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Single Room

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Comfort Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Junior Suite (Classic)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Exclusive Suite (Duchessa)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Hotel Dona Palace's great location gets high marks from our customers. During your stay, you're just a quick walk from St. Mark's Square. Features include free WiFi in public areas, plus a bar and breakfast (surcharge).

  • Free WiFi
  • Relax with a drink at the cocktail bar
  • Full breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests speak favourably about the breakfast and the size of the guestrooms
  • Steps from St. Mark's Square and St. Mark's Basilica

Hotel Dona Palace ratings based on 36 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Dona Palace

Everyone (3) Couples (28) Family (2) Other (2)
4 out of 5

Posted by on 26 Jul 2019

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Comment from Hotel Management

27 Jul 2019 by Staff Donà

thank you

5 out of 5
Great location in Venice. Upgraded to a comfort suite with canal view. Lovely canal view. Nice welcome drink on arrival too. Staff all very friendly. Bathroom was slightly disappointing compared to rest of room - needs updated, difficult shower over bath. Nice breakfast room and bar on 2nd floor.

Posted by on 15 Dec 2018

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Comment from Hotel Management

18 Dec 2018 by donà staff

Thank you for choosing our hotel. we are happy you enjoyed the location, the room and the breakfast room.

4 out of 5
Excellent location, room nothing at all like any picture so quite misleading but location makes up for it. Restaurant staff good, garden barman really good but one reception staff quite unhelpful. Rest really good.

Posted by , from london on 14 May 2018

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Comment from Hotel Management

15 May 2018 by donà staff

his review is very important to us. we will act so that your next stay is better

5 out of 5

Absolutely wonderful!

Every aspect of our experience at Dona Palace Hotel was marvellous. The staff were friendly, helpful and polite. Our room was much bigger than expected, spotlessly clean and the furnishings were tasteful, attractive and comfortable, with ample cupboard and hanging space for clothes and a small refrigerator. We had a delightful view, the room was quiet and the bathroom was also beautiful. The shower bath and jacuzzi worked perfectly. We were well situated, close to San Marco and many fine restaurants. A very happy stay.

Posted by on 21 Dec 2015

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3 out of 5

40th Wedding Anniversary Trip

Hotel was well located within easy walking distance of the main square, restaurants, coffee shops, bars and shops. All the staff were attentive and friendly. Great value.

Posted by on 8 Oct 2015

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5 out of 5

Great hotel

Great location and staff, wi-fi not too good, really enjoyable stay

Posted by on 6 Jun 2015

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4 out of 5

Idyllic Venetian Retreat

This was our second year at Dona Palace and equally as good as last time. Fantastic location ,just steps from Piazza San Marco, and a superb ,spacious room with a view.....what more could you ask for!

Posted by on 1 Mar 2015

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4 out of 5
Sehr zentrale Lage 100 Meter vom Markusplatz. Wunder schöne Gartenterrasse gleich am Kanal bei der Seufzerbrücke. Wegen der wenigen Gäste im Hotel (Corona) war die Gartenbar leider geschlossen. Getränke konnten aber von der Minibar im Zimmer mitgenommen werden und so konnte man die Gondeln mit einem kühlen Getränk in der Hand an der Terrasse verbeigleiten sehen. Ich würde das nächste mal wieder dieses Hotel auswählen.

Posted by , from Männedorf, Schweiz on 1 Aug 2020

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Comment from Hotel Management

8 Aug 2020 by donà staff

Vielen Dank, dass Sie sich für unser Hotel entschieden haben. Wir hoffen, dass Sie bald wiederkommen können.

5 out of 5
Das allerbeste Hotel. Übergrosszügiges Zimmer hat es. Personal hat alles gemacht was man sich wünscht. Es isr unglaublich

Posted by on 31 Jul 2019

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Comment from Hotel Management

4 Aug 2019 by donà staff

Vielen Dank, dass Sie sich für unser Hotel entschieden haben. Wir freuen uns, dass Sie den Aufenthalt genossen haben. Wir hoffen, Sie können bald wiederkommen.

5 out of 5
Hübsches Hotel, idealer Standort, tolles Frühstücksbuffet, eigentlich alles perfekt !

Posted by on 8 Nov 2017

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Comment from Hotel Management

28 Nov 2017 by Donà Palace staff

Vielen Dank, dass Sie den Aufenthalt im Dona Palace Hotel genossen haben

About the Hotel Dona Palace

Location San Marco 391, Venice, VE 30124

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A library, a terrace, and tour or ticket assistance are also featured at the historic Hotel Dona Palace. This 4-star Venice hotel is smoke free.

  • 1 building
  • 27 guestrooms or units
  • 5 levels
  • Built in 2004
  • Deli
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Venice (XVQ-Santa Lucia Rail Station) (0.2 km / 0.1 mi)

Room Amenities

Hotel Dona Palace offers 27 accommodations with minibars and a safe. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Luxury bedding
  • Cots (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Climate control

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 11 AM.

VENIXINO – On-site cocktail bar.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Casino nearby
  • Golfing nearby
  • Boat tours nearby

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

Guests staying more than 1 night may be required to change guestrooms during their stay.

On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 90.0 per night.
  • Cots (infant beds) are available for EUR 25.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

In winter, the use of the outdoor spa tub in the Executive Suite room type, will depend on weather conditions.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, Diners Club, JCB International, Carte Blanche, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Contactless check-in is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Online penalty collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Crib (infant bed) fee: EUR 25.0 per day
  • Rollaway bed fee: EUR 90.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dona Hotel
  • Dona Palace
  • Dona Palace Hotel
  • Dona Palace Venice
  • Hotel Dona
  • Hotel Dona Palace
  • Hotel Dona Palace Venice
  • Hotel Dona Palace Hotel
  • Hotel Dona Palace Venice
  • Hotel Dona Palace Hotel Venice

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.