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4.8 out of 5

"Restaurant service in the evenings was very poor. Only few tables were occupied but yet service was really poor. Seems like lack of service staff. ... " More

By a verified traveller on Fri 30 Dec 2022

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Superior Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£110* Per night/room 23 Apr - 24 Apr

Premium Room (Extra Bed 2 adults + 2 children)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room (Extra Bed 3 adults + 1 child)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, Lagoon View (Extra Bed 3 adults)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Premium Room, Terrace

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite, Lagoon View (Extra Bed 2 adults + 1 child)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they enjoy NH Collection Venezia Murano Villa's good location. During your stay, you're just a quick walk from Murano Glass Museum. Features include free WiFi in public areas, plus a full-service spa and a restaurant.

  • Free Wi-Fi in some public areas
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Treat yourself to massages at SPA
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests speak favourably about the overall condition of the property and the breakfast
  • 11 minutes by car from Port of Venice and 11 minutes from Piazzale Roma
  • Cats and dogs welcome for a fee

NH Collection Venezia Murano Villa ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for NH Collection Venezia Murano Villa

Everyone (2) Family (2)
5 out of 5
Restaurant service in the evenings was very poor. Only few tables were occupied but yet service was really poor. Seems like lack of service staff. Otherwise hotel seems to be very nice location. Good service and worth the money. It was our second time, will go again. 😃

Posted by on 30 Dec 2022

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5 out of 5
Lovely hotel, facilities are new and clean. Friendly staff, lovely lady call Elisabeth did a great job keeping the spa spotless.

Posted by on 2 Dec 2021

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Comment from Hotel Management

2 Dec 2021 by Elena Pinotti - Front Office Department

Dear Katie, first of all we would like to thank you for choosing the new NH Collection Murano Villa for your stay in Venice. We really appreciate the time you have dedicated us by writing this positive feedback about your stay and we are glad that you had a lovely time here, especially in our brand new relaxing wellness area. We look forward to welcoming you again in the future. Best Regards,

4 out of 5

Posted by on 9 May 2022

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5 out of 5

Posted by on 29 Oct 2021

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Property Features

NH Collection Venezia Murano Villa offers its guests a full-service spa and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business centre on site. Spa services, a terrace, and tour or ticket assistance are also featured at the luxury NH Collection Venezia Murano Villa. This 4.5-star Venice hotel is smoke free.

  • 104 guestrooms or units
  • 3 levels
  • Built in 2020
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in some public areas: Free WiFi

Transport

  • Train station: Porto Marghera Station (6.3 km / 3.9 mi)

Room Amenities

NH Collection Venezia Murano Villa offers 104 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished. Beds feature down duvets. Satellite televisions are provided. Bathrooms include baths or showers with a rainfall showerhead, bidets and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • Television
  • Satellite channels
  • Coffee maker
  • Down blanket
  • Bath or shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bidet
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:30 AM and 10:30 AM.

Restaurant – This restaurant serves lunch and dinner.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA. Services include massages. The spa is equipped with a sauna. The spa is open daily.

  • Sauna in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 35 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet) Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a smoke detector and a security system

This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels) guidelines.

  • Humane animal treatment
  • Property follows sanitisation practices of CovidClean (Safehotels - global expert)
  • Guest education on local ecosystems and culture
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Credit card pre-authorization
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Water dispenser use by guests actively encouraged
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on-site
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Property follows a brand or regulatory agency's sanitisation guidelines Feel Safe at NH (NH Hotels)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Online penalty collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 2.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 3.60 per person, per night for adults; EUR 1.80 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 to 32 per person
  • Pet fee: EUR 35 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Nh Collection Venezia Murano
  • NH Collection Venezia Murano Villa Hotel
  • NH Collection Venezia Murano Villa Venice
  • NH Collection Venezia Murano Villa Hotel Venice

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.