Skip to main content
Beginning of main content
 Venice •1 Room
 Venice • 1 Room
Book online or call 020 3788 4841 Phone Number

Hotel Carlton on the Grand Canal

4-star property
Sestiere Di Santa Croce 578, Venice, VE 020 3788 4841
Choose Dates
4.1 out of 5
Very good!
See all 15 ebookers Reviews

"Very nice hotel. Perfect location. The rooms are very clean and beautiful. The only downfall was the breakfast which was a bit disappointing. Not a lo ... " More

By a verified traveller on Mon 24 Dec 2018

Points Of Interest

View all on Map

Enter dates to see availability

Economy Double Room

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 2 Max
£201* Per night/room 19 Oct - 20 Oct

Queen Superior

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Double Room, Patio

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

During your stay at Hotel Carlton on the Grand Canal, you're just a quick walk from St. Mark's Square. Free WiFi in public areas, 2 restaurants and a bar are available.

  • Free WiFi
  • Enjoy international cuisine with ocean views at La Cupola, one of the property's 2 restaurants
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Just a 5-minute walk from Grand Canal and 5 minutes on foot from St. Mark's Square

Hotel Carlton on the Grand Canal ratings based on 15 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Carlton on the Grand Canal

Everyone (7) Couples (6) Family (2)
4 out of 5

Posted by on 20 Aug 2019

Was this review helpful to you?
4 out of 5

Posted by on 23 Apr 2019

Was this review helpful to you?
4 out of 5
Very nice hotel. Perfect location. The rooms are very clean and beautiful. The only downfall was the breakfast which was a bit disappointing. Not a lot of choice.

Posted by on 24 Dec 2018

Was this review helpful to you?
5 out of 5

Dream hotel

I am disabled and use a wheelchair. I did need to walk across a bridge to the hotel, but once there everything was perfect. Breakfast was varied and very tasty. I would certainly recommend this hotel for a holiday

Posted by , from England on 4 Aug 2017

Was this review helpful to you?
5 out of 5

Retired couple 5 night trip to venice

Hotel staff were friendly and very helpful. Hotel in good location for sight seeing and travelling to and from airport. We had booked a superior room which was comfortable,clean and well decorated in Venetian style although it was very small with no outlook.We were told rooms overlooking the canal were 50 euros extra per night. The room service was excellent with clean bedding and towels each day. The breakfast was very good with hot and cold food and plenty of chose. We also had an evening meal in the restaurant which was excellent. We would recommend this hotel and apart from the small room size could not fault it .

Posted by on 2 Feb 2016

Was this review helpful to you?
5 out of 5

Great week spent at Carlton on The Grand canel Venice

ack in Venice for 1 week after 12 years and we loved it. The hotel was excellent, we did pay for the superior room but did not opt for the canal frontage, since we did not expect to be staying in our room that much. The size and space was lovely with a traditional venetian feel and Murano Glass chandelier. Bed was comfortable and extra pillows were provided the minute I asked for them. Try the restaurant particularly if you are a foodie, their chef is excellent. In fact it works out better value then eating in some other places we tried. The Chef Sig. Alphonso (if that spells OK) is very well schooled in Italian Cuisine both classical and modern fusion. Front of house team is run by Sig Phillipo and Sig Enrico assisted by Dario and Ivan and the lovely Lucia. We didn't get time to meet the breakfast crew but the lovely ladies made us feel welcome and stocked the ample buffet collazione (B'fast) with all sorts of yummey goodies. It is worth taking the bfast option as that kept us going virtually all day. The location is great, short walk from the bus station, train station opposite and a host of takeaways and coffee bars open almost 24/7 as you approach the rail station. Handy if you want a pocket bottle of water for 1.5 euro to take on your travels. Also handy if you want a quick coffee on the way back to the hotel as you step off the ACTV water bus. TIP step of an ACTV turn left walk just past the station to a newer build block and you will find a nice self service locals café with cappuccino for 1.5 euros (near the Mango shop). We did not stay for the lavish 10 course new years eve party (yes it really was 10 courses) only because the weather was dry and we wanted to mingle with the crowds at St Marks, watch fireworks, pop a mini bottle of Proseco, and hug a few strangers **!!?* we got back to the hotel around 2am with the in house party coming to a close. First time for us out and about with such a huge crowd but it was fun. I will say it is better to hang about and let the crowds disperse after the fireworks or book a water taxi straight off the key back to your hotel. There are loads of places to eat in Venice and the Reception team will always offer you a few recommendations about where to go. Reception is also your first port of call if you need anything and they are quick at organising your request quickly and efficiently. The hotel will organise a run to Murano for you with a visit to the glass factory, well worth the ride. We actually got to Murano by accident on the ACTV so tagged along with a mixed group of tourists, met the glass artisan, wifey bought some very pretty trinkets and I got a lovely pair of cufflinks all for a very modest outlay. Take time to get to know the team at the hotel. Our housekeeper always prepared our room beautifully after we left for our daily jaunts, or knocked discreetly if we were still about. We met the chef as he did his restaurant round to make sure food was as delicious as it looked. We found service to be very professional, a real joy, likewise we always dressed well for dinner as a sign of our reciprocation to the service and why wouldn't you? after all you are in Venice... all the best for the new year all...

