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4.1 out of 5

"Very safe and clean place in an excellent location " More

By a verified traveller on Fri 12 Jul 2019

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Standard Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
£53* Per night/room 21 Aug - 22 Aug

Superior Double Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Double Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Novotel Warszawa Centrum's great location gets high marks from our customers. During your stay, you're just a quick walk from Galeria Centrum. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy international cuisine while dining at NOVO2 Lounge Bar
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and a playground
  • Guests have great things to say about the location and the helpful staff
  • Just a 5-minute walk from Galeria Centrum and 6 minutes on foot from Vitkac
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Novotel Warszawa Centrum ratings based on 21 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Warszawa Centrum

Everyone (11) Couples (4) Family (4)
5 out of 5
Very safe and clean place in an excellent location

Posted by , from Helsinki on 12 Jul 2019

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Comment from Hotel Management

30 Jul 2019 by Guest Experience Specialist

Dear Jay, We very much appreciate your comments regarding your stay at the Novotel Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta Daniel Guest Experience Specialist

1 out of 5
Kein Room Service, obwohl es steht 24 Std,wir sind nach 15 Std.Reise angekommen um 22 .45,Rezeption könnte unsere Reservierung nicht finden,dann zeigte ich verschicke Bestätigung, ich fragte nach Nacht essen,sorry,Restaurant ist gerade um 23.00 geschlossen,Sie dürfen aber selber nachfragen...Hallo?Wir?Ok...Restaurant...Hallo...23.00 wir haben geschlossen.Zum Zimmer,hab alles fotografiert, schlimm...Zimmer war so so dreckig und es stinkte grausam..nicht geputz...zurück zum Rezeption...was...nein,das kann nicht sein,ich musste fast weinen,war so müde nach lange Reise...ok,neue Zimmer bekommen, top Zustand,dann fragte ich nach Frühstück in Zimmer,weil wir mussten weiter reisen um 07.00...nein,Sie müssen es bis 19.00 abgegen...Hallo?Wir waren erst um knapp 22..45 am Ort...sorry...und das muss ich als Schweizerin erleben,aber wo ich hörte das paar Gäste russisch und ukrainisch gesprochen haben und werden sehr nett bediient. .dachte ich... bin im falsche Film...und noch was,es steht...parhaus gratis....nein...für knapp 8 Std.mussten wir 50 Zloten zahlen...nie nie wieder...Novotel...Schande über 4 Sterne Hotel..

Posted by on 17 Apr 2022

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4 out of 5
Zentral und sehr zu empfehlen.

Posted by on 7 Feb 2022

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5 out of 5
Everything

Posted by on 7 Dec 2021

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5 out of 5

Posted by on 7 Dec 2021

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5 out of 5
Erinomainen hotelli jossa auttavainen henkilökunta. Lisäksi erinomainen sijainti.

Posted by on 6 Dec 2021

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4 out of 5
Henkilökunta oli erittäin palvelualtista ja home oli hyvin siisti. Aamupalalla oli runsaasti valinnanvaraa ja koronaturvallisuus oli hoidettu erinomaisesti. Ainoa miinus tulee siitä, että aamupalalla sekä latte että cappucino että olivat haaleaa joka aamu kuten myös munakokkeli. Kerroimme asiasta henkilökunnalle heti, mutta tähän ei 5päivässä saatu parannusta.

Posted by on 3 Dec 2021

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4 out of 5

Posted by on 15 Feb 2020

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1 out of 5
Es war zu laut, wegen renovieren und kann nicht lang schlafen, sonst ist ok

Posted by on 3 Jan 2020

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Comment from Hotel Management

17 Jan 2020 by Kamil Wirski

Dear Guest, We appreciate your opinion regarding Novotel Warszawa Centrum. We would like to apologize you for each of the negative situations you met in our hotel. Also, we are sorry for the renovation noises in your room. Recently we are having a renovation at one floor in order to improve our Guests’ satisfaction in the future. Again, we would like to express our apology that those works ruined your stay in our House. Our management drew conclusions from that valuable comments and we are already in process of improving the quality of our services while renovation works. Regarding your restaurant experience, we have shared your opinion about our bartender with the Novotel Team and we deeply investigated this matter. Taking into consideration all of the inconveniences, we will contact you via email with the proposal of the compensation. Again, thank you for your valuable comments and we will be thrilled if you give as a chance to better serve you in the future. Cordially, Kamil Wirski Novotel Guest Experience Team

5 out of 5

Posted by on 3 Jan 2020

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Comment from Hotel Management

17 Jan 2020 by Kamil Wirski

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Warszawa Centrum. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another pleasurable journey with us. Sincerely, Kamil Wirski Guest Experience Team

Property Features

Novotel Warszawa Centrum offers its guests a full-service spa, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Event space at this hotel measures 12917 square feet (1200 square metres) and includes conference centres. Tour or ticket assistance, multilingual staff, and gift shops/news stands are also featured at the eco-friendly Novotel Warszawa Centrum. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 4-star Warsaw hotel is smoke free.

  • 1 building
  • 742 guestrooms or units
  • 31 levels
  • 12917 sq ft of conference space
  • 1200 sq. m of conference space
  • Built in 1974
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • In-room childcare (surcharge)
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking

Transport

  • Train station: Warszawa Srodmiescie Station (0.6 km / 0.4 mi)
  • Metro station: Centrum Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Warszawa Centrum offers 742 accommodations with laptop-compatible safes and complimentary bottles of water. A pillow menu is available. Televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Separate bedroom
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Coffee maker
  • Pillow options
  • Bath or shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

NOVO2 Lounge Bar – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

The spa is open daily.

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PLN 65.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: PLN 45 per pet, per stay
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and sofa beds

This property accepts credit cards, debit cards and cash

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and sofa beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: PLN 72 per person (approximately)
  • Airport shuttle fee: PLN 80 per vehicle (one way)
  • Self-parking fee: PLN 95 per day
  • Pet fee: PLN 45 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: PLN 65.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Centrum Warszawa
  • Novotel Centrum Warszawa
  • Novotel Warszawa
  • Novotel Warszawa Centrum
  • Novotel Warszawa Centrum Hotel
  • Novotel Warszawa Centrum Hotel Warsaw
  • Novotel Warszawa Centrum Warsaw
  • Warszawa Centrum
  • Warszawa Novotel
  • Warszawa Novotel Centrum
  • Novotel Hotel Warsaw
  • Novotel Hotel Warszawa Centrum
  • Novotel Warsaw
  • Warsaw Novotel
  • Novotel Warszawa Centrum Hotel
  • Novotel Warszawa Centrum Warsaw
  • Novotel Warszawa Centrum Hotel Warsaw

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

  • UNESCO Sustainable Tourism Pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.