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4.1 out of 5

"There wasn't anything negative to say about this property " More

By a verified traveller on Tue 17 Sep 2019

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Hotel Description

Our customers tell us they can't get enough of Austria Trend Hotel Rathauspark's great location. During your stay, you're just a quick walk from Rathaus. You'll find features such as free WiFi in public areas, plus a bar and a business centre. Built in 1882, this 4-star hotel has 117 rooms over 6 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • Air-conditioned rooms with flat-screen TVs, minibars and room service (during limited hours)
  • Free WiFi and wired Internet
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests have great things to say about the beds and the helpful staff
  • Steps from University of Vienna and 15 minutes on foot from Hofburg Imperial Palace
  • Airport and local-area shuttle service available for a fee
  • Pets welcome for a fee

Comfort Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Classic Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Classic Single Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Comfort Triple Room

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Suite

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Executive Twin Room, Bathtub

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Austria Trend Hotel Rathauspark ratings based on 56 verified reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Austria Trend Hotel Rathauspark

Everyone (32) Couples (13) Business (1) Family (4) Friends (4)
4 out of 5
There wasn't anything negative to say about this property

Posted by on 17 Sep 2019

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Comment from Hotel Management

18 Sep 2019 by Bettina Nitsche

Dear guest, thank you very much for your message here - wow what a great review. We hope you had a beautiful stay in Vienna and with us an we are able to welcome you again in the future. Truly yours, Bettina Nitsche, Quality Supervisor, for the team of Hotel Rathauspark

4 out of 5
Like the location. Room was quiet but small. Breakfast was average.

Posted by on 27 Apr 2019

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Comment from Hotel Management

29 Apr 2019 by Julia Frey, Administrative Assistant

Dear Guest, many thanks for your time to give us a feedback about your stay at Austria Trend Hotel Rathauspark! We are glad that you enjoyed your stay in Vienna. We are looking forward welcoming you soon again. Best regards from Vienna, Julia Frey, Administrative Assistant, for the team of Hotel Rathauspark

4 out of 5
Pros: Great location, very nice surrounding area. Breakfast was great and staff very helpful. Overall, would recommend to anybody.
Cons: Gym would have been good.other that that, everything else was excellent.
Location: Lovely location, close to rathaus and opera. Lots of nice restaurants and pubs nearby. U bahn station right next to the hotel.

Posted by , from C on 15 Nov 2016

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4 out of 5
Cons: The shower, no light and very tight, when move the power would reduce as so tight in the shower you keep bumbling of power switch.
Location: Brilliant location with easy access to tram & metro.
Overall hotel was nice, well located. Staff need to be more informative, the film festival was on and they never mentioned it, plus need to be more informative about sites to visit locally.

Posted by on 12 Aug 2016

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Comment from Hotel Management

5 Sep 2016 by Rathauspark Hotel

Dear Guest, thank you very much for choosing Austria Trend Hotel Rathauspark and for your constructive feedback about your stay! Your comments are very helpful for our current Quality process and we will use your feedback to train our staff aswell as our regularly maintainance improvements. Good to hear that you enjoyed our location and close by events on Rathausplatz. We would be happy to welcoming you again during your next trip to Vienna and show you our efforts! Kind regards, Gudrun Trapl, Hotel Manager & the Rathauspark Team

5 out of 5

Family trip

It is the best hotel in Vienna, in our opinion. The location is very good, room cleanliness and comfort is at superlative. The staff is very kindly.We felt very comfortable there and this is due to the very best of this hotel . Every year we spend a few days in December in Vienna and we want to come back this year at this hotel .

Posted by on 2 Feb 2016

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5 out of 5

Great time in Viena!

The hotel is well located and service is high standard. I recomend it 100. It is near nice places to walk around... It is just perfect! Not expensive... for all we get from it!

Posted by on 13 May 2015

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5 out of 5

Posted by on 9 Mar 2020

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4 out of 5

Posted by on 3 Dec 2019

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Comment from Hotel Management

30 Dec 2019 by Nicole Mandl

Dear guest, we would like to thank you for taking the time to give us an online feedback. We appreciate even more, that it is such a positive one. We are happy to hear, that you had a great stay in our hotel and hopefully also in Vienna. We are looking forward to welcome you again! Nicole Mandl Resident Manager Austria Trend Hotel Rathauspark Vienna

4 out of 5

Posted by on 27 Nov 2019

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Comment from Hotel Management

30 Dec 2019 by Nicole Mandl

Dear guest, thank you for your great review! It is extremely gratifying for us that we were able to meet your expectations and that you enjoyed your stay in our house. We are particularly happy about your great rating here. Satisfied guests are our most valuable possession and this always proves to be correct. It is a pleasure for us to welcome you again during your next stay in Vienna. Best regards Nicole Mandl Resident Manager Austria Trend Hotel Rathauspark

3 out of 5

Posted by on 12 Nov 2019

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Comment from Hotel Management

28 Nov 2019 by Hotel Rathauspark

Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Es hilft uns dabei, uns stetig zu verbessern. Wir würden uns freuen, Sie wieder einmal bei uns im Hotel begrüßen zu dürfen. Mit freundlichen Grüßen, Nina Rettensteiner, Kongress-und Eventmanager, für das Team des Hotel Rathauspark

About the Austria Trend Hotel Rathauspark

Location Rathausstrasse 17, Vienna, Vienna 1010

Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 484 square feet (45 square metres). A round-trip airport shuttle and an area shuttle are available for a fee. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Austria Trend Hotel Rathauspark. Parking is available for a fee. This 4-star Vienna hotel is smoke free.

  • 1 building
  • 117 guestrooms or units
  • 6 levels
  • 484 sq ft of conference space
  • 45 sq. m of conference space
  • Built in 1882
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Vienna (VIE-Vienna Intl.) (20.7 km / 12.8 mi)
  • Train station: Vienna Franz-Josefs-Station (2.6 km / 1.6 mi)
  • Metro station: Rathaus U-Bahn (0.4 km / 0.2 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Austria Trend Hotel Rathauspark offers 117 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers. This Vienna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique decor
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 90.0 per day.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 15 per pet, per night
  • Maximum 1 per room

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.Personal protective equipment, including masks, will be available to guests.For traveller safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually wrapped food options are available for breakfast. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.Personal protective equipment, including masks, will be available to guests.For traveller safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually wrapped food options are available for breakfast.

  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Online Penalty Collection
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 17 per person (approximately)
  • Self-parking fee: EUR 26 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Late check-out fee: EUR 50 (subject to availability)
  • Rollaway bed fee: EUR 90.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Austria Hotel Rathauspark
  • Austria Trend Hotel Rathauspark
  • Austria Trend Rathauspark
  • Hotel Austria Trend Rathauspark
  • Hotel Rathauspark
  • Rathauspark
  • Rathauspark Austria Trend Hotel
  • Rathauspark Hotel
  • Trend Hotel Rathauspark
  • Trend Rathauspark
  • Austria Trend Rathauspark
  • Austria Trend Hotel Rathauspark Vienna
  • Austria Trend Rathauspark Vienna
  • Austria Trend Hotel Rathauspark Hotel
  • Austria Trend Hotel Rathauspark Vienna
  • Austria Trend Hotel Rathauspark Hotel Vienna

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.