4.7 out of 5

"We stayed at Imperial hotel in September and i have to say that I was really impressed. The hotel is very beautiful and classy. The staff was friendly ... " More

By a verified traveller on Thu 21 Sep 2017

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Hotel Description

A luxury stay in the heart of Vienna awaits you at Hotel Imperial, a Luxury Collection Hotel, Vienna. Within just a 10-minute stroll, you'll find popular attractions like Vienna State Opera and Albertina. Highlights at this hotel include in-room free WiFi, free high-speed Internet, and LCD TVs.

Sitting areas, satellite TV, and separate bathtubs and showers are featured in all 138 rooms. Minibars provide refreshments, and 24-hour room service makes dining in an option. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include bathrobes and slippers. Additionally, pillow menus, free newspapers, and free bottled water are available.

The restaurant, Cafe Imperial, serves international cuisine. The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the health club and sauna. Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. Each morning buffet breakfast is served between 7 AM and 11 AM. There's also valet parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute walk of this 5-star Innere Stadt hotel include Secession Building and Viennese City Park.

Classic Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£246 per night

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite (Elisabeth)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite (Imperial)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite (Maisonette)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite (Executive)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Imperial ratings based on 11 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0
5 out of 5

An amazing hotel

Pros: the ambience
Cons: the bathrooms in the rooms/apartments
We stayed at Imperial hotel in September and i have to say that I was really impressed. The hotel is very beautiful and classy. The staff was friendly and attentive at all times. Our room was spacious and immaculately cleaned every day. The only downfall was the bathroom. I think they need to upgrade their bathrooms in the rooms. Apart from that everything else was perfect. We will definitely go there again next year.

Posted by , from UK on 21 Sep 2017

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4 out of 5

Classic of Vienna

Pros: Is one the most traditional hotels in Vienna
Cons: The hotel is very old and is in need of a refurbishment
Location: Very well located, walking distance of the main attractions in downtown Vienna
I'm very satisfied with my stay. Very well located, friendly and great staff, spacious rooms, confortable beds. It was my birthday while staying there and they gave me flowers and an Imperial cake as a present. It was a very nice detail

Posted by on 11 Aug 2016

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5 out of 5

Five Stars Without a Doubt

Built in 1863 as a city palace and it still looks like one inside. The Imperial must be one of the world’s most attractive hotels and is frequented by pop and film stars and the world’s leaders. The standard (classic room) rooms, one of which I had are very nice and reasonably spacious, the junior suits are excellent and the Royal Suite is just breath-taking. The mattress, pillows and lining were exquisite. My only complaint with my room was the bath with shower attachment, was difficult to use solely as a shower. The space between the bath’s wall and shower curtain was narrow and the shower attachment was very awkward to direct. The cold curtain often stuck to your back. My room did not have a view, but those that did only overlooked the ‘Ring-strasse’ a rather busy road. In terms of location the Hotel is in easy walking distance of the centre of Vienna. The hotel could be accused of looking so regal, that it might be interpreted as somewhat ‘stuffy’. However the friendliness and helpfulness of every member of staff was second to none. The Restaurant was probably excellent, but of course very expensive, so I never tried it. The Café, which I did try several times provide very high quality cakes, snacks and meals. Although the prices were a little higher than ‘in the street’ the quality of food and speed of service was excellent. The Hotel had an attractive bar open until late. Now even the rich like a bargain. Hotel breakfast was a rather steep 39 Euro’s per person. Next door was a McDonald’s with a McCafe, providing a surprising range of health options. In fact you could have a good breakfast for 3.99 Euros, so why spend 39? The hotel is not cheap, but you DO get what you pay for!

Posted by on 14 Apr 2013

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5 out of 5
Ich bin selbe Gastronom Bei Abend essen war eine Kellner schnellste und sehr aufmerksam immer freundlich Das war schön zu schauen Immer gerne wieder kommen wir hin

Posted by on 24 Mar 2017

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4 out of 5

sehr zentral

Pros: das Kaiserliche!
Location: sehr zentrales Hotel in der Nähe der Sehenswürdigkeiten, Shoppingstrassen und tollen Restaurants!
sehr zentrales Hotel in der Nähe der Sehenswürdigkeiten, Shoppingstrassen und tollen Restaurants!

