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"Rooms are in need of a refurb, shower was poor and peeling paintwork I was also annoyed to see that i was being charged in USD for meals, using the ex ... " More
20 Jan 2021 by Front office
Dear Sir/Madam, We apologize for the regrettable experience you had at our lodge. We do take your comments seriously and are looking at improving at every level. We are grateful for taking your time to inform us about an area we need to improve. We shall be engaging with our key staff within the department on the same.
Voi Wildlife Lodge offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. Spa services, a terrace, and gift shops/news stands are also featured at the business-friendly Voi Wildlife Lodge. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Voi lodge.
Available in some public areas: Free WiFi
Free self parking
Voi Wildlife Lodge offers 173 accommodations with complimentary bottles of water and free toiletries. Rooms open to furnished balconies or patios. LCD televisions are featured in guestrooms. Bathrooms include a shower. Housekeeping is provided on a daily basis.
Guests are served a free buffet breakfast daily from 8 AM to 9:30 AM.
Voi Wildlife – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Guests can experience the thrill of a safari, and take advantage of an outdoor pool. Other recreational amenities include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include deep-tissue massages and massages.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
