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4.3 out of 5

"We decided to spend a weekend in Vienna and chose Hotel Josefshof am Rathaus as our base. We couldnt be more delighted that we did, Arranged a taxi ... " More

By a verified traveller on Fri 07 Dec 2018

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Standard Room (Wiener Klassik)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£70* Per night/room 21 Jan - 22 Jan

Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room (Wiener Elégance)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room (Wiener Elégance)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room (Moderner Jugendstil)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room (Moderner Jugendstil)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at Hotel Josefshof am Rathaus. During your stay, you're just a quick walk from Museumsquartier. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge). Built in 1903, this 4-star hotel has 164 rooms over 6 floors. Each room includes amenities such as free WiFi and a pillowtop bed.

  • Air-conditioned rooms with pillowtop beds, 24-hour room service and LED TVs
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests really like the accommodation for the comfy beds and overall comfort
  • 9 minutes by foot from Museumsquartier and a 3-minute drive from Vienna State Opera
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)

Hotel Josefshof am Rathaus ratings based on 68 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Josefshof am Rathaus

Everyone (41) Couples (9) Family (7)
4 out of 5

Posted by on 5 May 2019

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5 out of 5
We decided to spend a weekend in Vienna and chose Hotel Josefshof am Rathaus as our base. We couldnt be more delighted that we did, Arranged a taxi shuttle from the airport, he was there as we came out of arrivals, from the check in with the lovely Cora, the most helpful and fabulous check in staff I have encountered. Were given a free upgrade to a Junior Suite, thank you so much. This hotel is so lovely and close to all sights and so relaxing I would not hesitate in staying here again, Thank Hotel Josefshof and Cora for making our stay so wonderful.

Posted by on 7 Dec 2018

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5 out of 5
Very good quality hotel. Comfortable rooms and good facilities. Very quiet rooms as we did not hear any sound from the other guests. Apartment had kitchen and dining area and there are supermarkets nearby if you want to cook your own meals.

Posted by on 11 Aug 2018

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Comment from Hotel Management

23 Aug 2018 by Josefshof

Thank you

4 out of 5
Well located with helpful staff and a comfortable and spacious room.

Posted by on 17 Apr 2018

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Comment from Hotel Management

20 Apr 2018 by David Meixner

Dear Guest, thank you for sharing your experience with us. We are glad to know your room was comfortable and spacious and the helpful staff made you feel welcome throughout your visit. Thank you for your appraisal of the location and we hope to see you soon again. Kind Regards, David Meixner Front Office Manager

4 out of 5

Nice hotel close to Museums Quartier and other

The second time at this hotel, nice place old still building and surrounding. Close to Ring Strasse.Nice personal

Posted by , from Bucuresti on 25 Mar 2018

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Comment from Hotel Management

29 Mar 2018 by David Meixner

Dear Vali, thank you for your review, we are delighted that your second stay was also very pleasant. We appreciate your kind words and appraisal and we are looking for your 3rd stay in our hotel. See you soon! Kind Regards David Meixner Front Office Manager

4 out of 5

Good hotel in a nice location

Pros: Great location, most sights can be reached within 20 minutes walk, or the Metro is 5 minutes away.
Cons: You have to request tea/coffee facilities for your room, but we weren't told this until check out. They should tell guests at check-in.
Location: Cafe Eiles for a light meal, and Coffee & Friends for superb coffee. The Natural History Museum and Museum Quarter and their Christmas markets.
This is a very nice hotel, with staff mostly welcoming and helpful. We had a superior double room, and the space was ample - perfect for relaxing in after a day out in the cold! It was nice and warm throughout the hotel, including the room, we never needed to actually turn on the heating in our room. The bathroom was excellent: large comfortable bath and very powerful shower, no shortage of hot water. Amenities are limited however: the generic body/hair shampoo fixed to the wall by the sink and the shower, a small tube of ineffectual body lotion, and a small hairdryer. The hairdryer is of the type where you have to hold down the on-button to keep it working, which I find irritating, but seem to be common in hotels nowadays. If you have difficulties with your hands (e.g. arthritis) you're better off bringing your own.

