29 Jul 2023 by Chiara
Dear Lazar,thank you for taking the time to review your recent stay at our Bella Venezia Hotel. We are sorry but most surprised to read that you were not satisfied with your room especially for the service of our housekeeping as the cleaning of the rooms is usually careful and meticulous from our staff. We also apologize regarding the room availability. We ususally try to do our utmost to find an alternative to our guests if not satisfied with their accommodation but it could be possible that the category of room you booked was not available at that time. We hope this this experience will not permanently affect your faith in our Hotel which will be delighted to restore and that we will have an opportunity to welcoming you back in the future.Best regards,Chiara - Guest Relations
A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 20 square feet (2 square metres) and includes conference space. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Hotel Bella Venezia. This 4-star Venice hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Hotel Bella Venezia offers 24 air-conditioned accommodations with minibars and a safe. LCD televisions are featured in guestrooms. Bathrooms include a shower, dressing gowns, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Room service (during limited hours) is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
