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Junior Suite, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£52* Per night/room 2 Feb - 3 Feb

Business Suite, 1 King Bed (Junior)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Suite, 1 King Bed with Sofa bed (Junior)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Suite, 1 King Bed with Sofa bed (Junior)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they can't get enough of Novotel Suites Wien City's central location. During your stay, you'll be within walking distance of Wiener Prater. Free WiFi in public areas, a bar and a business centre are available. Built in 2002, this 3-star hotel has 158 rooms over 9 floors. All rooms offer free WiFi and sofa beds.

  • Air-conditioned rooms with sofa beds, private gardens and flat-screen TVs
  • Free WiFi and wired Internet
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests speak favourably about the helpful staff and the location
  • Just a 3-minute drive from Vienna International Centre and a few minutes from Wiener Prater
  • Pets welcome for a fee (restrictions apply)

Novotel Suites Wien City ratings based on 23 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Novotel Suites Wien City

Everyone (13) Business (2) Couples (3) Family (2) Friends (1)
2 out of 5
Building work going onfrom 8Am to 6pm. Constant drilling could be heard. Not warned about this and no rate reduction so disappointing

Posted by on 15 Feb 2020

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Comment from Hotel Management

28 Feb 2020 by Guest Relations Manager

Dear Guest, thank you very much for taking the time to share your impression with us and for choosing Novotel Suites Wien. First of all, we hope you had a good time in Vienna and that you also took some positive experiences with you. We are sorry that you encountered such major problems during your stay. Regarding the renovation, we are unfortunately aware that it can be a burden for our guests, even if the workers try to respect the resting times. However, I will of course pass on your experience to my colleagues and we may put the renovation more clearly when booking. Unfortunately, there is no other way to renovate than during the regular business. Unfortunately, there is no adequate excuse for this. We sincerely apologize again and hope that one day you will be our guest again despite these inconveniences. Our doors are always open for you. Best regards, Michaela Kaineder

4 out of 5

Posted by on 29 Apr 2020

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Comment from Hotel Management

13 Dec 2020 by Guest Relations Manager

Dear Guest, thank you so much for taking the time to place a review and for choosing Novotel Suites Wien for your stay. First of all, we hope that you had a comfortable stay and took some positive impressions with you. Nevertheless, let me express my sincere apologies, if we weren't able to meet all of your expectations, which possibly affected your stay negatively. We appreciate all kinds of comments, so therefore you are always welcome to write us an e-mail. We would be grateful to get the chance of welcoming you as our guest again someday. Best regards, Michaela Kaineder

5 out of 5
Tolles Zimmer, ganz neu renoviert. Frühstücksbuffet reichhaltig. Gute Lage

Posted by on 3 Feb 2020

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Comment from Hotel Management

1 Mar 2020 by Guest Relations Manager

Lieber Gast, vielen herzlichen Dank für Ihr tolles Feedback und dass Sie uns Ihr Vertrauen geschenkt haben. Es freut uns sehr, dass Sie besonders das Zimmer, die Lage und das Frühstück gemocht haben. Ich werde Ihre netten Kommentare selbstverständlich an meine KollegInnen weiterleiten. Weiters hoffen wir, dass wir Ihre Erwartungen großteils erfüllen konnten und würden uns sehr freuen, Sie eines Tages wieder als unseren Gast begrüßen zu dürfen. Unsere Türen stehen Ihnen immer offen. Herzliche Grüße, Michaela Kaineder

3 out of 5

Posted by on 22 Oct 2019

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Comment from Hotel Management

30 Oct 2019 by Guest Relations Manager

Dear Guest, thank you very much for placing a review and for choosing Novotel Suites Wien. First of all, we hope you had a good time in Vienna and that we met most of your expectations. Nevertheless, let me express my sincere apologies, if you faced any inconvenience. You are always welcome to share further feedback with us via e-mail. Anyway, we hope that we will get the chance of welcoming you as our guest again someday. Best regards, Michaela Kaineder

4 out of 5

Posted by on 15 Jul 2019

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Comment from Hotel Management

15 Jul 2019 by Guest Relations Manager

Dear Guest, thank you very much for taking the time to place a review. We hope you enjoyed your time in Vienna and at Novotel Suites Wien. You are always welcome to share further feedback our questions via e-mail with us. We would be grateful to get the chance of welcoming you as our guest again. Best regards, Michaela Kaineder

4 out of 5
Hyvä hinta laatu suhde! Myös sijainti oli hyvä, lähellä metroa.

