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"We had a superior room with a lounge with crockery, microwave, fridge and tea/coffee making facilities as well as a sofa and TV. We had asked for earl ... " More

By a verified traveller on Wed 26 Apr 2017

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Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£96* Per night/room 21 Apr - 22 Apr

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room (3 Adults)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room (Adjoining Room, extra bed 2AD+3CH)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Apartment

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Apartment (Extra Bed 3 adults + 1 child)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at NH Wien City. During your stay, you'll be connected to a shopping centre and just a quick walk from Naschmarkt. Free WiFi in public areas, a full-service spa and a restaurant are available.

  • Free WiFi
  • Enjoy a bite to eat at the coffee shop
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself to massages at Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a sauna and bicycles to rent
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Naschmarkt and MuseumsQuartier
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee

NH Wien City ratings based on 49 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for NH Wien City

Everyone (13) Couples (18) Family (7) Other (3) Friends (6)
4 out of 5

Good base, close to underground

Pros: The staff were very friendly. A safe is provided free of charge. It is right beside the underground and so getting about is easy.
Cons: The breakfast is expensive, nearly 25 euros! The shower is in the bath and it's quite a high step up which might be a problem for some guests.
Location: Shopping on Mariahilferstrasse. 2 good restaurants near the hotel - Siebensternbräu (Siebensterngasse 19) and Kriterium (Lindengasse 1)
We had a superior room with a lounge with crockery, microwave, fridge and tea/coffee making facilities as well as a sofa and TV. We had asked for early access to the room because we were arriving late morning and our room was ready. The entrance is not the most obvious. If you're on Mariahilferstrasse, enter the passage to the underground at 34 Mariahilferstrasse beside the Nordsee shop and follow the passage to the back. Go through the doors there and the entrance is about 20 yards on the left. Travelling from Vienna Airport, take the S-Bahn to Wien Mitte, transfer to the underground U3 direction Neubaugasse and get off at Neubaugasse. The exit at the back of the train when you get off will take you out at the Nordsee shop. Turn left and follow the passage to the back.

Posted by on 26 Apr 2017

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4 out of 5
Gute Lage

Posted by on 28 May 2023

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Comment from Hotel Management

31 May 2023 by Ihr NH Wien City Team

Liebe Bettina Maria,wir freuen uns sehr, dass Sie eine schöne Zeit bei uns verbracht haben und wir würden uns sehr freuen, Sie bald einmal wieder bei uns begrüßen zu dürfen.Mit herzlichen Grüßen

5 out of 5

Posted by on 13 Feb 2023

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Comment from Hotel Management

27 Mar 2023 by Your NH Wien City Team

Dear Manssor,It means a lot to us having provided you a perfect stay experience and we want to thank you very much for having put your trust in us!We hope to see you (soon) again!With best regards,

4 out of 5

Posted by on 16 Sep 2019

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Comment from Hotel Management

17 Sep 2019 by Stefanie Pravida Front Office Manager

Dear guest, thank you very much for taking your time to provide feedback. While I appreciate you had a good stay, I understand there is room for improvement. You can be assured that my team and me constantly strive to adapt and improve our high level of service to enhance guest experience. Hopefully we have the chance to welcome you back again in the near future. Best wishes, Stefanie Pravida Front Office Manager

4 out of 5
Frühstück war gut, schmutzige Tücher ausgewechselt,

Posted by on 2 Sep 2019

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Comment from Hotel Management

11 Sep 2019 by Stefanie Pravida

Sehr geehrter Gast, vielen Dank für Ihr Feedback. Es freut uns sehr, dass wir Sie von unserem reichhaltigen Frühstücksbuffet überzeugen konnten. Wir würden uns freuen, Sie in Zukunft wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Stefanie Pravida Front Office Manager

4 out of 5

Posted by on 24 Jun 2019

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Comment from Hotel Management

26 Jun 2019 by John Paul Alcantara

Dear Guest, thank you very much for taking your time to provide feedback. We are delighted you had a great stay with us. Looking forward to be your host in the future, We wish you all the best, John Paul alcantara Assistant Front Office Manager

4 out of 5
L’établissement est très bien situé; la chambre est spacieuse et bien équipée. Le prix du petit-déjeuner reste élevé.

