13 Feb 2020 by Reiner Heilmann
Lieber Gast, Vielen Dank für Ihren Aufenthalt im Hotel Sacher Wien und Ihr freundliches Feedback. Es freut mich sehr zu hören, dass Sie eine schöne Zeit in Wien verbracht und sich bei uns wohlgefühlt haben. Wir würden uns freuen, Sie bald wieder bei uns im Sacher begrüßen zu dürfen. Mit herzlichen Grüßen, Reiner Heilmann Hoteldirektor
13 Feb 2020 by Reiner Heilmann
Lieber Gast, Für Ihren Aufenthalt im Hotel Sacher Wien sowie Ihr freundliches Feedback möchte ich mich sehr herzlich bedanken. Ebenso für Ihre lobenden Worte an unser Team - ich werde diese nur zu gerne weiterleiten. Wir würden uns freuen, Sie bald wieder bei uns im Sacher begrüßen zu können. Herzliche Grüße, Reiner Heilmann Hoteldirektor
2 Jan 2019 by Sacher Hotels
Dear reviewer, thank you very much for the great rating of Hotel Sacher. It's been our pleasure having you with us and we hope to welcome you soon again.
6 Jan 2019 by Sacher Hotels
Sehr geehrter Reviewer, vielen herzlichen Dank für die positive Bewertung Ihres Aufenthaltes im Hotel Sacher. Es freut uns sehr zu hören, dass Sie die Zeit bei uns genossen haben und wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen. Mit den besten Grüßen, Reiner Heilmann, Hoteldirektor
This property is closed from 24 December 2020 to 9 January 2021 (dates subject to change).
Hotel Sacher Wien offers its guests a full-service spa and a 24-hour fitness centre. There are 2 restaurants and 2 coffee shops/cafés on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a limo/town car service. Event space at this hotel measures 6458 square feet (600 square metres) and includes conference rooms. Tour or ticket assistance, multilingual staff, and gift shops/news stands are also featured at the luxury Hotel Sacher Wien. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 5-star Vienna hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired Internet
Self parking (surcharge) , Valet parking (surcharge)
Hotel Sacher Wien offers 152 forms of accommodation with iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. A pillow menu is available. Televisions come with satellite channels. Guests can make use of the in-room espresso makers and minibars (stocked with some free items). Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Hotel Sacher Wien has 2 restaurants on site.
Late-night fare is available from 24-hour room service.
Recreational amenities at the hotel include a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.
The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards and cash. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some on-site facilities. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Sacher Wien is listed in the 2015 Condé Nast Traveller Top 100 List.
The property is a member of the Leading Hotels of the World.
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.