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4.4 out of 5

"Solo traveller first visit to the city, easy to get around to all the sites. Halal options for food nearby. Room was a little too hot even with the ai ... " More

By a verified traveller on Thu 10 Nov 2022

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Superior Room (Wiener Elégance)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£103* Per night/room 1 Apr - 2 Apr

Standard Room (Wiener Klassik)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room (Wiener Elégance)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room (Moderner Jugendstil)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room (Moderner Jugendstil)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Hotel Josefshof am Rathaus's great location. During your stay, you're just a quick walk from Vienna Christmas Market. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge). This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests like the accommodation for the cleanliness, comfy beds and spaciousness
  • Within a 10-minute walk of Vienna Christmas Market and MuseumsQuartier
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Hotel Josefshof am Rathaus ratings based on 56 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Josefshof am Rathaus

Everyone (38) Couples (9) Family (7)
5 out of 5
Solo traveller first visit to the city, easy to get around to all the sites. Halal options for food nearby. Room was a little too hot even with the air con on, so felt stuffy at times, but that didn’t ruin my stay. Staff always so friendly and helpful.

Posted by on 10 Nov 2022

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Comment from Hotel Management

12 Nov 2022 by Vivien

Dear Farzana,thanks for your nice comment. We are glad to read that your stay was up to your expectations and our staff could clarify all your issues.Hope to have you back soon!Best regards from Vienna,Vivien PlavecFront Office Manager

4 out of 5

Posted by on 5 May 2019

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5 out of 5
We decided to spend a weekend in Vienna and chose Hotel Josefshof am Rathaus as our base. We couldnt be more delighted that we did, Arranged a taxi shuttle from the airport, he was there as we came out of arrivals, from the check in with the lovely Cora, the most helpful and fabulous check in staff I have encountered. Were given a free upgrade to a Junior Suite, thank you so much. This hotel is so lovely and close to all sights and so relaxing I would not hesitate in staying here again, Thank Hotel Josefshof and Cora for making our stay so wonderful.

Posted by on 7 Dec 2018

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5 out of 5
Very good quality hotel. Comfortable rooms and good facilities. Very quiet rooms as we did not hear any sound from the other guests. Apartment had kitchen and dining area and there are supermarkets nearby if you want to cook your own meals.

Posted by on 11 Aug 2018

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Comment from Hotel Management

23 Aug 2018 by Josefshof

Thank you

5 out of 5
Wir würden beim nächsten Besuch in Wien wieder dieses Hotel wählen

Posted by on 18 Mar 2024

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Comment from Hotel Management

19 Mar 2024 by Stefanie - FO Agent

Liebe Nadine,vielen Dank für Ihre Bewertung. Es freut mich zu hören, dass Sie uns wieder in Erwägung ziehen würden.Wir hoffen Sie bald wieder bei uns begrüßen zu dürfen.Herzliche Grüße aus Wien,

5 out of 5

Posted by on 19 Jun 2023

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Comment from Hotel Management

21 Jun 2023 by Anna Front Office Agent

Dear Mr.Daniel,thank you very much for your high rating! We hope that you will visit us again.Warm regards,Anna

4 out of 5

Posted by on 12 Jun 2023

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Comment from Hotel Management

2 Jul 2023 by Florian

Sehr geehrter Herr Markus,vielen Dank für Ihr Feedback. Es freut mich sehr, dass Ihnen der Aufenthalt im Josefshof gefallen hat und ich hoffe, Sie bald wieder als Gast in unserem Haus begrüßen zu dürfen.Liebe Grüße aus WienFlorianAsst. FO ManagerHotel Josefshof am Rathaus

5 out of 5

Posted by on 10 Apr 2023

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Comment from Hotel Management

3 May 2023 by Anna (Front Office)

Dear Mrs.Corrado,thank you very much for high rating. We hope that we can host you again. Warm regards,AnnaFront Office

5 out of 5
Ystävällinen vastaanotto ja hyvä opastus lähialueella liikkumiseen. Oikein kiva huone, jossa myös taidetta esillä. Huoneen capsulo-kahvinkeitin ja vesipullot tuovat hyvän mielen. Hyvä ja monipuolinen aamiainen. Hotellin läheltä pääsi metrolla hyvin liikkumaan eikä kävellenkään ole pitkä matka Oopperalle tai taidemuseoille.

Posted by on 18 Jul 2022

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Comment from Hotel Management

31 Jul 2022 by Florian

Dear Anne-Mari Birgitta Thank you very much for your nice feedback. I'm pleased that you've enjoyed staying with us and mentioned also the kindness of our staff. I hope we can host you again soon!

5 out of 5
Erinomainen aamiainen, tilava huone ja kylppäri, siistiä, hyvä palvelu, rauhallinen hotelli hyvällä sijainnilla.

Posted by on 2 Mar 2020

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Comment from Hotel Management

6 Mar 2020 by Johanna Posch

Dear guest, thank you for your wonderful feedback! I am happy to read that you could benefit from our central and quiet location and that you enjoyed your spacious room as well as our generous breakfast buffet. I hope you had a great time with us and that we have the pleasure to welcome you in our hotel again. Sincere regards, Johanna Posch - Guest Relation

About the Hotel Josefshof am Rathaus

Location Josefsgasse 4-8, Vienna, Vienna 1080

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Josefshof am Rathaus. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Vienna hotel is smoke free.

  • 164 guestrooms or units
  • 6 levels
  • 3 buildings
  • Built in 1903
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Vienna West Station (2.8 km / 1.8 mi)
  • Metro station: Rathaus Tram Stop (0.2 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Josefshof am Rathaus offers 164 accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • In-room dining (24 hours)
  • LED television
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to noon.

BAR – On-site bar.

24-hour room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hotel Josefshof am Rathaus offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Pet Policy

  • Pets: EUR 15 per pet, per day
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Contactless check-out is available.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • Contactless check-in is not available
  • LGBTQ friendly
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Online penalty collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50.00 per stay
  • An effective city/local tax rate of 2.291 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19.50 to 19.50 for adults and from EUR 0 to 19.50 for children
  • Airport shuttle fee: EUR 45 per vehicle
  • Self-parking fee: EUR 25 per day (in/out privileges)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 59 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Josefshof
  • Hotel Josefshof am Rathaus Vienna
  • Josefshof Wien
  • Josefshof am Rathaus Vienna
  • Josefshof am Rathaus
  • Mercure Josefshof Wien Hotel Vienna
  • Mercure Hotel Josefshof Wien
  • Mercure Josefshof Wien Am Rathaus
  • Josefshof Am Rathaus Vienna
  • Hotel Josefshof am Rathaus Hotel
  • Hotel Josefshof am Rathaus Vienna
  • Hotel Josefshof am Rathaus Hotel Vienna

You should know

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.