Posted by on 3 Jun 2019

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Comment from Hotel Management

4 Jun 2019 by John Paul Alcantara

Dear guest, thank you very much for taking your time to provide feedback. While we appreciate you had a good stay, we understand there is room for improvement. You can be assured that our team constantly strive to adapt and improve our high level of service to enhance guest experience. Hopefully we have the chance to welcome you back again in the near future. Best wishes, John Paul Alcantara Assistant Front Office Manager

5 out of 5
Alles i.o. wir kommen gerne wieder oder empfehlen das Hotel unseren Freunden

Posted by on 28 Apr 2019

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Comment from Hotel Management

3 May 2019 by Stefanie Pravida Front Office Manager

Sehr geehrter Gast, vielen Dank für Ihr positives Feedback. Gerade in unserer Branche ist Kritik, ob positiv oder negativ, unerlässlich. Nur so können wir erkennen, ob sich unsere Gäste wohl fühlen und welche Verbesserungen möglich oder erforderlich sind. Wir freuen uns sehr Sie in Zukunft wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Stefanie Pravida Front Office Manager

5 out of 5

Posted by on 6 Apr 2019

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Comment from Hotel Management

11 Apr 2019 by Stefanie Pravida Front Office Manager

Dear guest, thank you very much for taking your time to provide feedback. I am delighted you had a great stay with us. Looking forward to be your host in the future, I wish you all the best, Stefanie Pravida Front Office Manager

5 out of 5
+ : rauhallinen siisti etittäin hyvää henkilökunta maukasta aamiaisbuffet

Posted by on 22 Mar 2019

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Comment from Hotel Management

27 Mar 2019 by Stefanie Pravida

Dear guest, thank you very much for taking your time to provide feedback. While I appreciate you had a good stay, I understand there is room for improvement. You can be assured that my team and me constantly strive to adapt and improve our high level of service to enhance guest experience. Hopefully we have the chance to welcome you back again in the near future. Best wishes, Stefanie Pravida Front Office Manager

Property Features

Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. NH Wien City offers its guests a full-service spa, a 24-hour health club, and a sauna. An airport shuttle (available 24 hours) is available for a fee. Spa services, tour or ticket assistance, and vending machine are also featured at the business-friendly NH Wien City. The hotel can provide concierge services and limo/town car service. Parking is available for a fee. This 4-star Vienna hotel is smoke free.

  • 105 guestrooms or units
  • 5 levels
  • 3 buildings
  • Built in 1994
  • Deli
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Garden
  • Newspapers in lobby (free)
  • On-site shopping
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Vienna West Station (3 km / 1.8 mi)
  • Metro station: Stiftgasse Tram Stop (0.4 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

NH Wien City offers 105 air-conditioned accommodations with minibars and a safe. Pillowtop beds feature premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Vienna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 11 AM.

Open Bar – On-site coffee shop.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour health club and a sauna.

Guests aged under 16 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. Services include massages. The spa is open daily.

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

NH Wien City offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 25 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet) Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Credit card pre-authorization
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Property is not currently implementing any guest safety measures
  • Water dispenser use by guests actively encouraged
  • Debit cards not accepted
  • Staffed front desk
  • Parking height restrictions apply
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 2.291 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13 to 32 per person
  • Airport shuttle fee: EUR 45 per person (return)
  • Self-parking fee: EUR 21.90 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: EUR 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Nh Wien
  • Nh Wien Hotel
  • Nh Wien Hotel Vienna
  • Nh Wien Vienna
  • Wien Nh
  • Nh Hotel Vienna
  • Nh Hotels Vienna
  • Nh Vienna Airport Hotel Vienna
  • NH Wien City Hotel Vienna
  • NH Wien City Hotel
  • NH Wien City Vienna
  • NH Wien City
  • NH Wien City Hotel
  • NH Wien City Vienna
  • NH Wien City Hotel Vienna

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.