel Management

13 Oct 2020 by Jury

Grazie della suo punteggio! Siamo lieti di aver soddisfatto le sue esigenze. Alla prossima

4 out of 5

Posted by on 23 Feb 2020

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Comment from Hotel Management

24 Feb 2020 by Stefano

Thank you very much

5 out of 5
Personnel super Chambre propre très bon déjeuner très bonne emplacements

Posted by on 13 Feb 2020

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Comment from Hotel Management

16 Feb 2020 by silvia

Fantastique!!! merci pour votre feedback

5 out of 5
Viele nette Details, gutes Frühstück, nettes Personal... alles sehr unkompliziert

Posted by on 15 Apr 2019

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Comment from Hotel Management

15 Apr 2019 by ale

Dear guest, Thank's for nice review Regards Alessandro & staff

About the Hotel Ala (Adults Recom'd)

Location San Marco 2494, Venice, VE 30124

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A rooftop terrace, tour or ticket assistance, and concierge services are also featured at the business-friendly Hotel Ala (Adults Recom'd). A complete renovation of Hotel Ala (Adults Recom'd) was completed in December 2019. This 3.5-star Venice hotel is smoke free.

  • 80 guestrooms or units
  • 4 levels
  • Built in 1400
  • Bar or lounge
  • Deli
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • No smoking on site
  • Locker space

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Marco Polo Airport (VCE) (14.8 km / 9.2 mi)
  • Train station: Venice Santa Lucia Station (1.9 km / 1.2 mi)

Room Amenities

Hotel Ala (Adults Recom'd) offers 80 forms of air-conditioned accommodation with minibars and a safe. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. LED televisions come with cable channels. Bathrooms include baths or showers and hairdryers. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Memory foam beds
  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Electric kettle
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Bathtub or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Telephone
  • Sound-insulated rooms
  • Climate control (heating)
  • Ensuite bathroom
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 11:00 AM.

Tarnowskas – This wine bar specialises in international cuisine.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless checkout is available. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Minimum guest age is 16
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 2.40 per person, per night for adults; EUR 0.30 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 3.50 per person, per night for adults; EUR 1.75 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 10 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Ala
  • Best Western Ala Venice
  • Best Western Hotel Ala
  • Best Western Hotel Ala Venice
  • Ala Hotel Venice
  • Hotel Ala Venice
  • Hotel Ala
  • Hotel Ala Couples Recom'd Venice
  • Hotel Ala Couples Recom'd
  • Ala Couples Recom'd Venice
  • Ala Couples Recom'd
  • Hotel Hotel Ala (Couples Recom'd) Venice
  • Venice Hotel Ala (Couples Recom'd) Hotel
  • Hotel Hotel Ala (Couples Recom'd)
  • Hotel Ala (Couples Recom'd) Venice
  • Best Western Hotel Ala
  • Hotel Ala
  • Ala Couples Recom'd Venice
  • Ala Adults Recom'd Venice
  • Hotel Ala (Adults Recom'd) Hotel
  • Hotel Ala (Adults Recom'd) Venice
  • Hotel Ala (Adults Recom'd) Hotel Venice

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 1999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 16 years old and younger aren't allowed from January to December.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.