Posted by , from Leicester on 9 Dec 2017

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Comment from Hotel Management

14 Dec 2017 by Josefshof

Thank you

5 out of 5
Erinomainen aamiainen, tilava huone ja kylppäri, siistiä, hyvä palvelu, rauhallinen hotelli hyvällä sijainnilla.

Posted by on 2 Mar 2020

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Comment from Hotel Management

6 Mar 2020 by Johanna Posch

Dear guest, thank you for your wonderful feedback! I am happy to read that you could benefit from our central and quiet location and that you enjoyed your spacious room as well as our generous breakfast buffet. I hope you had a great time with us and that we have the pleasure to welcome you in our hotel again. Sincere regards, Johanna Posch - Guest Relation

5 out of 5

Posted by on 8 Feb 2020

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Comment from Hotel Management

9 Feb 2020 by Florian

Dear Guest Thank you for taking your time to vote your stay with us. We're pleased you enjoyed being at our hotel and hope to see you again next time you're in Vienna!

4 out of 5
zimmer war sehr greäumig. frühstück sehr gut. bedienung freundlich.

Posted by on 4 Feb 2020

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Comment from Hotel Management

7 Feb 2020 by Florian

Sehr geehrter Gast, vielen Dank für Ihr positives Feedback. Es freut uns sehr, dass Ihnen der Aufenthalt in unserem Haus gefallen hat und Sie die Qualität unseres Frühstücks, sowie die Herzlichkeit unserer Mitarbeiter und die Ausstattung unseres Hotels überzeugt haben. Gerne begrüßen wir Sie jederzeit wieder bei uns!

5 out of 5
Superlage und -Personal. alles prima.............................................

Posted by on 29 Jan 2020

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Comment from Hotel Management

1 Feb 2020 by Florian

Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt in unserem Haus zu kommentieren. Es freut uns sehr, dass die zentrale Lage unseres Hotels, sowie die Gastfreundschaft unserer Mitarbeiter dazu beigetragen haben, dass Sie sich bei uns wohl gefühlt haben. Gerne begrüßen wir Sie jederzeit wieder in unserem Haus.

About the Hotel Josefshof am Rathaus

Location Josefsgasse 4-8, Vienna, Vienna 1080

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Josefshof am Rathaus. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hotel Josefshof am Rathaus was completed in February 2018. This 4-star Vienna hotel is smoke free.

  • 164 guestrooms or units
  • 6 levels
  • 3 buildings
  • Built in 1903
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Vienna (XWW-Vienna West Train Station) (2.9 km / 1.8 mi)
  • Metro station: Rathaus U-Bahn (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Josefshof am Rathaus offers 164 forms of accommodation with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • In-room dining (24 hours)
  • LED television
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:00 AM.

BAR – On-site bar.

24-hour room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 15 per pet, per day
  • Only dogs are allowed
  • Maximum 1 per room
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless checkout is available. Individually wrapped food options are available for breakfast.

  • One child stays free
  • UnionPay
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Online penalty collection
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50.00 per stay
  • A 2.291 per cent city/local tax will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between EUR 18 and EUR 18 for adults, and EUR 0 and EUR 18 for children (approximately)
  • Airport shuttle fee: EUR 45 per vehicle
  • Self-parking fee: EUR 25 per day (in/out privileges)
  • Pet fee: EUR 15 per pet, per day
  • Late check-out fee: EUR 59 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Josefshof
  • Hotel Josefshof am Rathaus Vienna
  • Josefshof Wien
  • Josefshof am Rathaus Vienna
  • Josefshof am Rathaus
  • Mercure Josefshof Wien Hotel Vienna
  • Mercure Hotel Josefshof Wien
  • Mercure Josefshof Wien Am Rathaus
  • Josefshof Am Rathaus Vienna
  • Hotel Josefshof am Rathaus Hotel
  • Hotel Josefshof am Rathaus Vienna
  • Hotel Josefshof am Rathaus Hotel Vienna

You should know

  • Hotel Josefshof am Rathaus offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.