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Hotel Canal Grande

4-star property
Santa Croce 932, Venice, VE 020 3788 4841
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4.7 out of 5
Exceptional!
See all 12 Ebookers Reviews

"Good location really close to St Lucia station and near a vaporetto stop too. Nice comfy bed and decent bathrooms. We had a suite as we are a family o ... " More

By a verified traveller on Thu 16 Aug 2018

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Prestige Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£93* Per night/room 2 Mar - 3 Mar

Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Prestige Double Room with Extra Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double Room, Canal View (Prestige)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Prestige Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Prestige Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they enjoy the free breakfast at Hotel Canal Grande. During your stay, you're just a quick walk from Grand Canal. Enjoy features like free WiFi in public areas, plus a bar and dry cleaning service. This 4-star hotel has 15 rooms over 3 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and minibars
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests speak favourably about the helpful staff and the comfortable guestrooms
  • Within a 15-minute walk of Santa Maria Gloriosa dei Frari and Jewish Museum of Venice
  • Airport, railway station and ferry terminal shuttle service available for a fee

Hotel Canal Grande ratings based on 12 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Canal Grande

Everyone (8) Couples (3)
5 out of 5

Posted by on 5 Feb 2019

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4 out of 5
Good location really close to St Lucia station and near a vaporetto stop too. Nice comfy bed and decent bathrooms. We had a suite as we are a family of 4, it was a bit tight on space but for 2/3 people it would have been great. We had a good recommendation from reception for food and the staff were generally good. The kids loved the tasty breakfast on the balcony over the Grand Canal. Lovely quiet but convenient location.

Posted by , from Nottingham, UK on 16 Aug 2018

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5 out of 5

Lovely location!

Super friendly staff and delightful breakfasts on the Grand Canal - what more could you want. Away from the touristy side of Venice offering a welcome respite from the crowds. Would definitely recommend.

Posted by , from London uk on 10 Mar 2018

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4 out of 5

Birthday treat

Just back from 4 nights in Venice with my wife to celebrate my birthday. This is lovely small boutique hotel which lived up to its good reviews. We stayed in one of the junior suites which faced the side of the hotel which was very nicely furnished, clean, and quiet at night. I imagine the rooms overlooking the canal can get a little noisy at times, but we had no problems. The one very small issue we had with the room was the bed was just a little too hard for our liking, but for many I am sure it would be fine. I believe there are rooms in another building somewhere, but as we did not see these I can make no comment on them. Breakfast was a continental buffet with scrabbled egg & sausage as an option if preferred, all very nice. Location is also good as it is 10 mins walk from the station / entrance to Venice, and about 30 mins walk to St Marco square. There are plenty of restaurants and bars close by, so the fact the hotel does not have a restaurant is not a problem. We found all the staff spoke good English and were very friendly and helpful, a complimentary birthday cake waiting in the room on our return from exploring for the day was a nice unexpected touch. I would have no hesitation in recommending this hotel to others based on our experience.

Posted by on 17 Sep 2015

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4 out of 5

Posted by on 11 Oct 2020

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Comment from Hotel Management

20 Oct 2020 by Alessandro

Dear Anonymous Guest, We thank you very much for your evaluation, it is nice to know that you had a pleasant stay with us. Then, as we care a lot about our Guests, we ask you to help us in order to know what we missed to have a 5 points evaluation. It is very important for us and we'll really appreciate your help. Give us your suggestions and we will use them to improve our service. We consider our Guests' suggestions the best way to offer every day a better service! We are looking forward to welcoming you to our hotel in the future and we wish you all the best, always at your disposal, regards, Alessandro Fornasier Manager

4 out of 5

Posted by on 10 Oct 2020

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Comment from Hotel Management

20 Oct 2020 by Alessandro

Dear Anonymous Guest, We thank you very much for your evaluation, it is nice to know that you had a pleasant stay with us. Then, as we care a lot about our Guests, we ask you to help us in order to know what we missed to have a 5 points evaluation. It is very important for us and we'll really appreciate your help. Give us your suggestions and we will use them to improve our service. We consider our Guests' suggestions the best way to offer every day a better service! We are looking forward to welcoming you to our hotel in the future and we wish you all the best, always at your disposal, regards, Alessandro Fornasier Manager

5 out of 5
Es ist eins der bessten Hotels in denen ich war. Eine Top Lage kann man auch zu Fuss erreichen vom Bus Bahnhof oder mit dem Boot. Das Personal ist sehr nett und zuvorkommend. Sehr sympathisch und fragen öfters nach ob alles in Ordnung ist. Ausgezeichnete Service. Super

Posted by , from Basel on 21 Sep 2020

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5 out of 5
Typisch venezianisches Hotel, wir haben uns sofort sehr wohl gefühlt. Sehr freundliches Personal und super Lage.

