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Hotel Description

The breakfast at Hotel Dona Palace gets high marks from our customers. During your stay, you're just a quick walk from St. Mark's Square. Features include free WiFi in public areas, plus a bar and dry cleaning service. Built in 2004, this 4-star hotel has 27 rooms over 5 floors. Enjoy your stay with amenities like free WiFi and an LCD TV in each room.

  • Air-conditioned rooms with LCD TVs, minibars and room service (during limited hours)
  • Free WiFi
  • Relax with a drink at the cocktail bar
  • Full breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and concierge services
  • Guests really like the accommodation for the cleanliness and nice bathrooms
  • Steps from St. Mark's Square and St. Mark's Basilica
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)

Classic Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£169* Per night/room 20 Apr - 21 Apr

Single Room, 1 Single Bed

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Comfort Suite

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Junior Suite (Classic)

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Hotel Dona Palace ratings based on 39 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Dona Palace

Everyone (3) Couples (31) Family (2) Other (2)
4 out of 5

Posted by on 26 Jul 2019

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Comment from Hotel Management

27 Jul 2019 by Staff Donà

thank you

5 out of 5
Great location in Venice. Upgraded to a comfort suite with canal view. Lovely canal view. Nice welcome drink on arrival too. Staff all very friendly. Bathroom was slightly disappointing compared to rest of room - needs updated, difficult shower over bath. Nice breakfast room and bar on 2nd floor.

Posted by on 15 Dec 2018

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Comment from Hotel Management

18 Dec 2018 by donà staff

Thank you for choosing our hotel. we are happy you enjoyed the location, the room and the breakfast room.

4 out of 5
Excellent location, room nothing at all like any picture so quite misleading but location makes up for it. Restaurant staff good, garden barman really good but one reception staff quite unhelpful. Rest really good.

Posted by , from london on 14 May 2018

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Comment from Hotel Management

15 May 2018 by donà staff

his review is very important to us. we will act so that your next stay is better

5 out of 5

Absolutely wonderful!

Every aspect of our experience at Dona Palace Hotel was marvellous. The staff were friendly, helpful and polite. Our room was much bigger than expected, spotlessly clean and the furnishings were tasteful, attractive and comfortable, with ample cupboard and hanging space for clothes and a small refrigerator. We had a delightful view, the room was quiet and the bathroom was also beautiful. The shower bath and jacuzzi worked perfectly. We were well situated, close to San Marco and many fine restaurants. A very happy stay.

Posted by on 21 Dec 2015

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3 out of 5

40th Wedding Anniversary Trip

Hotel was well located within easy walking distance of the main square, restaurants, coffee shops, bars and shops. All the staff were attentive and friendly. Great value.

Posted by on 8 Oct 2015

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5 out of 5

Great hotel

Great location and staff, wi-fi not too good, really enjoyable stay

Posted by on 6 Jun 2015

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4 out of 5

Idyllic Venetian Retreat

This was our second year at Dona Palace and equally as good as last time. Fantastic location ,just steps from Piazza San Marco, and a superb ,spacious room with a view.....what more could you ask for!

Posted by on 1 Mar 2015

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5 out of 5
Das allerbeste Hotel. Übergrosszügiges Zimmer hat es. Personal hat alles gemacht was man sich wünscht. Es isr unglaublich

Posted by on 31 Jul 2019

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Comment from Hotel Management

4 Aug 2019 by donà staff

Vielen Dank, dass Sie sich für unser Hotel entschieden haben. Wir freuen uns, dass Sie den Aufenthalt genossen haben. Wir hoffen, Sie können bald wiederkommen.

5 out of 5
Hübsches Hotel, idealer Standort, tolles Frühstücksbuffet, eigentlich alles perfekt !

Posted by on 8 Nov 2017

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Comment from Hotel Management

28 Nov 2017 by Donà Palace staff

Vielen Dank, dass Sie den Aufenthalt im Dona Palace Hotel genossen haben

5 out of 5

Super hotel met goede ligging

Beoordeling gaat eigelijk over het naast gelegen hotel Al Ponte Dei Sospiri.. Dona Palace was in renovatie dus hebben we hier mogen overnachten. Super service, grote kamer, zalig bed, ontbijt incl geleverd in de kamer, sterke WiFi, perfecte ligging aan het water bij de brug der zuchten..

Posted by on 4 Mar 2016

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About the Hotel Dona Palace

Location San Marco 391, Venice, VE 30124

Renovations + Closures

This property is closed from 9 March 2020 to 3 April 2020 (dates subject to change).

Property Features

As a guest of Hotel Dona Palace, you'll find a library, a terrace, and tour or ticket assistance. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. The business-friendly Hotel Dona Palace also features multilingual staff, a garden, and coffee/tea in common area. This 4-star Venice hotel is smoke free.

  • 1 building
  • 27 guestrooms or units
  • 5 levels
  • Built in 2004
  • Bar or lounge
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Venice (VCE-Marco Polo) (18.4 km / 11.5 mi)
  • Train station: Venice Santa Lucia Station (6.2 km / 3.9 mi)
  • Property shuttles: Airport shuttle
  • Parking:

Room Amenities

Hotel Dona Palace offers 27 forms of accommodation with minibars and a safe. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Luxury bedding
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 11 AM.

VENIXINO – On-site cocktail bar.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Boat tours nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 90.0 per night.
  • Cots (infant beds) are available for EUR 25.0 per day.

Pet Policy

  • Pets: EUR 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 9 lb)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • 24-hour check-in
  • Debit cards
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.25 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: EUR 15 for adults and EUR 15 for children (approximately)
  • Pet fee: EUR 15 per pet, per night
  • Crib (infant bed) fee: EUR 25.0 per day
  • Rollaway bed fee: EUR 90.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dona Hotel
  • Dona Palace
  • Dona Palace Hotel
  • Dona Palace Venice
  • Hotel Dona
  • Hotel Dona Palace
  • Hotel Dona Palace Venice
  • Hotel Dona Palace Hotel
  • Hotel Dona Palace Venice
  • Hotel Dona Palace Hotel Venice

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 2999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.