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4.1 out of 5

"Very nice hotel, clean and modern with good transport links (I used public transport). Very friendly staff. Room was spacious enough. Unfortunately it ... " More

By a verified traveller on Thu 05 Dec 2019

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Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£70* Per night/room 7 Nov - 8 Nov

Premium Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room (Plus)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Business Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at MAXX by Steigenberger Vienna. During your stay, you'll be within walking distance of Mariahilfer Street. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant. Built in 2013, this 4.5-star hotel has 195 rooms over 7 floors. All rooms offer free WiFi and flat-screen TVs.

  • Air-conditioned rooms with flat-screen TVs, fridges and espresso makers
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge with body treatments or massages at City SPA
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the cleanliness and nice bathrooms
  • 15 minutes on foot from Mariahilfer Street and a 4-minute drive from Kaerntner Strasse
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)

MAXX by Steigenberger Vienna ratings based on 18 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for MAXX by Steigenberger Vienna

Everyone (9) Couples (6) Family (1)
3 out of 5
Very nice hotel, clean and modern with good transport links (I used public transport). Very friendly staff. Room was spacious enough. Unfortunately it was for disabled people and since I am not, it was very inconvenient to use basin to wash hands. They should have asked me if I am ok with it. Well I wasn't but apart from this the only issue was the 22€ breakfast, which was a bit disappointing for this kind of money. Unfortunately I didn't get to use the fitness/wellness part.

Posted by on 5 Dec 2019

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Comment from Hotel Management

10 Dec 2019 by Front Office Team

Dear guest, thank you very much for spending your time on writing a comment on your stay at MAXX by Steigenberger Vienna. We are glad to get Reviews about our Services and offers. We assure you be Aware of your hints, next time, and would be happy to see you again! MAXX regards, MAXX by Steigenberger Vienna

4 out of 5
Nice clean modern and big rooms ,location is close to transport links

Posted by on 20 Aug 2019

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2 out of 5
One of the days They didn’t clean our room and didn’t really care about it when I told them

Posted by on 6 Mar 2019

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Comment from Hotel Management

31 Mar 2019 by Sebastian Bühler

Dear Guest, thank you for taking your time to write this review. We take your feedback about the friendliness of our front desk, the room service and the service in our hotel overall very serious. We are very sorry about any inconvenience we caused and for every incident and will work together with every department to provide a better service in the future. We appreciate your feedback a lot and hope to welcome you back soon in our hotel at your next Viennese vacation. With best regards, Sebastian Bühler

5 out of 5
Fantastic hotel! Conveniently located, tasty breakfast, friendly staff, adorable super stylish rooms, everything perfect. Thank you for a nice stay in Vienna!

Posted by on 4 Jan 2019

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Comment from Hotel Management

12 Jan 2019 by Sebastian Bühler

Dear Guest, thank you for taking your time to write this review. We are happy to hear that the location of our hotel was so convenient during your stay. We hope you had a relaxing way home and that we get to welcome you back soon in our hotel. With best wishes, Sebastian Bühler

5 out of 5
Good distance to the U-bahn (tube station) and therefore not far from the city centre. Lovely rooms! Amazing breakfast. Staff were friendly and helpful with language barriers.

Posted by on 29 Dec 2018

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Comment from Hotel Management

30 Dec 2018 by Sebastian Bühler

Dear Guest, Thank you for your Feedback! We hope to see you again! With best wishes, Sebastian Bühler

4 out of 5
Die Sauberkeit war gut, die Einrichtung war super, jedoch was mir nicht gefallen hat ist dass die Putztruppe nicht jeden Morgen dass Zimmer neu gebetet hat usw.

Posted by on 5 Nov 2019

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Comment from Hotel Management

21 Nov 2019 by AHMED

Wir freuen uns sehr zu lesen dass beinahe alles zu Ihrer Zufriedenheit war und bedanken uns ebenso, dass Sie Ihre Eindrücke hier auf Expedia teilen. Um unsere Umwelt etwas zu schonen werden nicht täglich die Zimmer neu gebetet. Trotzdem werden die Zimmer Tagtäglich von unseren Housekeeping Mitarbeiter gesäubert und falls notwendig die Handtücher gewechselt. Wir hoffen wir haben ihnen damit nicht zu großen Unannehmlichkeiten bereitet und hoffen sie bald wieder bei uns begrüßen zu dürfen. Ihr Maxx by Steigenberger Team

4 out of 5
Gefallen hat mir das grosse Badezimmer und der viele Platz im Zimmer. Die Ruhe man hat nichts gehört von den anderen Gästen und das Zimmer ging in den Innhof. Auch die Aussicht über die Dächer von Wien war fantastisch. Das reichhaltige Super feine Frühstücksbüffet. Leider hat es etwas stark nach Zigarettenrauch gestunken im Zimmer vor allem auf der Toilette.