Posted by , from Zürich on 3 May 2019

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5 out of 5
Wir sind zum 2. mal in diesem Hotel gewesen und haben diesmal unsere Freunde mitgenommen. Das Hotel hat das Flair, was wir uns von Venedig wünschen. Es ist in der Nähe vom Bahnhof und alle Sehenswürdigkeiten sind gut zu Fuß zu erreichen. Für uns steht fest, immer wieder gern :)

Posted by on 28 Aug 2018

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5 out of 5

Idealer Standort mit überaus freundlichem Personal

Pros: - super Service - sehr gutes Personal in allen Bereichen - Gutes Frühstück - Sehr schöne Zimmer - Venezianisches Ambiente - sehr sauber
Cons: - man findet immer etwas - es sei denn, man fühlt sich als Gast einer Institution und lässt eben diese Detail so stehen und geniesst seine Ferien!
Location: - Nähe Bahnhof - eigene Bootsanlegestelle - Ausflüge mit Luca - Idealer Standort für Ausflüge zu Fuss oder mit dem Schiff durch ganz Venedig
Fünf Tage in Venedig über Silvester. Als Ehepaar wurden wir durch das Personal sehr aufmerksam durch diese Zeit begleitet. Sehr zu empfehlen ist ein Ausflug mit Luca, welcher als Guide und echter Venezianer mit viel Charme und lustigen Anekdoten ein etwas anderes Venedig zeigt. Wir fühlten uns sehr wohl in diesem Hotel, welches einen Steinwurf vom Bahnhof entfernt, direkt am Canal Grande liegt. Der venezianische Stil des Hotels gibt einem das Gefühl, in einer anderen Epoche zu leben und rundet ein romantischen Urlaub mit seinem Partner glänzend ab. Absolut zu empfehlen und sicherlich nicht das letzte Mal!

Posted by , from Wallis, Schweiz on 4 Jan 2018

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About the Hotel Canal Grande

Location Santa Croce 932, Venice, VE 30135

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Canal Grande. An airport shuttle (available 24 hours), a cruise ship terminal shuttle and a train station drop-off service are available for a fee. This 4-star Venice hotel is smoke free.

  • 15 guestrooms or units
  • 3 levels
  • 2 buildings
  • Buffet breakfast (free)
  • Bar or lounge
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Computer for guest use
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Offsite parking discounted rates available , Offsite parking reservations required

Transport

  • Airport: Marco Polo Airport (VCE) (13.2 km / 8.2 mi)
  • Train station: Venice Santa Lucia Station (0.1 km / 0.1 mi)
  • Property shuttles: Airport shuttle, train station pick-up, cruise terminal shuttle, ferry terminal shuttle, and casino shuttle

Room Amenities

Hotel Canal Grande offers 15 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Each accommodation is individually decorated. Beds feature premium bedding. 28-inch Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and bidets. This Venice hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Luxury bedding
  • Bathtub or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Unique decor

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.

Rococò Bar – This bar only serves light fare. Guests can enjoy al fresco dining (weather permitting).

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Boat tours nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

Please note: Some Prestige Double Rooms are located in an annex building located 22 yards (20 meters) from the main building and common facilities. The annex building does not have an elevator.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and sofa beds

This property accepts credit cards and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and sofa beds. This property accepts credit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast and through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.25 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 190 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Canal Grande
  • Canal Grande Hotel
  • Canal Grande Venice
  • Grande Canal
  • Grande Canal Hotel
  • Hotel Canal Grande
  • Hotel Canal Grande Venice
  • Hotel Grande Canal
  • Hotel Canal Grande Hotel
  • Hotel Canal Grande Venice
  • Hotel Canal Grande Hotel Venice

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 1999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Hotel Canal Grande offers transfers from the cruise terminal, ferry terminal, airport, and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.