23 Aug 2018 by carlo
Dear Mr. Stve, We are very grateful for your judgment and we are happy to have enjoyed a pleasant stay in our hotel with the hope to see you again in the future. Best regards Carlo T. Front Desk
5 Apr 2019 by Andrea Tessan - Hotel Manager
Dear Guest, Many thanks for sharing your kind comments regarding your stay at the Hotel Nani Mocenigo Palace. We are so pleased that you enjoyed your stay, our breakfast and found our facilities adequate. We are also delighted that you mentioned and appreciated our location. I will be sure to pass your kind comments regarding the cleanliness of our rooms onto our housekeeping staff. We thank you again and we really look forward in welcoming you back to our Hotel again in the near future. Best Regards Andrea Tessan Hotel Manager
12 May 2018 by Andrea Tessan - Hotel Manager
Chère Pamela, Merci beaucoup pour votre chaleureux commentaire et pour vos compliments à l’égard de notre service. Nous sommes enchantés de lire que vous avez passé un agréable moment dans notre maison. Nous serions ravis de vous accueillir de nouveau à l'Hotel Nani Mocenigo Palace Mes respectueuses salutations, Andrea Tessan Hotel Manager
19 Apr 2018 by Andrea Tessan - Hotel Manager
Dear Dotis, Thank you very much for taking time to review the Hotel Nani Mocenigo Palace. We appreciate your comments and we are delighted to see that you enjoyed our Hotel and the services provided. Nevertheless, it does saddens me to read that you had a dislike with our cleaning service. I can assure you that your comment will be discussed with the appropriate department in order to improve this oversight. We hope that we can welcome you back soon and I remain with my Warmest Regards Andrea Tessan Hotel Manager
6 Jan 2018 by Andrea Tessan (Manager)
Cher Client, Merci d’avoir pris le temps d’écrire votre commentaire et d’avoir partagé votre expérience à l' Hotel Nani Mocenigo Palace. Nous sommes ravis que vous ayez passé un agréable moment lors de votre venue. Votre satisfaction est très importante pour nous, et nous utiliserons vos commentaires pour procéder à des améliorations, afin de toujours proposer une expérience de meilleure qualité dans notre établissement Nous espérons vous accueillir de nouveau dans un futur proche. Cordialement, Andrea Tessan Manager
You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. Tour or ticket assistance, multilingual staff, and a garden are also featured at the luxury Hotel Nani Mocenigo Palace. An airport shuttle (available 24 hours) is available for a fee. This 4.5-star Venice hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Hotel Nani Mocenigo Palace offers 26 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
Guests are served a free buffet breakfast daily from 7 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Room service (during limited hours) is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10 PM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
Hotel Nani Mocenigo Palace offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.