Posted by on 5 Nov 2019

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Comment from Hotel Management

21 Nov 2019 by Ahmed

Lieber Gast, danke, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt zu bewerten. Es freut uns immer wieder aufs Neue, solch positive Feedbacks wie Ihres lesen zu dürfen. Wir freuen uns über die lobenswerte Erwähnung unseres typisch österreichischen Frühstückes, vielen Dank auch hierfür!. Bezüglich des Zigarettenrauch, dass ist schon an den jeweiligen Manager weitergeleitet. Wir sind ein Nichtraucher Hotel und somit ist es unakzeptabel so etwas zu lesen. Wir hoffen sehr, dass es ihn nicht all zu große Unannehmlichkeiten verbreitet hat und sehen vor sie bald wieder bei uns begrüßen zu dürfen. Ihr Maxx by Steigenberger Team

4 out of 5
Hinta ja laatu kohdallaan. Putket paukkuivat ilmastoinnissa viimeisenä yönä muuten kaikki ok.

Posted by on 9 Sep 2019

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Comment from Hotel Management

2 Nov 2019 by Front Office

Dear Guest, Thank you for your review and for choosing Maxx Hotel by Steigenberger. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Best regards, Your Maxx Hotel by Steigenberger Vienna Team

4 out of 5
J’ai bien aimé le personnel de l’hôtel , très aimable

Posted by on 11 Jun 2019

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Comment from Hotel Management

12 Jun 2019 by Maxx

Merci beaucoup pour vortre évaluation.

2 out of 5
Die unterkunft war sehr enteuschend, denn die zimmer sind zu billig gemacht.

Posted by on 3 Jun 2019

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Comment from Hotel Management

11 Jul 2019 by MaxxHotelVienna

Sehr geehrter Gast, Wir möchten uns entschuldigen, dass Ihr Aufenthalt nicht Ihren Ansprüchen gerecht geworden ist. Wir bitten Sie, uns bei Ihrem nächsten Aufenthalt direkt zu informieren, dass wir unser möglichstes tun können, Ihnen eine angenehmen Aufenthalt bei uns zu gewährleisten. Mit freundlichen Grüßen Petra Haderer Front Office

About the MAXX by Steigenberger Vienna

Location Margaretengürtel 142, Vienna, Vienna 1050

Property Features

MAXX by Steigenberger Vienna offers its guests a full-service spa and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Event space at this hotel measures 1938 square feet (180 square metres) and includes conference rooms. Spa services, a terrace, and tour or ticket assistance are also featured at the luxury MAXX by Steigenberger Vienna. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 4.5-star Vienna hotel is smoke free.

  • 1 building
  • 195 guestrooms or units
  • 7 levels
  • 1938 sq ft of conference space
  • 180 sq. m of conference space
  • Built in 2013
  • Dining venue
  • Bar or lounge
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Vienna (XWW-Vienna West Train Station) (1.8 km / 1.1 mi)
  • Metro station: Margaretengurtel U-Bahn (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

MAXX by Steigenberger Vienna offers 195 forms of air-conditioned accommodation with espresso makers and a safe. Flat-screen televisions come with satellite channels. Bathrooms include a shower and hairdryers. This Vienna hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Satellite channels
  • Fridge
  • Espresso maker
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Bar & Lounge Nepomuk – This lobby lounge only serves light fare.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Spa Services

City SPA has 1 treatment room. Services include massages and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily.

  • Body treatments
  • Sauna in spa
  • Number of treatment rooms 1
  • Steam room in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 15 per accommodation, per night
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Diners Club and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Online penalty collection
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 24.00 per person (approximately)
  • Airport shuttle fee: EUR 40.00 per vehicle (one way)
  • Self-parking fee: EUR 24 per day
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Falkensteiner Hotel Wien
  • MAXX Steigenberger Hotel Vienna
  • Falkensteiner Wien
  • Falkensteiner Wien Margareten
  • MAXX Steigenberger Vienna
  • MAXX Hotel Vienna
  • MAXX by Steigenberger Vienna Hotel
  • MAXX by Steigenberger Vienna Vienna
  • MAXX by Steigenberger Vienna Hotel Vienna

You should know

  • MAXX by Steigenberger Vienna offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.