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4.8 out of 5

"Great staff try so hard Fab bar great cocktails Lovely rooms with superb water pressure Breakfast with champagne " More

By a verified traveller on Fri 15 Dec 2017

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Classic Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
£242* Per night/room 21 Apr - 22 Apr

Suite, 1 Bedroom, Non Smoking (Elisabeth)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Balcony, City View (Maisonette)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Hotel Imperial, a Luxury Collection Hotel, Vienna's great location gets high marks from our customers. During your stay, you're just a quick walk from Vienna State Opera. Features include free WiFi in public areas, plus 2 restaurants and a health club. Built in 1863, this 5-star hotel has 138 rooms over 5 floors. All rooms offer free WiFi and pillowtop beds.

  • Air-conditioned rooms with pillowtop beds, 24-hour room service and LCD TVs
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at Cafe Imperial
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a health club
  • Guests have great things to say about the helpful staff and the size of the guestrooms
  • Just a 5-minute walk from Vienna State Opera and 8 minutes on foot from Albertina
  • Airport, train station pick-up and local-area shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Hotel Imperial, a Luxury Collection Hotel, Vienna ratings based on 25 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Imperial, a Luxury Collection Hotel, Vienna

Everyone (10) Couples (8) Family (1)
5 out of 5

Outstanding historic hotel

Great staff try so hard Fab bar great cocktails Lovely rooms with superb water pressure Breakfast with champagne

Posted by , from Weymouth UK on 15 Dec 2017

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5 out of 5

An amazing hotel

Pros: the ambience
Cons: the bathrooms in the rooms/apartments
We stayed at Imperial hotel in September and i have to say that I was really impressed. The hotel is very beautiful and classy. The staff was friendly and attentive at all times. Our room was spacious and immaculately cleaned every day. The only downfall was the bathroom. I think they need to upgrade their bathrooms in the rooms. Apart from that everything else was perfect. We will definitely go there again next year.

Posted by , from UK on 21 Sep 2017

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4 out of 5

Classic of Vienna

Pros: Is one the most traditional hotels in Vienna
Cons: The hotel is very old and is in need of a refurbishment
Location: Very well located, walking distance of the main attractions in downtown Vienna
I'm very satisfied with my stay. Very well located, friendly and great staff, spacious rooms, confortable beds. It was my birthday while staying there and they gave me flowers and an Imperial cake as a present. It was a very nice detail

Posted by on 11 Aug 2016

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5 out of 5

Five Stars Without a Doubt

Built in 1863 as a city palace and it still looks like one inside. The Imperial must be one of the world’s most attractive hotels and is frequented by pop and film stars and the world’s leaders. The standard (classic room) rooms, one of which I had are very nice and reasonably spacious, the junior suits are excellent and the Royal Suite is just breath-taking. The mattress, pillows and lining were exquisite. My only complaint with my room was the bath with shower attachment, was difficult to use solely as a shower. The space between the bath’s wall and shower curtain was narrow and the shower attachment was very awkward to direct. The cold curtain often stuck to your back. My room did not have a view, but those that did only overlooked the ‘Ring-strasse’ a rather busy road. In terms of location the Hotel is in easy walking distance of the centre of Vienna. The hotel could be accused of looking so regal, that it might be interpreted as somewhat ‘stuffy’. However the friendliness and helpfulness of every member of staff was second to none. The Restaurant was probably excellent, but of course very expensive, so I never tried it. The Café, which I did try several times provide very high quality cakes, snacks and meals. Although the prices were a little higher than ‘in the street’ the quality of food and speed of service was excellent. The Hotel had an attractive bar open until late. Now even the rich like a bargain. Hotel breakfast was a rather steep 39 Euro’s per person. Next door was a McDonald’s with a McCafe, providing a surprising range of health options. In fact you could have a good breakfast for 3.99 Euros, so why spend 39? The hotel is not cheap, but you DO get what you pay for!

Posted by on 14 Apr 2013

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5 out of 5
Einzigartige Location, man fühlt sich wie in einem Schloss. Der Roomservice war ausgezeichnet!

Posted by on 24 Aug 2019

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5 out of 5
Hienoin hotelli missä ikinä olen yöpynyt. Erinomainen sijainti, palvelu ja puitteet.

Posted by on 6 Aug 2019

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5 out of 5

Posted by on 15 Apr 2019

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5 out of 5

Posted by on 19 Mar 2019

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4 out of 5

Posted by on 18 Mar 2019

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5 out of 5
Toller Aufenthalt in einem sehr gut geführten Haus! Das Hotelpersonal war sehr aufmerksam und freundlich, unser Zimmer auch sehr gemütlich (Classic Double). Ein Problem mit der Wasserleitung im Bad wurde sehr schnell behoben, prima! Das Frühstück war insgesamt gut, lediglich die Wartezeit bis die Bedienung kam und die Bestellung für Kaffee aufnahm war doch zu lange.

Posted by , from DE on 24 Dec 2018

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About the Hotel Imperial, a Luxury Collection Hotel, Vienna

Location Kaerntner Ring 16, Vienna, Vienna 1015

Property Features

There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A 24-hour business centre and a limo/town car service are available. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A health club, tour or ticket assistance, and multilingual staff are also featured at the luxury Hotel Imperial, a Luxury Collection Hotel, Vienna. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available. This 5-star Vienna hotel is smoke free.

  • 1 building
  • 138 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Built in 1863
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Vienna International Airport (VIE) (18.9 km / 11.7 mi)
  • Train station: Wien Mitte Station (2.1 km / 1.3 mi)
  • Metro station: Karlsplatz U-Bahn (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle, area shuttle, and train station pick-up
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Imperial, a Luxury Collection Hotel, Vienna offers 138 forms of accommodation which are accessible via exterior corridors and feature minibars and a safe. Pillowtop beds feature premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower, bathrobes, slippers and bidets. This Vienna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Separate shower and tub
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.

Cafe Imperial – This restaurant specialises in international cuisine and only serves light fare. A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 100.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 50 per pet, per stay
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitiser. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 41 per person (approximately)
  • Airport shuttle fee: EUR 60 per vehicle (one way)
  • Self-parking fee: EUR 35 per day
  • Pet fee: EUR 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Imperial
  • Hotel Imperial Luxury Collection Hotel
  • Hotel Imperial Luxury Collection Hotel Vienna
  • Imperial Luxury Collection
  • Imperial Luxury Collection Vienna
  • Hotel Imperial a Luxury Collection Hotel
  • Hotel Imperial, a Luxury Collection Hotel, Vienna Hotel
  • Hotel Imperial, a Luxury Collection Hotel, Vienna Vienna
  • Hotel Imperial, a Luxury Collection Hotel, Vienna Hotel Vienna

You should know

  • Hotel Imperial, a Luxury Collection Hotel, Vienna offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.