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"Good value for money in this excellent, centrally located hotel. 2 mins from St. Stephens Sq. and the old quarter. There is a cut through to the museu ... " More

By a verified traveller on Mon 19 Mar 2018

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Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Privilege, Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

The great public transport around Hotel Mercure Wien Zentrum gets high marks from our customers. During your stay, you're just a quick walk from Stephansplatz. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This 4-star hotel has 105 rooms over 8 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • Air-conditioned rooms with flat-screen TVs, minibars and room service
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests have great things to say about the proximity to public transport and the location
  • Within a 10-minute walk of Stephansplatz and St. Stephen's Cathedral
  • Airport shuttle service available for a fee
  • Pets welcome for a fee

Hotel Mercure Wien Zentrum ratings based on 76 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Mercure Wien Zentrum

Everyone (20) Couples (27) Business (2) Family (9) Friends (10) Other (1)
5 out of 5

Excellent hotel. Very Central

Pros: Centrally located
Good value for money in this excellent, centrally located hotel. 2 mins from St. Stephens Sq. and the old quarter. There is a cut through to the museum quarter from here. I passed on the 16 euro buffet breakfast. Plenty of cafes in the area or pop into Spar up the road for croissants and coffee in your room. Kettle / coffee supplied. Helpful, friendly staff. 2 mins from Swedenplatz underground station.

Posted by , from London on 19 Mar 2018

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5 out of 5
Excellent stay at this hotel. Staff were all friendly and very welcoming. Would definitely go back. This hotel has a high value for money. The location, cleanliness, staff and facilities made it a bargain!

Posted by , from Kent on 13 Feb 2018

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4 out of 5

Good location

Hotel is easy to find from the main bus station. The hotel is just located off the shopping area. Staff were friendly, rooms were ok small (not that big but expected from European rooms). Overall enjoyed the stay there.

Posted by on 29 Dec 2017

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4 out of 5

Nice hotel with everything nearby

Pros: The staff where always very friendly
Cons: The room should be a little bigger
Location: Shopping centre and the opera house is close by as well
Transport links was close by so getting around was easy

Posted by , from London on 27 Aug 2016

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4 out of 5
Super zentrale Lage, freundliches Personal, gutes Frühstück Gestört hat nur der Baulärm tagsüber

Posted by on 19 Dec 2019

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4 out of 5
Ambiente und gratis Bar Umbauarbeiten waren sehr störend sogar samstags wurde gearbeitet, hätte Hotel nicht gewählt wenn gewusst!

Posted by on 10 Dec 2019

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4 out of 5
Das Hotel ist sehr zentral. Es war einfach super. Wenn ich wieder nach Wien gehe, werde ich wieder in dieses Hotel gehen.

Posted by on 13 Sep 2019

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4 out of 5

Posted by on 1 Sep 2019

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3 out of 5
Sehr zentral gelegen. Nett umgebaut, leider etwas ungepflegt. Frühstücksraum viel zu klein, was zu Stress beim Personal und den Gästen führte. Das Essen wäre gut gewesen.

Posted by on 10 Aug 2019

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4 out of 5
Freundliches Personal am Empfang Frühstück und Bar wurden leider durch uns nicht genutzt

Posted by on 25 Jul 2019

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About the Hotel Mercure Wien Zentrum

Location Fleischmarkt 1a, Vienna, Vienna 1010

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre. A computer station is on site and WiFi is free in public spaces. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the eco-friendly Hotel Mercure Wien Zentrum. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. This 4-star Vienna hotel is smoke free.

  • 105 guestrooms or units
  • 8 levels
  • Dining venue
  • Bar or lounge
  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Airport: Vienna International Airport (VIE) (18.8 km / 11.7 mi)
  • Train station: Wien Mitte Station (2 km / 1.2 mi)
  • Metro station: Schwedenplatz U-Bahn (0.4 km / 0.2 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Hotel Mercure Wien Zentrum offers 105 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Vienna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bath or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

GO!Wien – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Segway rental/tour nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 9 per pet, per night
  • Maximum 1 per room

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Parking height restrictions apply
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 17 per person (approximately)
  • Airport shuttle fee: EUR 37 per vehicle (one way)
  • Pet fee: EUR 9 per pet, per night
  • Late check-out fee: EUR 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Mercure Wien
  • Hotel Mercure Wien Zentrum
  • Hotel Mercure Wien Zentrum Vienna
  • Hotel Mercure Zentrum Wien
  • Mercure Wien Zentrum
  • Mercure Wien Zentrum Vienna
  • Wien Hotel Mercure
  • Wien Hotel Mercure Zentrum
  • Wien Zentrum
  • Zentrum Wien
  • Mercure Hotel Vienna
  • Mercure Hotel Wien Zentrum
  • Mercure Wien Zentrum Hotel Vienna
  • Mercure Wien Zentrum Vienna
  • Hotel Mercure Wien Zentrum Hotel
  • Hotel Mercure Wien Zentrum Vienna
  • Hotel Mercure Wien Zentrum Hotel Vienna

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

  • UNESCO sustainable tourism pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.