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4.6 out of 5

"Perfect location! Great hotel and friendly staff. Room starting to look a bit tatty now but this wasn’t an issue " More

By a verified traveller on Tue 17 Dec 2019

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Cosy Lamee Room / Zimmer

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£140* Per night/room 20 Jun - 21 Jun

Superior Room at TOPAZZ

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Signature Suite Lamee

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Studio Suite Lamee

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Grandiose Lamee Room / Zimmer

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Prestige Room at TOPAZZ

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable beds at Hotel Topazz & Lamée. During your stay, you're just a quick walk from St. Stephen's Cathedral. Enjoy features like free WiFi in public areas, plus a bar and breakfast (surcharge). Built in 2011, this 4-star hotel has 64 rooms over 9 floors. Enjoy your stay with amenities like free WiFi and a pillowtop bed in each room.

  • Air-conditioned rooms with pillowtop beds, LCD TVs and minibars
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and concierge services
  • Guests have great things to say about the location and the beds
  • Just a 3-minute walk from St. Stephen's Cathedral and 9 minutes on foot from Spanish Riding School
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Hotel Topazz & Lamée ratings based on 27 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Topazz & Lamée

Everyone (7) Couples (10) Family (8)
5 out of 5
Perfect location! Great hotel and friendly staff. Room starting to look a bit tatty now but this wasn’t an issue

Posted by on 17 Dec 2019

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5 out of 5
Fantastic location. Very helpful staff. Would benefit from tea and coffee facilities in the room.

Posted by on 3 Apr 2019

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Comment from Hotel Management

30 Apr 2019 by Isabella Wexberg, General Manager

Dear Guest, thank you so much for your kind feedback, I am glad to hear that you have enjoyed the location as well as the services of our team! Thanks as well for your comment on tea and coffee facilities, we will gladly prepare this for your future stay! In addition, we do offer complimentary tea, coffee as well as wine at our Salon Topazz. We'd be most happy to welcome you back soon! For any specific requests that would make your stay even more comfortable, please do not hesitate to contact us at any time of your stay. Warm regards, Isabella Wexberg, General Manager

5 out of 5
Fabulous stay from the minute we arrived. Staff so accomodating and lots of extras as it was my birthday. Room was upgraded to a deluxe and the view was amazing. Room was spacious and clean.

Posted by on 31 Mar 2019

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Comment from Hotel Management

4 Apr 2019 by Isabella Wexberg, General Manager

Dear Guest, what a pleasure to read your review, thank you so much for sharing your experience! We were delighted to have you with us on the occasion of your birthday, and we do hope that you may come back soon! Warm regards Isabella Wexberg, General Manager

5 out of 5

Posted by on 19 Feb 2019

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5 out of 5
Wonderful helpful staff, who go above and beyond to make you feel welcome. Gorgeous rooms and added perk of a salon with free teas, coffee and water. Highly recommended! Only slight issue was the temperature of the room, which you could try and manually lower using the a/c buy didn't seem to do much, but that is nothing unusual in Vienna.

Posted by on 13 Mar 2017

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Comment from Hotel Management

16 Mar 2017 by Alexandra Wild

Dear Guest, Thank you so much for your amazing review! We very much appreciate your wonderful feedback and would like to thank you for sharing your experiences with the online travellers community! How lovely to read, that our well-trained staff did everything to make you feel welcome and that you liked your room and our facilities this much! Moreover I would also like to apologize for any inconveniences caused due to the temperature in your room. The unexpectedly warm pre-spring temperatures have indeed caused some challenges for our air conditioning system, particularly in those rooms with more sun exposure during the day. Please rest assured that we will keep on working with our engineering team to find the best possible solution for the comfort of our guests even during those periods where temperatures fluctuate more than usually! We would like to thank you one more time and are already looking forward to welcoming you soon back to our Hotel Topazz! Warm regards from Vienna, Alexandra Wild - Front Office Manager

5 out of 5
Die Herzlichkeit des Personals, die tolle Lage und Einrichtung des Hotels - alles sehr empfehlenswert 👍

Posted by , from Aarau on 7 Jun 2020

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Comment from Hotel Management

8 Jun 2020 by Angelika Steindl

Liebe Silvia, vielen herzlichen Dank für das nette Feedback! Es ist sehr schön zu hören, dass Sie eine erholsame Zeit in unserem Hotel Topazz Lamee hatten! Wir würden uns sehr freuen, Sie in der Zukunft wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Angelika Steindl Front Office

5 out of 5
Tout était parfait. Propreté, disponibilité et gentillesse du personnel parlant en français également. Séjour familial qui fut un vrai bonheur.

Posted by on 26 Feb 2020

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Comment from Hotel Management

1 Mar 2020 by Emma Faure

Cher Hôte, Merci d'avoir partagé votre expérience à l'Hotel Topazz Lamee ! L'ensemble du personnel cherche à offrir chaque jour le meilleur de soi, afin de rendre le séjour de nos hôtes magique et inoubliable. Nous serions ravis de pouvoir vous accueillir de nouveau pour un prochain séjour viennois ! Sincèrement, Emma Faure Front Office

4 out of 5
Wir waren wie immer happy:-) kommen sicher wieder!

Posted by on 19 Feb 2020

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Comment from Hotel Management

29 Feb 2020 by Isabella Wexberg, Hoteldirektorin

Liebe Stammgäste, danke für Ihr gutes Feedback, wir freuen uns auf ein Wiedersehen! Herzlichst, Isabella Wexberg, Hoteldirektorin

5 out of 5

Posted by on 28 Dec 2019

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5 out of 5
Super freundliches und hilfsbereites Personal. Hotel ist modern eingerichtet und an tTp Lage.

Posted by on 27 Dec 2019

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About the Hotel Topazz & Lamée

Location Lichtensteg 3, Vienna, Vienna 1010

Property Features

WiFi is free in public spaces. A meeting room and a limo/town car service are available. You can enjoy a drink at the bar/lounge. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Topazz & Lamée. This 4-star Vienna hotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 9 levels
  • Built in 2011
  • Bar or lounge
  • Childcare (surcharge)
  • 1 conference room
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Airport: Vienna International Airport (VIE) (18.7 km / 11.6 mi)
  • Train station: Wien Mitte Station (1.7 km / 1.1 mi)
  • Metro station: Stephansplatz U-Bahn (0.4 km / 0.2 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Hotel Topazz & Lamée offers 64 forms of accommodation with minibars and a safe. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. This Vienna hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.

Lamée Rooftop – On-site bar.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Segway rental/tour nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

The check-in location differs from the property location. To check in, go to Hotel Topazz Front desk staff will greet guests on arrival.

The check-in location differs from the property location. To check in, guests will need to go to Hotel Topazz
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per night.

Pet Policy

  • Pets: EUR 20 per pet, per day
  • Maximum 1 per room
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: EUR 25 for adults and EUR 25 for children (approximately)
  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Nearby parking fee: EUR 45 per day
  • Pet fee: EUR 20 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Topazz Vienna
  • Topazz
  • Topazz Hotel
  • Topazz Vienna
  • Hotel Topazz Lamée
  • Hotel Topazz & Lamée Hotel
  • Hotel Topazz & Lamée Vienna
  • Hotel Topazz & Lamée Hotel Vienna

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.