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"Breakfast is cold and appart from the Spanish omelette. Everthing is cold. Staff unfriendly and I wouldn't stay here again " More

By a verified traveller on Sat 26 Aug 2017

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Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Vitoria. During your stay, you'll be close to Museo de Heraldica Alavesa. Enjoy features like free WiFi in public areas and free self-parking, plus a bar. This 3-star hotel has 85 rooms over 4 floors. Each room includes amenities such as free WiFi and a deep-soaking bathtub.

  • Air-conditioned rooms with deep-soaking bathtubs, flat-screen TVs and coffee/tea makers
  • Free WiFi and wired Internet
  • Free uncovered self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the coffee shop/café or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front-desk safe and a meeting room
  • Guests have great things to say about the breakfast and the helpful staff
  • 5 minutes by car from Basilica of San Prudencio de Armentia and 7 minutes from Bellas Artes Museum

Double Room, Hill View

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£60* Per night/room 25 Aug - 26 Aug

Family Room, Non Smoking, City View

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Twin Room, Smoking, Hill View

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Family Room, Smoking, City View

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Twin Room, Non Smoking, Hill View

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Holiday Inn Express Vitoria ratings based on 3 verified reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Holiday Inn Express Vitoria

Everyone (2)
3 out of 5

Ok Hotel

Breakfast is cold and appart from the Spanish omelette. Everthing is cold. Staff unfriendly and I wouldn't stay here again

Posted by , from Uk on 26 Aug 2017

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3 out of 5

Ok Hotet not the best.

We travelled from uk to porto. So decided to stay at this place. It is ok for a one nighter. Bathroom were good. Modern. Breakfast was awful. Everything was cold. So on our return back we going to skip the breakfast. It is a busy hotel, guest in and out. I wouldn't recommend it. You better of staying at san sebastian enjoying the view the beach and then onwaRd travel.

Posted by , from uk on 20 Aug 2017

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3 out of 5
Très bien accueillie par Amandine, très professionnelle et souriante. Petit déjeuner très varié mais de mauvaise qualité (tout est trop sucré !) Bon rapport qualité prix

Posted by on 20 Apr 2018

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Property Features

There's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 258 square feet (24 square metres) and includes meeting rooms. Vending machine, multilingual staff, and a garden are also featured at the business-friendly Holiday Inn Express Vitoria. Self parking is free. This 3-star Vitoria-Gasteiz hotel is smoke free.

  • 1 building
  • 85 guestrooms or units
  • 4 levels
  • 258 sq ft of conference space
  • 24 sq. m of conference space
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Vitoria (VIT) (16 km / 10 mi)
  • Train station: Vitoria-Gasteiz Station (8 km / 5 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn Express Vitoria offers 85 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. A pillow menu is available. 32-inch Flat-screen televisions come with satellite channels. Bathrooms include a bath with a deep soaking bath and bidets. This Vitoria-Gasteiz hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Deep-soaking tub
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Pillow options
  • Bathtub
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests

The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Measures to reduce infection (Spain)
  • Property Registry Number – HVI00394
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: EUR 6 for adults and EUR 6 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel Vitoria
  • Holiday Inn Express Vitoria
  • Holiday Inn Express Vitoria Hotel Vitoria-Gasteiz
  • Holiday Inn Express Vitoria Vitoria-Gasteiz
  • Holiday Inn Express Vitoria Hotel
  • Holiday Inn Express Vitoria Vitoria-Gasteiz
  • Holiday Inn Express Vitoria Hotel Vitoria-Gasteiz

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.