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5.0 out of 5

"The staff were extremely professional and friendly. The hotel is beautiful, full of character and has been lovingly renovated. Breakfast was delicious ... " More

By a verified traveller on Sat 16 Feb 2019

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Small Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£307* Per night/room 27 Jun - 28 Jun

Small Attic Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Small Plus Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Medium Plus Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Deluxe Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand River Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Grand House - Relais & Chateaux. During your stay, you're just a quick walk from Marques de Pombal Statue. Enjoy features like free breakfast and free WiFi in public areas, plus 2 restaurants. Built in 1926, this 5-star hotel has 30 rooms over 3 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and Egyptian cotton sheets
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Enjoy local and international cuisine at Grand Salon, one of the property's 2 restaurants and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes hiking/biking trails
  • Steps from Vila Real Santo Antonio Harbour and 6 minutes by car from Monte Gordo Beach
  • Pets welcome for a fee (restrictions apply)

Grand House - Relais & Chateaux ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Grand House - Relais & Chateaux

Everyone (2)
5 out of 5

Posted by on 5 Mar 2020

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5 out of 5
The staff were extremely professional and friendly. The hotel is beautiful, full of character and has been lovingly renovated. Breakfast was delicious. The hotel is also very dog friendly which is great for us as we were visiting with our small jack russell.

Posted by on 16 Feb 2019

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Property Features

There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A library, a terrace, and tour or ticket assistance are also featured at the luxury Grand House - Relais & Chateaux. You'll have access to the outdoor pool at a partner property. A complete renovation of Grand House - Relais & Chateaux was completed in October 2018. This 5-star Vila Real Santo Antonio hotel is smoke free.

  • 30 guestrooms or units
  • 3 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1926
  • Cooked-to-order breakfast (free)
  • Poolside lounge chairs
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Faro (FAO-Faro Intl.) (63.4 km / 39.4 mi)
  • Train station: Vila Real de Santo Antonio Station (0.9 km / 0.6 mi)

Room Amenities

Grand House - Relais & Chateaux offers 30 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Egyptian cotton linens
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Unique decor

Food & Drink

Guests are served a free cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

Grand Salon – This fine-dining restaurant specialises in local and international cuisine and serves breakfast and dinner. Reservations are required.

Grand Salon – This bar only serves light fare. Open daily.

Grand Rooftop – This rooftop bar only serves light fare. Open daily.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails on site
  • Ecotours on site
  • Fishing on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 5 days before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email 5 days before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 25 per accommodation, per day
  • Maximum 1 per room (weight limit: 22 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

Tax ID - 510913199

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. The tax ID number is 510913199. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in is available. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Clean & Safe (Portugal)
  • No cots (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property Registry Number – 8210
  • Property confirms they are implementing enhanced cleaning measures
  • State tax ID - 510913199
  • Individually wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 1.0 per person, per night for adults; EUR 0.5 per night for guests aged 11-13 years old. This tax does not apply to children under 11 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 10 per day
  • Pet fee: EUR 25 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand House Algarve Hotel Vila Real Santo Antonio
  • Grand House Algarve Hotel
  • Grand House Algarve Vila Real Santo Antonio
  • House Algarve Vila Real to An
  • Grand House Algarve
  • Grand House Relais & Chateaux
  • Grand House - Relais & Chateaux Hotel
  • Grand House - Relais & Chateaux Vila Real Santo Antonio
  • Grand House - Relais & Chateaux Hotel Vila Real Santo Antonio

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

The property is a member of Relais & Chateaux.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.