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4.6 out of 5

"The location of the hotel being central to everything , along with the cleanliness and the service from the staff made my stay most pleasurable. I wo ... " More

By a verified traveller on Mon 25 Nov 2019

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Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
£302* Per night/room 4 Aug - 5 Aug

Premium Suite, 2 Bedrooms, Non Smoking (Club Lounge Access)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Signature Suite, 2 Bedrooms, Non Smoking, Balcony (The Ritz-Carlton Albertina)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Premium Suite, 1 King Bed, Non Smoking (Premium Executive, Club Lounge Access)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 1 Bedroom, Non Smoking (Club Lounge Access)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking, View (Duplex)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at The Ritz-Carlton, Vienna. During your stay, you're just a quick walk from Vienna State Opera. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy a bite to eat at Dstrikt Steakhouse, a steakhouse that serves regional cuisine
  • Full breakfast served daily for a fee
  • Valet parking, self-parking and extended parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body treatments, body scrubs or deep-tissue massages at The Ritz-Carlton Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests speak favourably about the location and the pool
  • Within a 10-minute walk of Vienna State Opera and Albertina
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

The Ritz-Carlton, Vienna ratings based on 5 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Ritz-Carlton, Vienna

Everyone (2) Business (1) Couples (1) Family (1)
5 out of 5
The location of the hotel being central to everything , along with the cleanliness and the service from the staff made my stay most pleasurable. I would most definitely stay there again when visiting next.

Posted by on 25 Nov 2019

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5 out of 5

One of the best hotels I have ever used

Could not fault any aspect of this hotel. Staff were particularly curteous and helpful. Food in attached steakhouse was superb. Rooms were spacious, well equiped and comfortable. Great location near to all the main attractions.

Posted by on 23 May 2015

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5 out of 5

Posted by on 19 Feb 2019

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4 out of 5
Leider war unsere Suite auch nach 15.00 uhr nicht frei. Das anschlissende Upgrade auf die nächst höhere Klasse verlief dann aber reibungslos.

Posted by on 9 Dec 2018

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4 out of 5

unter den erwartungen

zimmer war ok aber nichts außergewöhnliches. zugangscode zum wlan hat nicht funktioniert und zw. 7:00 und 9:00 morgens hebt am desk weder jemand ab, noch ruft nach 3 erfolglosen versuchen zurück.

Posted by on 10 Feb 2016

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About the The Ritz-Carlton, Vienna

Location Schubertring 5-7, Vienna, Vienna 1010

Property Features

The Ritz-Carlton, Vienna offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a limo/town car service are available. Event space at this hotel measures 3229 square feet (300 square metres) and includes conference centres. A 24-hour fitness centre, a rooftop terrace, and tour or ticket assistance are also featured at the luxury The Ritz-Carlton, Vienna. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Vienna hotel is smoke free.

  • 1 building
  • 202 guestrooms or units
  • 7 levels
  • 3229 sq ft of conference space
  • 300 sq. m of conference space
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Wien Mitte Station (1.6 km / 1 mi)
  • Metro station: City Park U-Bahn (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking, self parking, and extended parking available for a surcharge

Room Amenities

The Ritz-Carlton, Vienna offers 202 accommodations with iPod docking stations and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium digital channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and bidets. This Vienna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Separate bath and shower
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Connecting rooms available
  • Children's slippers
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11 AM.

Dstrikt Steakhouse – This steakhouse specialises in regional cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Reservations are required.

Pastamara – This lobby lounge specialises in Italian cuisine and serves brunch, lunch and dinner. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.

D-bar – On-site cocktail bar. Open daily.

Atmosphere Rooftop Bar – This rooftop bar specialises in local and international cuisine. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.

Spa Services

The Ritz-Carlton Spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily.

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hydrotherapy treatments
  • Deep tissue massage
  • Sauna in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 6 and over, and the test must have been administered no more than 48 hours prior to check-in. Guests providing vaccination records must have received complete COVID-19 vaccination at least 21 days prior to check-in.

The Ritz-Carlton, Vienna offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 100.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 40 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 6 and over, and the test must have been administered no more than 48 hours prior to check-in. Guests providing vaccination records must have received complete COVID-19 vaccination at least 21 days prior to check-in. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Reservations are required for on-site COVID-19 testing
  • Guests must provide health documentation
  • Guests must provide a negative COVID-19 test result
  • Guests must provide proof of COVID-19 vaccination
  • Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours
  • Minimum age for negative COVID-19 test result requirement: 6
  • UnionPay
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 21
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: EUR 38 for adults and EUR 19 for children (approximately)
  • Airport shuttle fee: EUR 65 per room (one-way)
  • Self-parking fee: EUR 50 per day
  • Valet parking fee: EUR 50 per day (in/out privileges)
  • Pet fee: EUR 40 per pet, per night
  • Rollaway bed fee: EUR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ritz-Carlton Hotel Vienna
  • Ritz-Carlton Vienna
  • Vienna Ritz-Carlton
  • Ritz-Carlton Vienna Hotel
  • The Ritz Carlton Vienna
  • The Ritz-Carlton, Vienna Hotel
  • The Ritz-Carlton, Vienna Vienna
  • The Ritz-Carlton, Vienna Hotel Vienna

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

The Ritz-Carlton, Vienna is listed in the 2021 Travel + Leisure 500.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.