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Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Ramada Plaza by Wyndham Veracruz Boca del Rio. During your stay, you'll be connected to the convention centre and just a quick walk from Plaza Las Americas Shopping Mall. Features include free WiFi in public areas and free valet parking, plus 2 restaurants. Built in 2006, this 4-star hotel has 141 rooms over 7 floors. Enjoy your stay with amenities like free WiFi and a washer/dryer in each room.

  • Air-conditioned rooms with washers/dryers, balconies and memory foam beds
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes a fitness centre and a playground
  • Guests like the restaurant and breakfast
  • Steps from Plaza Las Americas Shopping Mall and 6 minutes on foot from World Trade Center Veracruz

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
£22* Per night/room 7 Jul - 8 Jul

Junior Suite, 2 Double Beds, Non Smoking

Bed Count 2 Double Beds Maximum Occupancy 5 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking (Castelo)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Ramada Plaza by Wyndham Veracruz Boca del Rio ratings based on 1 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ramada Plaza by Wyndham Veracruz Boca del Rio

Everyone (1)
4 out of 5
Hotel nicht schlecht. Aber Zimmer sehr laut. Balkon in schlechtem Zustand,Fliesen hoben sich und warenz.T. kaputt. Balkon wurde in 3 Tagen nicht sauber gemacht.Viele Ameisen im Bad.

Posted by on 7 Feb 2017

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About the Ramada Plaza by Wyndham Veracruz Boca del Rio

Location Av Las Americas 241, Boca del Rio, VER 94299

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Ramada Plaza by Wyndham Veracruz Boca del Rio offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have free WiFi. You'll find a 24-hour business centre on site. Event space at this hotel measures 2920 square feet (271 square metres) and includes conference rooms. A library, a free kid's club, and tour or ticket assistance are also featured at the family-friendly Ramada Plaza by Wyndham Veracruz Boca del Rio. Self parking and valet parking are free. For a fee, the property may offer extended parking privileges after check-out. This 4-star Boca del Rio hotel is smoke free.

  • 1 building
  • 141 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 2920 sq ft of conference space
  • 271 sq. m of conference space
  • Built in 2006
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Gift shop
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Washer/dryer

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Veracruz, Veracruz (VER-General Heriberto Jara Intl.) (10.3 km / 6.4 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Ramada Plaza by Wyndham Veracruz Boca del Rio offers 141 forms of accommodation with washers/dryers and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Memory foam beds feature down comforters and premium bedding. 21-inch LCD televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Washer and dryer
  • Private balcony
  • Memory foam beds
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Luxury bedding
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to noon.

Ramada Plaza by Wyndham Veracruz Boca del Rio has 2 restaurants serving breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Ecotours nearby
  • Golfing nearby
  • Golf lessons available nearby
  • Skydiving nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 18 years old. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards. This property advises that enhanced cleaning and guest safety measures are currently in place.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitisation practices of Count on Us - Wyndham guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitisation practices of Count on Us - Wyndham guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Count on Us - Wyndham
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Number of children who can stay for free – 2
  • Gap period enforced between guests' stays 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 180 for adults and MXN 180 for children (approximately)
  • Early check-in fee: 50 per cent of room rate (subject to availability)
  • Late check-out fee: 50 per cent of room rate (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Castelo Boca del Rio
  • Castelo Hotel Boca Rio Veracruz
  • Castelo Hotel Boca del Rio
  • Hotel Castelo
  • Castelo Hotel Veracruz/Boca Del Rio, Mexico
  • Castelo Boca Rio Veracruz
  • Ramada Plaza by Wyndham Veracruz Boca del Rio Hotel
  • Ramada Plaza by Wyndham Veracruz Boca del Rio Boca del Rio
  • Ramada Plaza by Wyndham Veracruz Boca del Rio Hotel Boca del Rio

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.