Posted by on 20 Feb 2017

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5 out of 5

Ein Unikat, sehens- und erlebenswert!

Pros: Einrichtung und Liebe zu guten Service
Cons: Die Fassade könnte mal wieder gesäubert werden.
Location: Zentral in Wien, fast alle Sehenswürdigkeiten in Laufnähe.
Das Traditionshotel Imperial ist ein innenarchitektonisches Kleinod und jedem, der echten antik-traditionellen Prunk bewundern möchte, wärmstens zu empfehlen. Allein diue Auswahl an antikem Marmor ist einen Besuch wert, so etwas kann man heutzutage nirgends mehr abauen geschweige denn erwerben. Ich kenne viele "alte" Hotels auf der ganzen Welt, aber dieses hier sticht in seiner Art hervor.

Posted by , from Hamburg, Germany on 12 Oct 2016

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5 out of 5

Kaiserliche Unterkunft

Wir waren sicher schon 20x in Wien, immer in anderen Hotels. Das Imperial ist unserer Meinung nach das Beste in Wien. Man fühlt sich wie eine königliche Hoheit. Wir hatten eine junior Suite und es war für uns eine super Erfahrung. Vielleicht sieht man sich wieder?

Posted by on 7 Aug 2016

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5 out of 5

Week-end à Vienne

Très belle et agréable hotel. Très bien placé (à côté de l'opéra)

Posted by on 25 Mar 2014

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5 out of 5

Bel hotel parfaitement situé dans le centre

Chambre spacieuse et confortable. Hotel idéalement situé en plein centre. Petit déjeuner cher mais varié et de qualité

Posted by on 24 Sep 2013

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5 out of 5

tres bon hotel

hotel de grand confort, decor un peu classique et désuet mais grandiose - service impeccable digne d'un grand hotel négatif : sauna ne fonctionne que sur demande

Posted by on 12 Jun 2012

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About the Hotel Imperial, a Luxury Collection Hotel, Vienna

Location Kaerntner Ring 16, Vienna, Vienna 1015

Property Features

Hotel Imperial, a Luxury Collection Hotel, Vienna offers its guests a health club and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include A 24-hr business centre, a limo/town car service, and meeting rooms. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the luxury Hotel Imperial, a Luxury Collection Hotel, Vienna. A round-trip airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee. This 5-star Vienna hotel is smoke free.

  • 1 building
  • 138 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 5 conference rooms
  • Built in 1863
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Vienna (VIE-Vienna Intl.) (20.5 km / 12.7 mi)
  • Train station: Vienna Wien Mitten Station (1.6 km / 1 mi)
  • Metro station: Karlsplatz U-Bahn (0.4 km / 0.2 mi)
  • Property shuttles: Airport shuttle, area shuttle, and train station pick-up
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hotel Imperial, a Luxury Collection Hotel, Vienna offers 138 forms of air-conditioned accommodation with minibars and a safe. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. LCD televisions come with premium Satellite channels. Bathrooms include a separate bath and shower, a complimentary bathrobe, complimentary slippers and a bidet. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested.A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Sitting area
  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Separate shower and tub
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.

Cafe Imperial – This restaurant specialises in international cuisine and only serves light fare.A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club and a sauna. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Segway rental/tour nearby
  • Scooter/moped rentals nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 70 per night.

Pets

  • Pets: EUR 50 per pet, per day

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 41 per person (approximately)
  • Airport shuttle fee: EUR 60 per vehicle (one-way)
  • Self parking fee: EUR 27,30 per day
  • Valet parking fee: EUR 36 per day
  • Pet fee: EUR 50 per pet, per day
  • Rollaway bed fee: EUR 70 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Imperial Luxury Collection Hotel Vienna
  • Hotel Imperial Luxury Collection Hotel
  • Imperial Luxury Collection Vienna
  • Imperial Luxury Collection
  • Hotel Imperial a Luxury Collection Hotel

You should know

  • Hotel Imperial, a Luxury Collection Hotel, Vienna offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.