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"Nice hotel, cosy rather than trendy. Breakfast was very good, but thought the hot food could have been hotter. You can walk into the Old Town but for ... " More

By a verified traveller on Mon 17 Dec 2018

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Standard Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£33* Per night/room 22 May - 23 May

Standard Single Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at Hotel Hetman. During your stay, you're just a quick walk from Cathedral of St. Mary Magdalene. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge). Built in 1898, this 3-star hotel has 68 rooms over 5 floors. All rooms offer free WiFi and LCD TVs.

  • Air-conditioned accommodations with LCD TVs, coffee makers and hairdryers
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include tour or ticket assistance, a porter and luggage storage
  • Guests speak favourably about the location and the size of the guestrooms
  • 12 minutes by foot from Warsaw Zoo and a 3-minute drive from Copernicus Science Centre
  • Pets welcome for a fee

Hotel Hetman ratings based on 43 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Hetman

Everyone (7) Couples (17) Business (1) Family (2) Friends (9) Other (7)
5 out of 5
Nice hotel, cosy rather than trendy. Breakfast was very good, but thought the hot food could have been hotter. You can walk into the Old Town but for about £1.50 you can buy a day ticket that covers all modes of transport.

Posted by on 17 Dec 2018

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Comment from Hotel Management

18 Dec 2018 by Hotel Management

Dear Guest, We highly appreciate your review and want to thank you for choosing Hetman Hotel as your host in Warsaw and rating us 5 out of 5. Thanks to our convenient location we are close to public transportation including metro and we are within a walkable distance to the Old Town. We hope to have the pleasure to welcome you back whenever your travels bring you to Warsaw again.

3 out of 5

Not impressed

Stayed in this hotel for five nights the rooms were fine tea coffee in room for first night weren't replenished after that , we had to ask reception twice for towels as the dirty ones were removed and not replaced , we arrived at 10.30 at night and asked at reception about some food and drink and were informed by a very unhelpful receptionist that there was nothing available at the hotel or nearby so we went to bed hungry , it's about a twenty minute walk to old town which was great as we don't mind walking , no tourist information in the hotel .

Posted by on 20 Oct 2015

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4 out of 5

Location

The hotel was very far away from the airport. We arrived at Warsaw late midnight, thus needed to take cab. Cab charge was unbelievable. Overall we loved the hotel and staff and surrounding area.

Posted by on 23 Sep 2014

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3 out of 5

Posted by on 13 Jul 2019

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Comment from Hotel Management

26 Jul 2019 by Hotel Management

Dear Guest, thank you for taking the time to rate the hotel after your recent stay, we do hope to see you again soon.

3 out of 5

Posted by on 13 Jul 2019

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Comment from Hotel Management

26 Jul 2019 by Hotel Management

Dear Guest, thank you for staying with us and taking the time to rate your experience, we do hope to welcome you again whenever your travels bring you back to Warsaw.

5 out of 5

Posted by on 26 Nov 2018

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Comment from Hotel Management

26 Nov 2018 by Hotel Management

We'd like to thank you for the highest score given and we hope to welcoming you back in the next future.

4 out of 5

Paljon tapahtumia

Pros: Ilmastointi oli hyvä helteellä
Cons: Aamiainen kallis. Lähistöllä usita edullisia aamiaispaikkoja.
Location: Sijainti hyvä, lähellä raitiovaunu- ja bussipysäkkiä. Paljon hyviä ruokapaikkoja lähistöllä.
Saimme paljon kokemuksia. Vanhassa kaupungissa oli ilmaisia konsertteja ulkosalla. Liikuimme pitkät matkat pääasiassa raitiovaunulla, koska se pysähtyi joka pysäkillä automaattsesti. Ihmiset olivat ystävällisiä ja neuvoivat mielellään, vaikka eivät osanneet hyvin englantia. Puolan kieli on vaikeaa.

Posted by on 4 Aug 2018

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Comment from Hotel Management

7 Aug 2018 by Hotel Management

Dear Guest, Thank you for posting your review following your recent stay at Hetman Hotel. We are delighted that overall you had a good experience and benefited from our location. We are proud that since July all our rooms have air conditioning. We are sorry that you found the breakfast too expensive but we do strive to keep our prices in line with other hotels of a similar standard. It is recommended to choose the rate with breakfast which is much more profitable. Once again, thank you for your feedback and hope you see you again when your travels bring you back to Warsaw.

5 out of 5

An excellent hotel to stay!

I had a large clean room, no air conditioning, no refrigerator. The breakfast is excellent. Safety boxes in the reception, which is open 24 h. I walked about 20 minutes to the old town. There is an great restaurant, Bazar, nearby. As further information the guides of Free Walking Tours, which are great in Warsaw.

Posted by , from Helsinki, Finland on 9 Aug 2017

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Comment from Hotel Management

18 Aug 2017 by Hotel Management

Dear Joku, Fantastic recommendation with the headline “An excellent hotel to stay”. We are pleased to hear that you enjoyed your overall stay with us and hope to welcome you again when your travels bring you back to Warsaw.

4 out of 5
Gute Lage bei der U-Bahn. Strassenbahnhaltestelle im Moment wegen Bauarbeiten ausser Betrieb.

Posted by on 22 Jul 2017

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Comment from Hotel Management

18 Aug 2017 by Hotel Management

Dear Guest, Thank you for staying at Hetman Hotel and for taking the time to leave feedback. We are glad to hear you enjoyed our location and found it to be convenient. We are just a 2-minute walk from Dworzec Wilenski Metro station which means you can be in the centre of the capital and exploring all the hidden gems it has to offer within minutes. We are looking forward to welcome you again when your travels bring you back to Warsaw.

4 out of 5

Mahtava viikonloppu loma

Hotel Hetman oli kaunis hotelli hyvien liikenneyhteyksien keskellä. Huoneet olivat isoja ja siistejä, meillä oli myös parveke. Aamupala buffet oli iso ja laadukas. Alue oli rauhallinen ja viihtyisä. Kaikin puolin hyvä hotelli. Hotelli oli myös täysin esteetön!

Posted by on 6 Apr 2016

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Property Features

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. The business-friendly Hotel Hetman also features tour or ticket assistance, laundry facilities, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Warsaw hotel is smoke free.

  • 1 building
  • 68 guestrooms or units
  • 5 levels
  • Built in 1898
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Computer for guest use
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Warsaw Wschodnia Station (1.5 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Hetman offers 68 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. LCD televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • LCD television
  • Satellite channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.

Hotel Hetman has a restaurant on site.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PLN 80 per day.

Pet Policy

  • Pets: PLN 60 per pet, per day

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. A shield is in place between staff and guests in main contact areas and guests are provided with hand sanitiser. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO), CovidClean (Safehotels - global expert) and COVID-19 Guidelines (CDC).

  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property follows sanitisation practices of CovidClean™ (Safehotels—global expert)
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Security system
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are not in place
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Debit cards
  • Online penalty collection
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PLN 300 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: PLN 45 for adults and PLN 45 for children (approximately)
  • Covered self-parking fee: PLN 49.00 per night
  • Pet fee: PLN 60 per pet, per day
  • Early check-in fee: PLN 100 (subject to availability)
  • Late check-out fee: PLN 100 (subject to availability)
  • Rollaway bed fee: PLN 80 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hetman Hotel
  • Hetman Warsaw
  • Hotel Hetman
  • Hotel Hetman Warsaw
  • Hetman Hotel Warsaw
  • Hotel Hetman Hotel
  • Hotel Hetman Warsaw
  • Hotel Hetman Hotel Warsaw
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.