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Hotel Description

Our customers tell us they can't get enough of Emporio Veracruz Hotel's great location. During your stay, you're just a quick walk from Veracruz Harbour. Features include free WiFi in public areas, plus 2 outdoor pools and 3 restaurants. Built in 1952, this 4-star hotel has 223 rooms over 9 floors. Each room includes amenities such as free WiFi and a balcony.

  • Air-conditioned rooms with balconies, iPod docking stations and 24-hour room service
  • Free WiFi
  • Drinking and dining options include 3 restaurants, a swim-up bar and a poolside bar
  • Continental breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor and 2 outdoor pools or soak in the spa tub
  • Indulge with facials, massages or body treatments at Oriental Spa
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour health club, a steam room and a sauna
  • Guests speak favourably about the proximity to shopping and the clean guestrooms
  • Just a 5-minute walk from Veracruz Harbour and 8 minutes on foot from Zocalo
  • Airport shuttle service available for a fee

Super Saver

Bed Count 2 Double Beds Maximum Occupancy 4 Max
£54* Per night/room 6 Jul - 7 Jul

Superior Room

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Superior Room, Ocean View

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Privilege

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Emporio Veracruz Hotel ratings based on 2 verified reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Emporio Veracruz Hotel

Family (2)
4 out of 5
Lage sehr gut. Personal freundlich. Zimmer sauber.

Posted by on 6 Nov 2019

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Comment from Hotel Management

3 Jan 2020 by Brenda Cid//Revenue Manager

Guten nachmittag Vielen Dank für Ihre Kommentare, wir freuen uns auf Ihren baldigen Besuch im Hafen von Veracruz. Beste Grüße

5 out of 5

Superb hotel

Thoroughly enjoyed the stay at this hotel. Everything was first class. Great location right in the centre of the city, amazing views over the old city and its port: made me really feel a part of the city. All this and a great swimming pool and wonderful service too! Have no hesitation in recommending this great hotel.

Posted by on 1 Jul 2015

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Renovations + Closures

This property is closed from 17 April 2020 to 30 June 2020 (dates subject to change).

The following facilities will be closed from 01 July 2020 to 30 September 2020 (dates subject to change):

  • Fitness facilities
  • Sauna
  • Spa
  • Swimming pool

Property Features

Emporio Veracruz Hotel offers its guests a full-service spa, 2 the outdoor swimming pools, an indoor pool, and a 24-hour health club. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A swim-up bar and A bar/lounge. WiFi is free in public spaces. There's an onsite 24-hour business centre. Event space at this hotel measures 1788 square feet (166 square metres). A kids' pool, a hot tub, and a sauna are also featured at the business-friendly Emporio Veracruz Hotel. For a fee, parking is available. For a fee, the property may offer extended parking privileges after check-out. Smoking is allowed in designated areas at this 4-star Veracruz hotel.

  • 223 guestrooms or units
  • 9 levels
  • 2 buildings
  • 3 dining venues
  • 1788 sq ft of conference space
  • 166 sq. m of conference space
  • Built in 1952
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Deli
  • Terrace on the roof
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools -2
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Veracruz, Veracruz (VER-General Heriberto Jara Intl.) (10.3 km / 6.4 mi)
  • Train station: Veracruz Central Station (1 km / 0.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Emporio Veracruz Hotel offers 223 forms of accommodation which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to balconies. Beds feature premium bedding. 32-inch Plasma televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Private balcony
  • iPod dock
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Films for purchase
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 11:00 AM.

Emporio Veracruz Hotel has 3 restaurants serving breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

2 the outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a 24-hour health club, a spa tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Ecotours nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Skydiving nearby

Spa Services

Oriental Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Number of treatment rooms 1
  • Thai massage
  • Sports massage
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 10:00 AM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Emporio Veracruz Hotel

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 18 years old. Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards. This property advises that enhanced cleaning and guest safety measures are currently in place.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • Staff temperature checks are conducted regularly
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • Gap period enforced between guests' stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 12 for adults and USD 7 for children (approximately)
  • Valet parking fee: USD 2 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Emporio Hotel
  • Emporio Hotel Veracruz
  • Emporio Veracruz
  • Emporio Veracruz Hotel
  • Hotel Emporio
  • Hotel Emporio Veracruz
  • Hotel Veracruz Emporio
  • Veracruz Emporio
  • Veracruz Hotel Emporio
  • Emporio Veracruz Hotel Veracruz
  • Emporio Veracruz Hotel Hotel
  • Emporio Veracruz Hotel Veracruz
  • Emporio Veracruz Hotel Hotel Veracruz

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.