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4.1 out of 5

"small but very beautiful room, minibar only has 1 bottle of (free) water though. " More

By a verified traveller on Sun 03 Feb 2019

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Comfort Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£77* Per night/room 7 Apr - 8 Apr

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Triple Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Comfort Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the overall value at Leonardo Hotel Vienna Hauptbahnhof. During your stay, you'll be connected to a shopping centre and just a quick walk from Belvedere. Free WiFi in public areas, a bar and breakfast (surcharge) are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi and wired Internet
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have good things to say about the accommodation for the cleanliness and comfy beds
  • 9 minutes by foot from Belvedere and a 4-minute drive from Vienna State Opera
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Leonardo Hotel Vienna Hauptbahnhof ratings based on 18 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Leonardo Hotel Vienna Hauptbahnhof

Everyone (13) Couples (2) Family (1)
5 out of 5

Posted by on 17 Feb 2019

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Comment from Hotel Management

1 Apr 2019 by your Star Inn Host Team

Dear Star Inn Guest, thank you very much for your visit and your value to the hotel! We hope we'll have the pleasure of welcoming you back to the Star Inn Hotel Premium Wien Hauptbahnhof , by Quality in the future. your Star Inn Host Team

5 out of 5

Posted by on 9 Feb 2019

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Comment from Hotel Management

1 Apr 2019 by Your Star Inn host team

Thank you for your rating after your stay at the Star Inn Hotel Premium Wien Hauptbahnhof, by Quality. Reviews of our guests are very important to us, thank you again. Greetings from Vienna Your Star Inn host team

4 out of 5
small but very beautiful room, minibar only has 1 bottle of (free) water though.

Posted by on 3 Feb 2019

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Comment from Hotel Management

5 Feb 2019 by your Star Inn host team

Dear Star Inn Guest, thank you very much for taking the time to describe your impressions regarding your stay at Star Inn Hotel Premium Wien Hauptbahnhof, by Quality. We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. For your Information , the bottle of water is a welcome gift , the fridge is used as a fridge not for Minibar. Thank you again for sharing your experience, and we hope you will stay by us whenever you visit Vienna again. Best wishes your Star Inn host team

5 out of 5
The rooms are small (double) but look very neat and for öbb travellers the hotel is the cheapest option close to the main station.

Posted by on 27 Aug 2018

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Comment from Hotel Management

27 Aug 2018 by Petra Takacs, Sales Assistant

Dear Star Inn Guest, thank you for taking the time to share your experience after your stay at the Star Inn Hotel Premium Wien Hauptbahnhof, by Quality with us! We are very glad that you enjoyed your stay and our service met your expectations. Feedback of our guests is very important to us as it helps us get better and find out more about the wishes of our valued clients. We would be glad to welcome you again at Star Inn Hotels, lovely regards from Vienna Your Star Inn Team

4 out of 5
Pienet pyyhkeet. Muuten oli aivan hyvä.

Posted by on 8 Dec 2023

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Comment from Hotel Management

11 Dec 2023 by Christoff Seibert

Dear Sanna,thank you for your good review. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regardsChristoff SeibertGeneral Manager

4 out of 5

Posted by on 4 Dec 2023

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Comment from Hotel Management

5 Dec 2023 by Christoff Seibert

Dear Tapio,thank you for your good review. We are pleased to hear that you enjoyed your stay.We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regardsChristoff SeibertGeneral Manager

3 out of 5

Posted by on 24 Oct 2023

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Comment from Hotel Management

14 Nov 2023 by Leonardo Team

Dear Jani,thank you for taking the time to share your feedback.We hope to welcome you back to our hotel very soon!Sincerely,Milica KrojsGuest Relation Agent

4 out of 5
Kokonaisuutena sijainti, huone ja palvelut toimivat erittäin hyvin.Aamiainen erinomainen.

Posted by on 19 Oct 2023

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Comment from Hotel Management

19 Oct 2023 by Leonardo Team

Dear Martti,thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed the convenient location of our hotel as well as the room to be nice.Your positive comments regarding our breakfast are also appreciated. We strive to provide a variety of options to cater to the diverse tastes of our guests. Thank you once again for sharing your experience. We look forward to welcoming you back during your next visit to Vienna.Best regards,Milica KrojsGuest Relation Agent

4 out of 5

Posted by on 5 Oct 2023

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Comment from Hotel Management

8 Oct 2023 by Christoff Seibert

Dear Mika,thank you very much for your good feedback and for taking the time to tell us about your stay. We are very pleased that you enjoyed your stay in our house. We look forward to welcoming you back to our house soon.Best regards,Christoff SeibertGeneral Manager

5 out of 5
Tout prêt de la Gare Centrale. Le système de vente de boissons et snacks pour une petite faim est très pratique. Petit-déjeuner correct par contre, le certains items pas remis au bon moment (viennoiseries, fruits) Globalement un excellent choix pour faire des vacances en ville. Merci

Posted by on 4 Jul 2023

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Comment from Hotel Management

4 Jul 2023 by Christoff Seibert

Cher Henrique,merci beaucoup pour votre excellente note.Nous sommes heureux d'apprendre que vous avez trouvé l'emplacement central et notre système de distribution automatique pratiques. Nous vous présentons nos excuses pour les désagréments liés au service du petit-déjeuner et nous en tiendrons compte pour les améliorations futures. Nous apprécions vos commentaires sur notre hôtel et vous remercions de l'avoir choisi pour visiter Vienne.Avec nos meilleures salutationsChristoff SeibertDirecteur de l'hôtel

About the Star Inn Hotel Wien Hauptbahnhof

Location Gerhard-Bronner-Straße 5, Vienna, Vienna 1100

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Tour or ticket assistance, multilingual staff, and dry cleaning/laundry services are also featured at Leonardo Hotel Vienna Hauptbahnhof. This 4-star Vienna hotel is smoke free.

  • 300 guestrooms or units
  • Deli
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Offsite parking discounted rates available

Transport

  • Train station: Vienna Central Station (0.2 km / 0.1 mi)
  • Metro station: Alfred-Adler-Straße Tram Stop (0.3 km / 0.2 mi)

Room Amenities

Leonardo Hotel Vienna Hauptbahnhof offers 300 air-conditioned accommodations with a safe and complimentary bottles of water. 42-inch flat-screen televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Satellite channels
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 20 per accommodation, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • One child stays free
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 2.291 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Nearby parking fee: EUR 28 per day (328 ft away)
  • Pet fee: EUR 20 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You should know

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.