4.3 out of 5

"A great hotel in the middle of the city. We had 2 bdrm unit which was clean but had a small living area. I booked studio apartment as well for my frie ... " More

By a verified traveller on Sat 12 May 2018

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Hotel Description

Our customers tell us that they can't get enough of the family-friendly amenities at Opera Relais de Charme. During your stay, you're just a quick walk from Juliet's House. You'll find features such as free WiFi in public areas and a free manager's reception, plus a snack bar/deli. This apartment has 16 apartments over 2 floors. Each apartment offers free WiFi and a kitchenette.

  • Each apartment offers a kitchenette, a Tempur-Pedic bed and a sofa bed
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include babysitting, dry cleaning/laundry and concierge services
  • Guests like the accommodation for the overall comfort, nice bathrooms and low noise level
  • Just a 4-minute walk from Juliet's House and 4 minutes on foot from Piazza delle Erbe
  • Airport, train station pick-up and local-area shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)

Luxury Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max
£277 per night

Romantic Studio

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Luxury Apartment, 1 Bedroom

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Deluxe Studio

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Standard Studio

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Opera Relais de Charme ratings based on 10 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Opera Relais de Charme

Everyone (10)
5 out of 5

Posted by on 24 Mar 2019

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Comment from Hotel Management

1 Apr 2019 by Opera Relais Staff

Many Thanks! We hope to see you soon in Verona!

4 out of 5
lacking in atmosphere but excellent location. clean but provisions more three star than four.

Posted by on 17 Sep 2018

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Comment from Hotel Management

17 Sep 2018 by Opera Relais Staff

Many Thanks... We hopeto see you soon in Verona we working to improve our Relais!

4 out of 5

Very good, excellent location

A great hotel in the middle of the city. We had 2 bdrm unit which was clean but had a small living area. I booked studio apartment as well for my friend, I think the living space was larger and set out better. Next time I’d book 2 studios for a group of 4. The hotel was very friendly and accommodating, rooms are well appointed with all the comforts one needs. I will definitely stay again when visiting Verona, it was fantastic!

Posted by on 12 May 2018

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Comment from Hotel Management

12 May 2018 by Opera Relais Staff

Many Thanks. We hope to se you soon in Verona! Best Regards

5 out of 5

Nice Hotel in a good location

The hotel is very nice, new, clean, the room was very big and confartable. It's in a very good place, could not be better, near to every Thing. We let our car in a parking place very near, and we walk all the City. Very near to Juliet's house, nice Restaurants ans shopping stores. I really recomend.

Posted by on 26 Feb 2017

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3 out of 5
Harte Matratzen und sehr hellhöriges Zimmer. Bei längerem Aufenthalt sind Rückenschmerzen und schlechter Schlaf vorprogrammiert. Ansonsten sehr nettes Personal und immer saubere Unterkunft.

Posted by on 5 May 2019

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Comment from Hotel Management

8 May 2019 by Opera relais staff

Liebe Gaeste, es tut wirklich uns leid dass Sie hatte nicht eine gute Zeit hier. Wenn er es uns erzählt hätte, wir hätten eine andere Matratzen gegeben und vielleicht auch Zimmer gewechselt. Wir wünschen ihnen einen guten Tag. Alles gute

5 out of 5
Am Hotel war alles Super. Hotel nicht erreichbar mit dem Auto

Posted by on 1 May 2019

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Comment from Hotel Management

1 May 2019 by Opera Relais Staff

Many Thanks! We hope to see you soon in Verona! Regards

4 out of 5
Zentrale und ruhige Lage. Alles sehr sauber und einwandfreier Zustand. Reception hilfsbereit und sehr nett

Posted by on 30 Mar 2019

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Comment from Hotel Management

30 Mar 2019 by Opera Relais staff

Mant Thanks we hope to see you soon in Verona! Regards

5 out of 5

Posted by on 21 Oct 2018

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Comment from Hotel Management

22 Oct 2018 by Opera Relais Staff

Many Thanks! W e hope to see you soon in Verona! Regards

4 out of 5
Siisti , hienosti remontoitu yksiö hyvällä paikalla.

Posted by on 15 May 2018

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Comment from Hotel Management

17 May 2018 by Opera Relais Staff

Many Thanks..We hope to see you soon in Verona!

4 out of 5

Schönes Hotel mitten im Zentrum

Das Hotel ist aufjedenfall empfehlenswert. Es ist sehr sauber und zentral gelegen. Das Zimmer war sehr gross. Parkiert haben wir im Citadella Parkhaus, das ist ca 5-7 min vom Hotel entfernt.

Posted by on 5 Oct 2016

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Property Features

There's a snack bar/deli on site. A free manager's reception is offered daily. WiFi is free in public spaces. A round-trip airport shuttle (available 24 hours) and an area shuttle are available for a fee. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the family-friendly Opera Relais de Charme. Parking is available for a fee. This Art Deco Verona apartment is smoke free.

  • 1 building
  • 16 guestrooms or units
  • 2 levels
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Sofa bed
  • Full-sized fridge/freezer
  • Microwave
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Verona (VRN-Valerio Catullo) (13.6 km / 8.4 mi)
  • Train station: Verona Porta Nuova Station (2.7 km / 1.7 mi)
  • Property shuttles: Airport shuttle, area shuttle, and train station pick-up
  • Parking: Valet parking available for a surcharge

Room Amenities

Opera Relais de Charme offers 16 forms of air-conditioned accommodation with espresso makers and a safe. This individually decorated accommodation includes sofa beds. Tempur-Pedic beds feature Frette Italian sheets, down comforters and premium bedding. A pillow menu is available. Kitchenettes offer full-sized fridge/freezers, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, a complimentary bathrobe, complimentary slippers and a bidet. Guests can surf the web using complimentary wireless Internet access. LCD televisions come with satellite channels. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room kitchenette
  • Tempur-Pedic beds
  • Pull-out sofa bed
  • HD television
  • Satellite channels
  • Fridge (full size)
  • Microwave
  • Hob
  • Espresso maker
  • Coffee maker
  • Kitchenware
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available

Food & Drink

The apartment hosts a free manager's reception daily.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:30 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 8 AM - 10 PM.
If you are planning to arrive after 10:00 PM, please contact the property in advance using the information on the booking confirmation.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

The front desk at this property is open daily from 8 AM - 10 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 11 lb)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property will place a credit card authorization for the total amount of the reservation for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 5 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: EUR 6 for adults and EUR 6 for children (approximately)
  • Airport shuttle fee: EUR 110 per vehicle (roundtrip)
  • Valet parking fee: EUR 30 per day
  • Pet fee: EUR 20 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Opera Relais Charme Apartment Verona
  • Opera Relais Charme Apartment
  • Opera Relais Charme Verona
  • Opera Relais Charme

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 2999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Opera Relais de Charme offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Opera Relais de Charme.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.