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"Rooms are in need of a refurb, shower was poor and peeling paintwork I was also annoyed to see that i was being charged in USD for meals, using the ex ... " More

By a verified traveller on Thu 14 Jan 2021

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Superior Double Room

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Deluxe Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Presidential Suite, 2 Bedrooms, Kitchen

Bed Count 2 King Beds Maximum Occupancy 4 Max

Hotel Description

During your stay at Voi Wildlife Lodge, you'll be within walking distance of Tsavo East National Park Entrance. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.

  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy local and international cuisine while dining at Voi Wildlife
  • Take a swim in the outdoor pool
  • Amenities include meeting rooms, a conference centre and a gift shop
  • On-site recreation includes a gym
  • Just a 1-minute drive from Tsavo East National Park and 5 minutes from Tsavo East National Park Entrance
  • Cats and dogs welcome for a fee (restrictions apply)

Voi Wildlife Lodge ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Voi Wildlife Lodge

3 out of 5
Rooms are in need of a refurb, shower was poor and peeling paintwork I was also annoyed to see that i was being charged in USD for meals, using the exchange rate they had i was being over charged for each meal by 300Ksh, for 3 people over 4 days this is not acceptable considering i am a Kenyan Resident

Posted by on 14 Jan 2021

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Comment from Hotel Management

20 Jan 2021 by Front office

Dear Sir/Madam, We apologize for the regrettable experience you had at our lodge. We do take your comments seriously and are looking at improving at every level. We are grateful for taking your time to inform us about an area we need to improve. We shall be engaging with our key staff within the department on the same.

Property Features

Voi Wildlife Lodge offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. Spa services, a terrace, and gift shops/news stands are also featured at the business-friendly Voi Wildlife Lodge. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Voi lodge.

  • 173 guestrooms or units
  • Buffet breakfast (free)
  • Deli
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Terrace
  • Garden
  • Gift shop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Voi SGR Station (7.2 km / 4.5 mi)
  • Parking: Free self parking

Room Amenities

Voi Wildlife Lodge offers 173 accommodations with complimentary bottles of water and free toiletries. Rooms open to furnished balconies or patios. LCD televisions are featured in guestrooms. Bathrooms include a shower. Housekeeping is provided on a daily basis.

  • Private balcony or patio (furnished)
  • LCD television
  • Dishwasher
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Toiletries (free)
  • Desk

Food & Drink

Guests are served a free buffet breakfast daily from 8 AM to 9:30 AM.

Voi Wildlife – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.

Nearby Activities

Guests can experience the thrill of a safari, and take advantage of an outdoor pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Game drive on site
  • Safari on site
  • Game viewing on site

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include deep-tissue massages and massages.

  • Deep tissue massage
  • Number of treatment rooms 2
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at 6 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Voi Wildlife
  • Voi Wildlife Lodge Kenya/Tsavo National Park East
  • Voi Wildlife Hotel Tsavo National Park East
  • Voi Wildlife Lodge Voi
  • Voi Wildlife Lodge Lodge
  • Voi Wildlife Lodge Lodge Voi

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.