Skip to main content
Beginning of main content

"Lovely hotel very clean, tidy, friendly and fantastic location. But a 4-Star hotel really should have a comfortable chair to sit on in the room. A har ... " More

By Norman H. on Tue 12 Apr 2016

Enter dates to see availability

Select your room to view prices

Family Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double Room with Private Terrace

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Economy Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, Terrace

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Safestay Vienna's great location. During your stay, you'll be within walking distance of Vienna State Opera. Features include free WiFi in public areas, plus a bar and dry cleaning service. Built in 2012, this 4-star hotel has 52 rooms over 5 floors. Free WiFi and LCD TVs are available in all rooms.

  • Air-conditioned rooms with LCD TVs, desks and hairdryers
  • Free WiFi and wired Internet
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests speak favourably about the helpful staff and the quiet location
  • 11 minutes by foot from Naschmarkt and a 3-minute drive from Vienna State Opera
  • Airport shuttle service available for a fee

Safestay Vienna ratings based on 30 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Safestay Vienna

Everyone (10) Couples (12) Family (4) Other (2) Friends (1)
4 out of 5

Short Stay

Lovely hotel very clean, tidy, friendly and fantastic location. But a 4-Star hotel really should have a comfortable chair to sit on in the room. A hard desk chair and a stool are no good for 2 people.

Posted by on 12 Apr 2016

Was this review helpful to you?
4 out of 5
Das Gotel hat eine gute Lage und sehr Freundliches Personal.

Posted by , from Schweiz on 10 Sep 2020

Was this review helpful to you?
3 out of 5
Lage war gut. Sehr kleine Zimmer. Schmutziges Bad mit Schimmel an den Rändern

Posted by on 26 Sep 2019

Was this review helpful to you?
3 out of 5
Lage war gut, Preis- Leistung ok. Es hat Safe, TV-Gerät, Dusche ist gut konstant gleich temperiertes Wasser, Sauberkeit des Zimmers gut

Posted by on 14 Sep 2019

Was this review helpful to you?
3 out of 5

Posted by on 5 Sep 2019

Was this review helpful to you?
3 out of 5

Posted by on 4 Sep 2019

Was this review helpful to you?
5 out of 5
+Modernes Zimmer, freundliches Personal, super Preis-Leistungsverhältnis

Posted by on 14 Jul 2019

Was this review helpful to you?
Comment from Hotel Management

24 Jul 2019 by Andreas Gradert, General Manager

Vielen Dank für Ihre perfekte Bewertung, das ist für meine Mitarbeiter und mich sehr wichtig.

4 out of 5

Posted by on 14 May 2019

Was this review helpful to you?
Comment from Hotel Management

16 May 2019 by Andreas Gradert, General Manager

Vielen Dank für ihre freundliche Bewertung.

3 out of 5
Leider ist nun das Hotel dringend zu sanieren! Die Teppiche sind schrecklich(viele Flecken), das Bett alt und nicht passend zur Einrichtung, die Dusche mit kaputtem Abfluss und immer wieder Wasser im Gehbereich, die Türe aufgequollen, etc. Die Raumtemperatur nicht zum Aushalten, der Innenhof mit vielen lärmigen Rauchern und Gestank dann im Zimmer, da nur die Lüftung übers Fenster zum Innenhof bestand!

Posted by on 24 Apr 2019

Was this review helpful to you?
Comment from Hotel Management

3 May 2019 by Andreas Gradert, General Manager

Lieber Gast, danke, dass Sie Sich die Zeit für eine Bewertung genommen haben. Wir sind gerade in der Renovierungsphase, der Teppich ist bestellt, die Betten werden im Moment ausgewechselt, das ist ein Problem, das wir bei der Übernahme erkannt haben und beheben. Das Wasser im Gehbereich ist der Tatsache geschuldet, dass wir - bis auf die Terassenzimmer - alle Bäder behindertengerecht ausgestattet haben und es dort natürlich keine Kante geben kann. Die Lüftung/Heizung im Zimmer funktioniert auch ohne offenes Fenster, sie muss links neben der Badezimmertür eingeschaltet werden.

5 out of 5

Posted by on 15 Mar 2019

Was this review helpful to you?
Comment from Hotel Management

4 Apr 2019 by Andreas Gradert, GM, on behalf of the Team

Dear guest, thank you very much for your review. We are looking forward to welcoming you soon again at Safestay Vienna****!

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

As a guest of Safestay Vienna, you'll find a terrace, tour/ticket assistance, and multilingual staff. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You can enjoy a drink at the bar/lounge. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Safestay Vienna also features concierge services, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available. This 4-star Vienna hotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 5 levels
  • Built in 2012
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Computer for guest use
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Wien Central Station (2.7 km / 1.7 mi)
  • Metro station: Kettenbruckengasse U-Bahn (0.6 km / 0.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Safestay Vienna offers 52 forms of air-conditioned accommodation with a safe and a hairdryer. LCD televisions come with satellite channels. This Vienna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • LCD television
  • Satellite channels
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Cots (infant beds) are not available.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Long-term renters welcome

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, Diners Club and Union Pay. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Long-term renters welcome
  • Staff wear personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 47 per vehicle (one-way)
  • Self-parking fee: EUR 15 per night
  • Nearby parking fee: EUR 15 per day (1640 ft away)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fashion Hotel Vienna
  • La Prima Fashion Hotel Vienna
  • La Prima Fashion Vienna
  • Prima Fashion Hotel
  • Prima Fashion Hotel Vienna
  • Arthotel ANA Prime Hotel Vienna
  • Arthotel ANA Prime Hotel
  • Arthotel ANA Prime Vienna
  • Safestay Vienna Hotel
  • Safestay Hotel
  • Arthotel ANA Prime
  • Safestay Vienna Hotel
  • Safestay Vienna Vienna
  • Safestay Vienna Hotel Vienna

You should know

  • Safestay Vienna offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

url importing http://www.ebookers.com/Vienna-Hotels-Safestay-Vienna.h5341806-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Vienna-Hotels-Safestay-Vienna.h5341806-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/Vienna-Hotels-Safestay-Vienna.h5341806-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.