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"Cons: the lift only goes to floor 4 when there are 6 floors The rooms are tiny, as are the bathrooms The breakfast room is not in the actual hotel No ... " More

By a verified traveller on Sun 28 May 2023

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Classic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£118* Per night/room 21 Mar - 22 Mar

Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Basic Room (French)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Classic Double Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room (Selected at check-in)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

The breakfast at Royal San Marco Hotel gets good marks from our customers. During your stay, you're just a quick walk from St. Mark's Square. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.

  • Free Wi-Fi (speed: 25+ Mbps)
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast offered for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests like the accommodation for the cleanliness, spaciousness and overall comfort
  • Steps from St. Mark's Square and 6 minutes on foot from Rialto Bridge
  • Airport shuttle service available for a fee
  • Cats and dogs welcome free of charge

Royal San Marco Hotel ratings based on 12 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Royal San Marco Hotel

Everyone (5) Couples (2) Family (3)
4 out of 5
Cons: the lift only goes to floor 4 when there are 6 floors The rooms are tiny, as are the bathrooms The breakfast room is not in the actual hotel No restaurant although a nice independent cafe is next door Very expensive transport if necessary Pros: location.one small bridge to San Marco Piazza Next door to cafe, supermercato and shops Great staff with multi language skills If you are prepared to walk up an extra 4 flights of stairs from floor 4 to 6 ask for room 601 which is a much larger room with large bathroom.

Posted by on 28 May 2023

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Comment from Hotel Management

28 May 2023 by Sabrina

Dear Jeremy,thank you for your feedback.We hope to welcome you again at the Royal San Marco.best regardsSabrina

3 out of 5
Hotel run down, in need of a good pain. Furniture dated and scruffy. Staff lovely, bedding and towels nice and clean, in need of a refurb dirty scratched walls and paintwork. Fabulous location.

Posted by on 5 Oct 2019

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4 out of 5
Das Hotel ist einfach und hat doch seinen venezianischen Charme. Leider ist es ein sehr ringhöriges Hotel und hört jeden Schritt anderer Gäste. Sonst sehr sauber und natürlich sehr zentral.

Posted by on 16 Feb 2024

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5 out of 5
Alles super geklappt. Das Zimmer war extrem sauber.

Posted by on 4 Feb 2024

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5 out of 5
Prektisch

Posted by on 2 Aug 2023

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5 out of 5
Zentral-Ruhig-Sauber

Posted by on 15 Jun 2022

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2 out of 5
Zimmer war sehr klein, das Bad super klein. Das Hotel war sehr hellhörig - man hörte vom Nebenzimmer sogar das Rascheln eines Plastiksackes.... leider war unser Zimmer neben dem Lift - Hellhörigkeit lässt grüssen! Das Bad wurde täglich gereinigt. Der Fußboden im Zimmer jedoch leider nicht. Das Reinigungspersonal nahm keine Rücksicht, ob der Gast nun gerade im Zimmer eine Ruhepause einlegen wollte und zeitlich auch nicht sehr flexibel. An jenem Tag war das Zimmer um 15.30h noch nicht gereinigt. Das Reinigungspersonal gewährte uns höchstens eine halbe Stunde um das Zimmer frei zu machen. Wir wollten 1 Stunde Pause ei legen - das war für sie zu spät um reinigen zu kommen ☹ Die Lage jedoch war super zentral, das Personal freundlich.

Posted by , from Schweiz on 18 Oct 2019

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4 out of 5
Zuvorkommendes Personal. Die Unterkunft war sehr sauber und sehr ruhig. Lage perfekt (direkt am Markusplatz).

Posted by on 31 Jul 2019

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3 out of 5

Posted by on 28 Feb 2019

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3 out of 5
Sehr zentral gelegenes Hotel direkt neben dem Markusplatz, perfekt um die ganze Stadt zu erkunden. Der Eingangsbereich ist sehr schön und und das Personal am Empfang ist freundlich und hilfsbereit. Jedoch hatte ich wohl ein bisschen Pech mit meinem Einzelzimmer. Die Einrichtung war zwar ok für eine Nacht aber das Bad schien mir nicht ganz sauber und das Zimmer und der ganze Flur rochen intensiv nach einem Putzmittel o.ä. Auch wenn ich die den ganzen Tag lüftete half es nicht. Trotz allem vermute ich, dass dies ein Einzelfall war. Besuchen würde ich das Hotel aber nicht mehr.

Posted by , from Zürich, CH on 5 Jan 2019

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Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Tour or ticket assistance, multilingual staff, and concierge services are also featured at Royal San Marco Hotel. This 4-star Venice hotel is smoke free.

  • 50 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Transport

  • Train station: Venice (XVQ-Santa Lucia Rail Station) (0.2 km / 0.1 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Royal San Marco Hotel offers 50 air-conditioned accommodations with minibars and a safe. Televisions come with cable channels. Bathrooms include bidets and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining
  • Television
  • Cable channels
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Bidet
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

Guests can enjoy continental breakfast for a fee.

Royal San Marco Hotel has a restaurant on site.

Room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

Guests booked in the Flexible Room (room change) category may be required to change rooms during their stay.

Royal San Marco Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are available for EUR 15.0 per day.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Weight limit: 18 lb per pet

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 3
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 7.50 for adults and from EUR 7.50 for children
  • Airport shuttle fee: EUR 240 per room (return)
  • Crib (infant bed) fee: EUR 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Royal San Marco
  • Royal Hotel San Marco
  • Royal San Marco
  • Royal San Marco Hotel
  • San Marco Royal
  • Royal San Marco Venice
  • Royal San Marco Hotel Venice
  • Royal San Marco Hotel Hotel
  • Royal San Marco Hotel Venice
  • Royal San Marco Hotel Hotel Venice

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.