Posted by on 3 Jun 2019

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Comment from Hotel Management

19 Jun 2019 by Guest Relation Manager

Dear Guest, thank you very much for your positive feedback. We hope, we were able to meet your expectations and are happy that you especially enjoyed our location. We would be grateful to get the chance of welcoming you as our guest again someday. Best regards, Michaela Kaineder

5 out of 5

Posted by on 10 May 2019

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Comment from Hotel Management

28 May 2019 by Guest Relation Manager

Dear Guest, thank you very much for your positive review. We hope you had an enjoyable stay and that we will get the chance of welcoming you as our guest again. Best regards, Michaela Kaineder

4 out of 5
Sehr gute Lage zum Kongresszentrum, ruhig, schnell in der Innenstadt

Posted by on 25 Mar 2019

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Comment from Hotel Management

3 May 2019 by Guest Relation Manager

Lieber Gast, vielen Dank für Ihr positives Feedback. Wir freuen uns, dass Sie unsere Lage überzeugen konnte und Ihren Aufenthalt komfortabel gemacht hat. Wir hoffen, Sie eines Tages wieder bei uns begrüßen zu dürfen. Beste Grüße aus Wien, Michaela Kaineder

4 out of 5
Hotel liegt in der Nähe der Donau und somit ein wenig ausserhalb. Der U-Bahn-Anschluss in unmittelbarer Nähe des Hotels macht das aber wieder wett. Deshalb mindestens die City Card lösen.

Posted by , from Innerschweiz on 31 Oct 2018

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3 out of 5
Leider mit Teppichboden und die Toilette als Kabine lässt zu wünschen übrig. Duschkopf defekt würde nicht behoben obwohl Teile in derDusche lagen

Posted by , from STUTTGART on 29 Oct 2018

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About the Novotel Suites Wien City

Location Radingerstrasse 2, Vienna, Vienna 1020

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Public spaces have free WiFi and wired Internet. There's an onsite business centre. You can enjoy a drink at the bar/lounge. A terrace, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly Novotel Suites Wien City. For a fee, parking is available. This 3-star Vienna hotel is smoke free.

  • 158 guestrooms or units
  • 9 levels
  • Built in 2002
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Sofa bed
  • Fridge
  • Microwave
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Vienna Praterstern Station (1.2 km / 0.7 mi)
  • Metro station: Vorgartenstrasse U-Bahn (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Suites Wien City offers 158 forms of accommodation with a safe and free newspapers. Beds feature premium bedding. Flat-screen televisions come with satellite channels and first-run films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply).

  • Pull-out sofa bed
  • Private outdoor space
  • Flat-screen television
  • Satellite channels
  • First-run films
  • Fridge
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Separate bath and shower
  • Cots (free)
  • Newspapers (free)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 18 per pet, per night
  • Maximum 1 per room
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Tax ID - 1

This property accepts credit cards; cash is not accepted

Safety features at this property include a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is 1. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted.

For guests' safety, the property includes a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • State tax ID - 1
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 16 per person (approximately)
  • Pet fee: EUR 18 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Suite Novotel Wien City ex Messe
  • Suite Novotel Wien City ex Messe Hotel
  • Suite Novotel Wien City ex Messe Hotel Vienna
  • Suite Novotel Wien City ex Messe Vienna
  • Novotel Suites Wien City Hotel Vienna
  • Novotel Suites Wien City Hotel
  • Novotel Suites Wien City Vienna
  • Novotel Suites Wien City
  • Suite Novotel Wien Messe Hotel Vienna
  • Suitehotel Hotel Wien Messe
  • Suitehotel Hotel Vienna
  • Suite Novotel Wien City (ex Messe)
  • Novotel Suites Wien City Hotel
  • Novotel Suites Wien City Vienna
  • Novotel Suites Wien City Hotel Vienna

You should know

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

  • UNESCO Sustainable Tourism Pledge

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.