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4.5 out of 5

"Nice hotel and great location close to all visitors attractions. Room and hotel missing a few things to be extra. Room service is a bit poor in choice ... " More

By a verified traveller on Sun 16 Oct 2022

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Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£143* Per night/room 11 Dec - 12 Dec

Junior Suite (Extra Bed 3 adults)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite (Extra Bed 2 adults + 1 child)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Suite (Extra Bed 3 adults)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable beds at NH Collection Palazzo Verona. During your stay, you're just a quick walk from Porta Borsari. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Enjoy Italian cuisine while dining at Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • Guests have great things to say about the restaurant and the beds
  • Steps from Porta Borsari and Ponte di Pietra
  • Cats and dogs welcome for a fee

NH Collection Palazzo Verona ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for NH Collection Palazzo Verona

Everyone (1) Family (1)
4 out of 5
Nice hotel and great location close to all visitors attractions. Room and hotel missing a few things to be extra. Room service is a bit poor in choice, not enough amenities in bathroom, missing a few things in room such as Blakey, extra pillow, welcome amenities etc

Posted by , from London on 16 Oct 2022

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Comment from Hotel Management

30 Oct 2022 by F. Chironna General Manager

Dear Rupert, thank you for choosing NH Collection Palazzo Verona for your stay in our city.we are very pleased that you appreciated the very central location of our hotel, just a stone's throw from Portoni Borsari. We agree that it is very strategic to explore our wonderful Verona in all its ancient beauty.We thank you for your remarks regarding the amenities, comments like these are crucial to us to keep improving our 5-star service. The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

5 out of 5
l’hôtel est très bien placé, on a pu se déplacer à pieds pour voir les différents lieux à visiter. Le personnel est accueillant et à l’écoute de ses clients. - insonorisation des chambres; nous entendions la famille (avec un enfant) rentrer le soir, parler fort , dans la chambre à coter…

Posted by on 30 May 2022

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Comment from Hotel Management

18 Jun 2022 by NH Collection Palazzo Verona

Dear Anaïs, thank you for sharing with us your experience at NH Collection palazzo Verona. We are happy to hear that you were fascinated by the location in the heart of the city, in Corso Porta Borsari, overlooking the Roman gate. But what makes us even more glad is the fact that you appreciated the friendliness and professionalism of our staff. Moreover, thank you for your remark regarding soundproofing the rooms, these comments are essential to us to keep improving our 5-star service. The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide! Best regards, F. Chironna General Manager

About the NH Collection Palazzo Verona

Location Via Adua 6, Verona, VR 37121

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre. WiFi is free in public spaces. Tour or ticket assistance, multilingual staff, and laundry facilities are also featured at the luxury NH Collection Palazzo Verona. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Verona hotel.

  • 1 building
  • 70 guestrooms or units
  • 4 levels
  • Built in 1979
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Verona (XIX-Porta Nuova Rail Station) (3.3 km / 2.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

NH Collection Palazzo Verona offers 70 air-conditioned accommodations with minibars and a safe. 40-inch Flat-screen televisions come with satellite channels. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.

Restaurant – This restaurant specialises in Italian cuisine and serves lunch and dinner.

24-hour room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 35 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 55 lbs) Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorisation
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free: Maximum age 3
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property is not currently implementing any enhanced cleaning measures
  • Children stay free
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night for adults; EUR 4.00 per night for guests aged 15-25 years old. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between EUR 20 and EUR 50 for adults, and EUR 0 and EUR 0 for children (approximately)
  • Self-parking fee: EUR 40 per night
  • Pet fee: EUR 35 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 1999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.