Posted by on 6 Jan 2016

Was this review helpful to you?
4 out of 5

Sweet Romantic trip

Amazing staff, very well located, beautiful view, nice and warm rooms in winter time, well informed.

Posted by on 2 Jan 2016

Was this review helpful to you?
4 out of 5

TRTRIP WITH TEENAGE GRANDAUGHTERS

The hotel is very conveniently located, the rooms are clean and comfortable although a bit hot initially. The breakfast buffet was very comprehensive and adequate. We ate in the Cupola restaurant one evening and although the food was very good there was a a lack of atmosphere/ ambience that took the edge of it. All in all a very pleasant hotel

Posted by on 1 Nov 2015

Was this review helpful to you?
4 out of 5

Traveling with a baby

staff were amazing, our hotel room looked out onto a brick wall! I paid extra for a super deluxe room, there was no kettle, tea or coffee in the room and having to make up baby bottles deemed difficult to say the least.. The baby's cot was too small for him to move so he had to sleep in with us and he is only 6mths old. The bath was so small not big enough for an adult and there was no shower.. Breakfast was ok but limited and only warm eggs and bacon. Hotel was very clean and the staff were lovely, not value for money though.

Posted by on 14 Oct 2015

Was this review helpful to you?
4 out of 5

Posted by on 4 Oct 2022

Was this review helpful to you?

About the Hotel Carlton on the Grand Canal

Location Sestiere Di Santa Croce 578, Venice, VE 30135

Property Features

There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available. Public spaces have free WiFi. A rooftop terrace, tour or ticket assistance, and multilingual staff are also featured at Hotel Carlton on the Grand Canal. This 4-star Venice hotel is smoke free.

  • 150 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Venice (XVQ-Santa Lucia Rail Station) (0.1 km / 0.1 mi)

Room Amenities

Hotel Carlton on the Grand Canal offers 150 accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Venice hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Bath or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom

Food & Drink

La Cupola – Overlooking the ocean, this restaurant specialises in international cuisine and serves brunch, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Top of the Carlton – Overlooking the ocean, this restaurant specialises in Mediterranean cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open selected days.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Hiking/biking trails nearby
  • Personal motorised watercraft on site
  • Sailing nearby
  • Windsurfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Hotel Carlton Grand Canal Venice
  • Hotel Carlton Grand Canal
  • Carlton Grand Canal Venice
  • Carlton Grand Canal
  • Carlton Grand Canal Hotel
  • Carlton On The Canal Venice
  • Hotel Carlton on the Grand Canal Hotel
  • Hotel Carlton on the Grand Canal Venice
  • Hotel Carlton on the Grand Canal Hotel Venice

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
url importing http://www.ebookers.com/Venice-Hotels-Hotel-Carlton-on-the-Grand-Canal.h176208-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Venice-Hotels-Hotel-Carlton-on-the-Grand-Canal.h176208-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/Venice-Hotels-Hotel-Carlton-on-the-Grand-Canal.h176208-p2.Hotel-Reviews?rm1=a2&

Top Trending

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.