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4.4 out of 5

"This hotel is in a perfect position from which to explore Vienna. Central and just off the main drag so quite at night. Close to all the shops and res ... " More

By Glawsterboy on Fri 19 Sep 2014

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Comfort Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Single Bed (Single Room)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Arthotel ANA Amadeus. During your stay, you're just a quick walk from St. Stephen's Cathedral. Free WiFi in public areas, breakfast (surcharge) and dry cleaning service are available. This 4-star hotel has 37 rooms over 11 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • Air-conditioned rooms with flat-screen TVs, minibars and room service
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the area's walkability
  • Just a 3-minute walk from St. Stephen's Cathedral and 4 minutes on foot from Stephansplatz
  • Airport shuttle service available for a fee

Arthotel ANA Amadeus ratings based on 61 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Arthotel ANA Amadeus

Everyone (8) Couples (24) Business (4) Family (8) Friends (4) Other (8)
4 out of 5

Great city terrific hotel

This hotel is in a perfect position from which to explore Vienna. Central and just off the main drag so quite at night. Close to all the shops and resturants etc. The hotel is spottless and the staff could not have been more helpful. Excellent breakfast as well. If you intend to stay in Vienna book this hotel.

Posted by on 19 Sep 2014

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5 out of 5

Long weekend in Vienna

Ideally placed - main sights all within easy walking distance. Quiet, very comfortable room and bed. Charming helpful staff. Excellent!

Posted by on 2 Apr 2014

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4 out of 5
Das Hotel ist gut und sehr gut gelegen. Erstaunlich war, dass das Morgenessen nicht inklusive war. Wir mussten € 360.00 nachbezahlen. Im Zeitpunkt unserer Buchung waren alle Zimmerkategorien inklusive Frühstück in ihrem Angebot angegeben, also auch unser Deluxe-Zimmer. Wir bitten Sie höflich das Missverständnis abzuklären. Besten Dank im Voraus.

Posted by on 4 Jan 2020

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5 out of 5
Zimmer, Frühstück und Personal hat Erwartungen übertroffen.

Posted by on 24 Dec 2019

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Comment from Hotel Management

29 Dec 2019 by Kap

Liebe Gäste Ein herzliches Dankeschön dass Sie unser Haus gewählt haben. Wir freuen uns sehr über Ihre ausgezeichnete Bewertung, dies ist uns Ansporn uns mit Freude um das Wohl unserer Gäste zu bemühen. Wir hoffen, Sie hatten eine gute Reise. Vielleicht dürfen wir Sie wieder einmal willkommen heißen. Beste Grüße und Wünsche, Ihr Team im Arthotel ANA Amadeus

5 out of 5
Das Personal ist einzigartig, freundlich und sehr zuvorkommend. Wir haben uns bereits beim Check-in wohl gefühlt und willkommen. Ein Riesendankeschön für die tollen 3 Tage, die wir im Ana Amadeus verbringen durften und für den hervorragenden Service. Gerne wieder einmal. liebe Grüsse Marisa Lovato-Onorini & Martina Bernet.

Posted by on 12 Sep 2019

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Comment from Hotel Management

19 Sep 2019 by Lilla

Sehr geehrte Frau Lovato-Onorini und Frau Bernet, vielen herzlichen Dank für Ihre außerordentlich netten Zeilen! Wir freuen uns, dass Sie Ihre Erlebnisse und Eindrücke mit anderen Reisenden teilen und Sie sich so wohl gefühlt haben. Wir haben Ihr Lob gerne mit unseren Mitarbeitern geteilt. Ihre Komplimente sind für uns ein Grund mehr, auch weiterhin Exzellenz zu bieten, damit unsere Gäste in unserem Haus unvergessliche Momente erleben können. Da die Zufriedenheit unserer Gäste für uns die höchste Priorität hat, stellen wir hohe Ansprüche an unsere eigene Servicequalität und sind Ihnen für Ihr wertvolles Feedback sehr dankbar. Wir alle hier im "Amadeus" würden uns freuen Sie auch anlässlich einer kommenden Wienreise wieder zu begrüßen und wünschen Ihnen indessen weiterhin alles erdenklich Gute! Mit freundlichen Grüßen: Arthotel Ana Amadeus Team

4 out of 5

Posted by on 24 Apr 2019

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Comment from Hotel Management

26 Apr 2019 by Kap

Besten Dank für Ihr Feedback, wir freuen uns, dass Sie unsere Gäste waren. Ihr Amadeus Team Thank you very much for your Feedback and for staying with us, Your Amadeus Team

5 out of 5

Posted by on 8 Dec 2018

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Comment from Hotel Management

8 Dec 2018 by Lilla

Dear our guest, Thank you very much for staying with us and for taking the time to provide your feedback. We are glad to hear that everything at our hotel was to your satisfaction. We hope, we can welcome you again in our hotel. Best regards Arthotel Ana Amadeus Team

4 out of 5

Hübsches Hotel , zentral gelegen beim Stephansdom

Alles wirklich super. Einziger Negativpunkt ist die Bar auf der gegenüberliegenden Strassenseite, die im Sommer rege benutzt wird . Wenn man früh schlafen geht, kann das den Schlaf stören Sonst aber super, sauber , grosszügiges Zimmet, nettes Personal , gutes Frühstückbuffet, für jeden Geschmack etwas. Optimal gelegen

Posted by on 5 Sep 2018

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Comment from Hotel Management

19 Sep 2018 by Lilla

Sehr geehrter unser Gast, Vielen Dank für Ihren Aufenthalt im Arthotel ANA Amadeus und für Ihre Bewertung. Wir wissen Ihr Feedback sehr zu schätzen und freuen uns, dass Sie einen angenehmen Aufenthalt hatten und würden wir uns freuen wenn wir Sie nochmals bei uns begrüßen zu dürfen. Mit freundlichen Grüßen: Lilla Szalai Arthotel Ana Amadeus

4 out of 5

Sehr gut gelegenes Hotel

Pros: Freundliches, hilfsbereites Personal
Location: sehr gute, zentrumsnahe Lage
Grosszügige, hübsch gestaltete Ziommer Zimmer, Klimaanlage, reichhaltiges Frühstücksbuffet

Posted by on 8 Aug 2018

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Comment from Hotel Management

17 Aug 2018 by Lilla

Sehr geehrter unser Gast, Wir fühlen uns geehrt und danken für Ihre ausgezeichnete Bewertung unseres Hauses. Dies ist natürlich eine grosse Motivation für das ganze Team zu versuchen, Tag für Tag nur das Beste für unsere Gäste zu geben. Wir freuen uns, Sie zu einem anderen Zeitpunkt wieder bei uns verwöhnen zu dürfen. Mit freundlichen Grüssen aus Wien Lilla Szalai

5 out of 5

Sehr gemütliches, schnuggeliges Hotel

Pros: Das Ambiente, die freundlichen Angestellten und ihre Hilfsbereitschaft, die Einrichtung (die Farben sind super!), die Sauberkeit, das Frühstück.....👌
Cons: Wenn noch eine kleine Bar Platz hätte (Schlummertrunk) wäre es das Tüpfchen auf dem i 😜
Location: Das Hotel befindet sich mitten im Geschehen. Ein Zimmer im Hotel Amadeus buchen und auf Entdeckung gehen😄
Wir haben die Zeit in Wien sehr genossen. Leider war unser Aufenthalt zu kurz. Es gibt noch so viel zu sehen. Wir werden unbedingt wiederkommen :)

Posted by on 25 Apr 2018

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Comment from Hotel Management

30 Apr 2018 by Mirta

herzlichen Dank für Ihr schönes Feedback. Wir freuen uns sehr, dass Sie unsere Gäste waren und hoffen Sie bald wieder begrüßen zu dürfen. Ihr Team im Arthotel ANA Amadeus

About the Arthotel ANA Amadeus

Location Wildpretmarkt 5, Vienna, 1010

Property Features

Arthotel ANA Amadeus offers its guests tour or ticket assistance, multilingual staff, and concierge services. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Arthotel ANA Amadeus also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. This 4-star Vienna hotel is smoke free.

  • 37 guestrooms or units
  • 11 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Vienna International Airport (VIE) (19 km / 11.8 mi)
  • Train station: Wien Mitte Station (2 km / 1.2 mi)
  • Metro station: Stephansplatz U-Bahn (0.4 km / 0.3 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Arthotel ANA Amadeus offers 37 forms of air-conditioned accommodation with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining
  • Flat-screen television
  • Cable channels
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 11:00 AM.

Room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Visual alarms in hallways

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 16

Special check-in instructions:

The front desk is open daily from 7:00 AM - 10:30 PM. Guests will receive lockbox information.

The front desk at this property is open daily from 7:00 AM - 10:30 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Arthotel ANA Amadeus

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless checkout are available.

  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Protective clothing is not available for guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • Debit cards
  • Online Penalty Collection
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: EUR 20 per person (approximately)
  • Airport shuttle fee: EUR 45 per vehicle (one-way)
  • Nearby parking fee: EUR 30 per day
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Amadeus Hotel Wien
  • Amadeus Wien
  • Amadeus Hotel Vienna
  • Amadeus Vienna
  • Arthotel ANA Amadeus Hotel
  • Arthotel ANA Amadeus Vienna
  • Arthotel ANA Amadeus Hotel Vienna

You should know

  • Arthotel ANA Amadeus offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pets and service animals are not allowed on site.

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.